Interior
Check availability

Reviews of Casita de Maya Boutique Hotel

3 out of 5
Casita de Maya Boutique Hotel
65 Ave. Bis x Blvd. Aeropuerto #420, Cozumel, QROO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 163 reviews" "
Rating 8 - Good. 22 out of 163 reviews" "
Rating 6 - Okay. 3 out of 163 reviews" "
Rating 4 - Poor. 1 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie Myong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Cozumel and we felt at home right away at Casa de Maya. It was very clean and had a charm not found at big resorts. We loved Chef Daniel's breakfast, which we had 5 out of 7 days we were there and a very delicious dinner made by him. we would definitely stay there again.
Stayed 7 nights in May 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem in a quiet area of Cozumel. It’s right next to the airport but we only heard planes a couple of times. The casita is beautiful and very comfortable. Dan made us feel very welcome and was quite accommodating. His chef Daniel was also very friendly and enjoyable to talk to - and his breakfasts are good local cuisine and reasonably priced. This place truly made our trip to Cozumel special and I would definitely stay again.
Stayed 4 nights in Feb 2024
Response from Dan on Apr 6, 2024
Thank you for the positive feedback. We really appreciate it

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Words can’t express how amazing this property and the hospitality is! Dan was a true life saver for us as it was a last minute ordeal and we didn’t know anything about the area. The place was gorgeous and cozy, as were the beds. Beds were super comfy too! Amazing place!!
Stayed 1 night in Feb 2024
Response from Dan on Feb 23, 2024
Thank you for the great review! We really appreciate the positive feedback!

10/10 Excellent

Javier B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we will be back
Stayed 7 nights in Feb 2024
Response from Dan on Feb 13, 2024
Thank you for the positive feedback!! We appreciate the great review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Dan on Feb 1, 2024
Thank you for the positive feedback

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have such terrible memory and to be honest this vacation was to just get away from everything. I do not remember the names of the amazing people that work there!! They definitely make you feel like home! I would definitely recommend this place if you travel to Cozumel!!
Response from Dan on Jan 12, 2024
Thank you for the positive feedback. We appreciate you business and hope to see you back soon.

10/10 Excellent

Marci

Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I stayed here for a few days on my Christmas break. Absolutely blown away by the utmost level of service. The owner Dan was incredible and extremely friendly. His staff Daniel and Eduardo were very attentive and accommodating. This was the first time we stayed outside of a resort and wouldn’t hesitate to return for our next trip. I highly recommend this establishment for anyone looking for a comfortable stay in Cozumel.
Stayed 3 nights in Dec 2023
Response from Danno on Dec 30, 2023
Thank you very much for your positive feedback. We really appreciate the glowing review!!.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was as advertised Owner and staff were friendly and helpful. We enjoyed our stay.
Stayed 4 nights in Dec 2023
Response from Danno on Dec 29, 2023
Thanks for the positive feedback. It's is really appreciated

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice staff, good rates.
Stayed 1 night in Sep 2023
Response from Dan on Oct 8, 2023
Thank you for the review. we appreciate the positive feedback!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Nice motel. Small nice room. Excellent service.
Stayed 1 night in Jul 2023
Response from Dan on Jul 10, 2023
Thank you for your positive thoughts and feedback. We appreciate your business.Thank you

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is such a little gem. I wasn't quite sure what to expect as we booked it last minute to stay close to the airport the night before leaving Mexico. However, the family suite for our family of 4 was perfect, extremely comfortable and the owner was extremely helpful and friendly, he got out a floating hoop and my kids had a blast playing basketball on the pool. He then even walked us down to a restaurant for dinner. Location is quite literally across the street from the airport, if we hadn't had so many bags and car seats we could have easily walked. Hope that if we are ever in Cozumel again, we will plan to stay here.
Stayed 1 night in Jul 2023
Response from Dan on Jul 6, 2023
Thank you for sharing your positive thoughts about our facility. We really appreciate the feedback. Thank you!

