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"Staff gave room that was already occupied and got my email address wrong"

"Fantastic hotel, something for everyone! Really lovely, comfortable rooms. Excellent restaurants/bars and really friendly staff. "

"Very nice hotel, lots to look at and enjoy the film memorabilia. Excellent roof top bar with amazing views. Great breakfast choice "

"Extraordinary front desk service , the person had only been on the job two days but she went out of her way to accommodate our special requests ( we booked five rooms) ! "

"Lovely room. Great shower pressure. Lots of amenities for example- umbrellas in your room you may use. Breakfast was included in our stay and it was fabulous! Service and communication was outstanding. Staff very helpful. Good location close to public transportation and many areas within walkable distance. Would return to Gothenburg just to stay here again! "

"Multitude of things to do. Lovely staff and great atmosphere. Loved the interior and the breakfast. The pool club on a Friday night was absolutely sensational. I would definitely recommend this hotel as it was honestly amazing. It was like a mini resort. "

"Excellent hotel right opposite main train station and next door to a huge mall. Lots of trams and busses outside. Double glass doors keep rooms quiet. Excellent breakfast served daily."

"Very friendly helpful staff. Handy for transport to and from airport and very central. Very clean and well maintained. Only downside was no access to kettle in room."

"Great place to stay in with easy walk in the center of Gothenburg. "