2/10 Terrible

Erica Janet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Dan on May 12, 2023
Sorry, we were expecting you. Didnt know if if your flight was cancelled or what?

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casita de Maya is a hidden treasure in Cozumel. The hotel may be small, but not small on customer service with helpful staff and a proprietor who communicates well with his staff and connect with customers. Highly recommend and we will be back again!!
Stayed 4 nights in Apr 2023
Response from Dan K on Apr 16, 2023
Thank you very much for the nice review of our place. We really appreciate the feedback!

10/10 Excellent

Laura

Stayed 1 night in Apr 2023
Response from Dan on May 4, 2023
Thank you for your review. We appreciate the positive Feedback!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Dan on Mar 9, 2023
Thank you for your positive feedback. We appreciate your Business! Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little place to relax
Across from Airport, quaint and relaxing. Staff is very friendly and helpful. Dogs are friendly. Stayed in King Size room, nice size room with mini split AC, TV with Roku, closet with hangars, sink with soap, shower with towels and soap. Beach towels available. Outside door a table with chairs to enjoy meals outside under the palapa. Can order food on site. We rented a car instead of dealing with taxis and parked on-site. We would stay here again.
Stayed 7 nights in Feb 2023
Response from Dan on Mar 7, 2023
Thank you for staying with us. We really appreciate the positive thoughts and great feedback. Hope to see you back at the Casita when you return!

10/10 Excellent

Corbin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert owner and his staff were extremely respectful, courteous and accommodating. Property was clean and unique. Would definitely chose to stay here again
Stayed 1 night in Feb 2023
Response from Dan on Feb 5, 2023
Thank you for your review of our hotel. We appreciate the positive feedback. Thank you for staying with us. We hope that you will come back soon when time permits.

10/10 Excellent

timothy m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, tasteful decoration, friendly, convenient.
Response from Dan Komorowsky on Nov 8, 2022
Thank you for the nice review of our place. We really appreciate the feedback!!

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quaint, comfortable, friendly, most of the facility was very nicely kept.
Response from Dan Komorosky on Nov 7, 2022
Thank you for the review. We Appreciate the positive feedback!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property steps from the airport
Stayed 1 night in Oct 2022
Response from Dan Komorosky on Nov 2, 2022
Thank you for staying with us. We appreciate the positive feedback!

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and charming. We were the only guest on the premises. Do that was weird. The owner and staff were very outgoing and friendly. The room was satisfactory with the exception to no door on the bathroom just loud beads. We would stay again.
Stayed 1 night in Aug 2022
Response from Dan on Aug 7, 2022
Thank you for staying with us. We appreciate the feedback.

10/10 Excellent

Florence

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location right across from the airport. Easy walk from the airport. Decent sized suite. Fast easy check in. Friendly staff. Recommend!
Stayed 1 night in Jul 2022
Response from .Dan on Jul 13, 2022
Thank you very much for your positive feedback and great review. We hope to see you again when the travel takes you to Cozumel.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When visiting Cozumel, this is the place you have to stay. The hotel is very small and peaceful, but you still have your privacy. It is built and decorated beautifully. The staff and owner are incredibly friendly and helpful. I would feel extremely comfortable traveling here alone as a young woman. The chef is excellent and cares a lot about what he is serving you. The bed was super comfortable, great water pressure/temperature, and great AC. The TV comes with a Roku so we were able to relax in the evenings and watch our favorite shows. The neighborhood is very safe and cute. It’s not in the heart of downtown, but we preferred that. You can walk or rent a scooter. It’s also a five minute walk (tops) from the airport, but it’s not a very busy airport so it wasn’t loud or an inconvenience. 10/10 we will definitely being staying here again!
Stayed 4 nights in Jun 2022
Response from .Dan on Jun 30, 2022
Thank you for taking the time to write us a great review of our place. It was a pleasure having you stay with us. we hope to see you again when you come back to visit Cozumel.

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dan the proprietor was extremely cordial and accommodating. His knowledge of the island was amazing. The area wasn’t the greatest but the hotel made up for that and was an easy walk from the airport!
Stayed 1 night in Jun 2022
Response from Dan on Jun 24, 2022
Thank you for your very kind and thoughtful review of our facility. We hope that when your travel plans permit, to hopefully see you at Casita de Maya again.

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 3-night stay here! Close to the airport-we walked. Daniel is a wonderful cook, and we especially enjoyed his fajitas and all the delicious seasoned veggies and rice. He is a kind soul with a wonderful sense of humor! Dan, the owner, is friendly as well, and he helped us in myriad ways as we mapped out our plans each day. Our room opened up to the courtyard and small pool area, which we loved. Just 7 rooms here but 3 floors. We felt safe, cool, and comfortable. Grateful for all their help and kindness! We hope to return!
Stayed 3 nights in May 2022
Response from Dan on Jun 9, 2022
Thank you for you kind and we'll received comments. We definitely appreciate the positive feedback. Thank you for staying with us.

10/10 Excellent

VANAVIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager Dan & staff was so amazing. Dan care about the well being of his guest! His staff made sure we were comfortable. They went out of their way to get my daughter a cake for her birthday! I’m so grateful for the entire experience! Very convenient location! We would definitely stay there again! Blessings to you all! Love Navi Tezeno Richmond Texas
Stayed 3 nights in Mar 2022
Response from Dan on Apr 5, 2022
From all of us at Casita de Maya, we would like to thank you for staying with us. We hope that it won't be long until you come back for another birthday celebration!

10/10 Excellent

Terry Lee

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2022

10/10 Excellent

Rebecca, EVERGREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just needed a place close to the airport for one night after returning my rental car. It was in a pretty quiet area and close enough to walk to the ocean front or into town too. I think I might’ve been the only occupant that night, so I was able to have the pool all to myself after checkout. The chef was out of town, so didn’t try the food or breakfast…but do try Diego’s tacos 1 block away. Very good! Room was clean, bed very comfortable, nice older hacienda style rooms and building. Ceiling fan cooled the room but A/C also available. Good place to stay when you need to be close to airport.
Stayed 1 night in Feb 2022
Response from Dan Komorosky on Feb 8, 2022
Thank you for your very nice review of our place! We hope you will remember us when your travel plans include Cozumel.

10/10 Excellent

Robert m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, chef Daniel's food was excellent. Edwardo of the staff was helpful as was Dan the owner
Stayed 9 nights in Jan 2022
Response from Danno on Jan 24, 2022
It was a pleasure having you stay with us. Thank you for the nice review. We hope to see you soon on the island.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and friendly
Stayed 1 night in Dec 2021
Response from Dan on Dec 21, 2021
Thank you for your review. We appreciate it

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't have been treated with more kindness. I was fortunate enough to, for the most part, be the sole guest just before the season begins (Nov.1). Thus, I got to know Dan, Daniel, Eduardo, and Jolie on a personal level. We are now amigos, as I've decided to stay and live in Cozumel. I've met their their families, been taken to cantinas and family-owned restaurants, and feel like I've found a center. None of this would have been possible w/o the people at Casita de Maya. I will always be grateful for the experience and the positive changes in my life.
Stayed 13 nights in Oct 2021
Response from Danno on Nov 2, 2021
Thanks for the positive feedback and the glowing review. It was a real pleasure having you stay with us. We aim to please is our motto, and we are glad that we achieved the same. We hope that your travel journey will be a long and complete one. All the best!

6/10 Okay

VILLIE

Liked: Cleanliness, staff & service
I stayed at this guest house during my Ironman 70.3 race. It is walking distance from the airport and about one mile from the convention center. I walked to the downtown area a few times. The employees and owner are helpful in any way they can. I did have an issue with the tv because it was making a humming noise after being on for a short while, and it didn’t get resolved. I imagine it’ll be replaced in the mear future? Anyhow. They do offer laundry service, chef Daniel will prepare any meal for you at any time you wish to eat, and they’ll flag a can for you if you need one. The pool is really the only amenity there, and it’s quite nice. If you forget your mosquito repellent, they’ll kindly spray you until you get your own. Overall, if you want to be closer to the ocean or the downtown area, this may not be the place for you. But if you’re looking for a clean, peaceful place to stay, you’ll definitely enjoy your stay here.
Stayed 4 nights in Sep 2021
Response from Dan on Sep 30, 2021
Thank you for taking the time to send us your thoughts and comments about your stay with us. We value and appreciate the feedback. Just to decipher the problem with the TV in your room. The TV was working properly throughout your entire stay. The issue was the Roku App (Netflix) that you were using malfunctioned, not the TV itself. We advised you to that minor detail when the issue was brought up to us. If the TV was the issue, we would have replaced it immediately. Thank you for the review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This adorable boutique is literally right across the street from the airport, walking distance, no shuttle needed. Our flight got delayed from 6 pm until 8 am the next day and we were able to get adjoining rooms for our group of 5. They were so welcoming and even fixed my two teenage sons food at 10 at night. We are very grateful for the hospitality shown to us at a very stressful time! Rooms were clean and well kept and the pool area was super cute and would be a fun place to hang out and visit had we been their longer. The ac units worked well and we had a great nights sleep. Thanks again!
Stayed 1 night in Aug 2021
Response from .Dan on Aug 21, 2021
Thank you for staying with us. We understand this wasn't your choice to stay with us, but are gratefully pleased that your short time with us was a pleasant one!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful boutique hotel, with beautifully decorated, clean and spacious rooms near the airport. Staff was friendly and made me feel at home. I will definitely stay here longer next time I am in Cozumel.
Stayed 1 night in Jul 2021
Response from Danno on Jul 11, 2021
We thank you for the positive feedback. We will share among staff to let them know they're on the right track. Thank you again for staying with us!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from Danno on Apr 15, 2021
Thank you for your feedback. It helps us tremendously!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2021
Response from Danno on Mar 6, 2021
Muchas Gracias!!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to the airport. Friendly staff very helpful. Cook on site with a bar. Will definitely come back.
Stayed 1 night in Jan 2021
Response from Danno on Jan 31, 2021
Thank you very much! We hope to see you soon when your travel plans permit.

10/10 Excellent

Greg, Hickory, NC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, makes sure all your needs are taken care of. The room was great, very clean. Will plan to come back for another visit.
Stayed 5 nights in Nov 2020
Response from Danno on Dec 8, 2020
We very much appreciate your kind words about our facility. We hope to see you back again in the near future!

10/10 Excellent

Terry, Van Buren, Ar.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was without question the best place we've ever stayed. The people were like family and they treated us like family. Danial, a local resident cooked our breakfast every morning and dinner every night and brought it to our patio with a smile. It is the only place my wife and I will stay from now on when in Cozumel. Whoever took this picture was standing just outside our room where we had our special meals every day. To top it off, you can walk to the airport as it is just across the street sit in a nice neighborhood. Dan and his staff were magnificent and they treat their guests like royalty.
Stayed 6 nights in Sep 2020
Response from Danno on Oct 3, 2020
Thank you very much for your review, and very kind words for our facility. It does not go unnoticed. We truly appreciate your stay with us, and hope that you can return when the time permits.

10/10 Excellent

Barry, Claremore, Oklahoma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here yearly and enjoy it each time. The staff are outstanding, the atmosphere is catered to your desire. It's a short walk from the airport so no hassle with transfers. When leaving you can check in your luggage and come back for a nice breakfast before leaving. The onsite cook Daniel will cook whatever you desire and does an awesome job. I can't say enough good things about this hotel. If you are an experienced Cozumel traveler you must stay here vs an AI. The price is right, the place is right and the staff are dynamite!
Stayed 7 nights in Jul 2020
Response from Dan on Jul 14, 2020
From all of us at Casita de Maya, we truly would like to say a big thank you for your continuous support and as always, your very kind and thoughtful comments about our little place you always visit in Cozumel. We hope to see you again when to welcome you back to your slice of paradise!

10/10 Excellent

Keith

Stayed 1 night in Mar 2020
Response from Dan on May 3, 2020
Thank you very much!! We appreciate the positive feedback always.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Dan on Mar 4, 2020
Thank you for the excellent Score!!!!

10/10 Excellent

Nichols

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Friendly and very helpful staff Rooms are very comfortable! Will be back Loved it . thanks to all the staff for a great stay
Stayed 8 nights in Feb 2020
Response from Dan on Feb 24, 2020
Thank you so much for your kind words. It was a pleasure having you stay with us. We hope to see you soon if your travel plans permit to visit Cozumel

8/10 Good

Corgi, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities
If no rental car, taxi dependent b/c long walk into center. Staff, especially Daniel who is the cook/chef. Hotel could do better with familiarizing guests about the island activities.
Stayed 6 nights in Dec 2019
Response from Dan on Jan 3, 2020
Thank you for your Feedback and comments. We are here 24/7 to accommodate any questions that you might have. All you have to do is ask us. We do not promote any other business or group for the sheer fact that is something were not to go right, we would be the one who would take the blame. We do however when asked, do point out spots that are of interest such as beaches, and snorkeling spots. Next time please ask me as I do live on premise and can steer you to make your own decision. Thank you again for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Dan on Dec 22, 2019
Thank you for staying with us!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new home away from home!
What can I say about this place? 1st I can say that I could not pass up staying here after reading the reviews, once our flight changed dates. 2nd I can say I AM SO GLAD WE DID! My husband and I absolutely loved staying here, so much so that my husband and I came back 2 other times during our trip to just eat, have a drink or hang out with everyone after we checked into our new hotel. Yes, we loved it and the staff that much! Dan took amazing care of us, answered every question and knows so much about the area and is willing to point you toward anything you want to do. The location is safe, we felt fine walking around and venturing out on our own. Daniel went above and beyond to make sure we were taken care of, well fed and had whatever we wanted to drink or eat, even when we were not staying there but came back. We even ended up heading into town to watch football and sharing a cab with Dans long time friend Gary, who is also a fixture at the Hotel. Not to mention the dogs that Dan and his staff lovingly care for who have made it their safe haven as well. We almost ended up bringing one home (but that is another story). All of this just shows what amazing people they all are. This place makes you feel like family, welcomed and cherished from the moment you walk through the door. I will go back and will tell everyone else to go there as well!
Stayed 2 nights in Dec 2019
Response from Dan on Dec 17, 2019
Thank you very much for your kind and beautiful review if our Staff and our place. We really appreciate the positive feedback. Please drop on by the next time you visit the Island!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property with an exceptional staff and owner. I stayed last year for 2 weeks and returned this year for 3 weeks - need I say more? It was like returning home to stay with family. Many, many thanks to the owner Dan, and staff Eduardo, Jolie and Daniel, for making my stay so special yet again. I hope to see you all again soon!
Stayed 21 nights in Nov 2019
Response from Dan on Nov 27, 2019
Thank you again for calling Cozumel and our place a kinda second home for you. It was a pleasure having you stay with us again and hopefully not the last Best Wishes!

10/10 Excellent

Deb, CT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin room was the perfect setting for my sister and me. Dan and his staff were perfect hosts! There was nothing they would not have done personally or made happen for us. We felt more like family than guests! I would highly recommend Casita de Maya for anyone vacationing on Isla Cozumel.
Stayed 7 nights in Nov 2019
Response from Dan on Nov 22, 2019
Thank you very much for the Great Positive feedback for our place. It was a pleasure having you stay with us! Warm Regards,