Lobby sitting area

Reviews of The Kanata by BCMInns Invermere

3.5 out of 5
The Kanata by BCMInns Invermere
8888 Arrow Road, Invermere, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 375 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a minute out of Invermere, a small town to start with. Very good place to stay. Honest and simple kind of good.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities
One of the cleanest hotels I have stayed at in recent memory. The rooms were spacious and the staff was helpful. I would book here again. It is a bit far from town, so there is some driving, depending on what activities you want to do.
Stayed 2 nights in Apr 2024
Response from Carley on Apr 29, 2024
Good afternoon Jessica.Thank you for the excellent review. We do our best to make our guests happy and look forward to seeing you again.

10/10 Excellent

Arkhawan

Very clean and quite ..
Stayed 1 night in Apr 2024
Response from Front desk on Apr 28, 2024
Thank you so much Arkhawan!!

10/10 Excellent

Virna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast, good wifi, staff was very courteous.
Stayed 2 nights in Apr 2024
Response from Josh - General Manager on Apr 23, 2024
Hello Virna,Thank you for taking the time to share your recent experience. We are delighted you enjoyed our clean rooms and nice breakfast. We look forward to hosting you again soon.

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. Our room was nice and clean, good bed. Enjoyed the stay.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 28, 2024
Thank you so much for your positive review Martin, we will be looking forward on seeing you again!!

10/10 Excellent

Irene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean property. Quiet and cozy! Staff were friendly and helpful. 10/10!
Stayed 1 night in Apr 2024
Response from CR on Apr 12, 2024
Thanks for taking the time to give us a great review!!

10/10 Excellent

Doug, Penticton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveinent
Stayed 1 night in Apr 2024
Response from CR on Apr 10, 2024
Hi Doug,Thank you for the great Review.

10/10 Excellent

Kailash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and pleasant stay.
Stayed 1 night in Mar 2024
Response from Carley on Mar 31, 2024
Good afternoon Kailash,Thank you for taking the time to post a great review. It was our pleasure having you stay at the Kanata, Invermere and we hope to see you back again soon.

10/10 Excellent

Marites

Stayed 1 night in Mar 2024
Response from Josh - General Manager on Apr 23, 2024
Hello Marites,Thank you for taking the time to leave a review. We look forward to seeing you again soon!

4/10 Poor

Wandyer Ainne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Josh - General Manager on Apr 23, 2024
Hello Wandyer,Thank you for taking the time to leave a review. I am disappointed to see you did not enjoy your stay. Please reach out directly to let us know how we could have done better. We hope to see you in the near future for a more favorable stay.

8/10 Good

Mialuz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quite and so easy to find.Be back here again.
Stayed 1 night in Mar 2024
Response from Carley on Mar 26, 2024
Thank you for taking the time to post this great review. We hope to see you again soon.

8/10 Good

Robert

Liked: Staff & service
Disliked: Cleanliness
Three beds
Stayed 1 night in Mar 2024
Response from Carley on Mar 18, 2024
Good evening Robert. Thank you for taking the time to post this great review. Hope to see you again soon.

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Carley on Mar 10, 2024
Hello Arnold.Thank you for taking the time to give us this great review! We hope to see you again soon.

10/10 Excellent

Bonnie

Business traveler, Traveled with partner
Liked: Staff & service
Carley was very kind and helpful
Stayed 1 night in Mar 2024
Response from Atlyn on Mar 5, 2024
Hi Bonnie, thank you for taking the time to leave a great review! I will pass this on to Carley!

10/10 Excellent

Jim

Traveled with group
Clean, well located, good breakfast.
Stayed 2 nights in Feb 2024
Response from Carley on Feb 27, 2024
Hello Jim,Thank you for taking the time to post this 5/5 review. We hope to see you again soon.

8/10 Good

Shankar Ganesh

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Carley on Feb 26, 2024
Hello Shankar:Thank you for taking the time to post a great review. We hope to have you back soon.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from CR on Feb 22, 2024
Thanks for a great review, we hope to see you again!

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Feb 2024
Response from CR on Feb 21, 2024
Thank you for a great review!

10/10 Excellent

yue, Calgary

Liked: Cleanliness, amenities
Everything is good
Stayed 2 nights in Feb 2024
Response from CR on Feb 21, 2024
Thanks for your great review!

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the usual continental breakfast
Stayed 1 night in Feb 2024
Response from CR on Feb 19, 2024
Thank you for a great review and we are glad you enjoyed your breakfast. We hope to see you again.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from CR on Feb 19, 2024
Thank you for a great review. We hope to see you again!

8/10 Good

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So nice to find a hotel with enough beds for everyone in the family! The hot tub doesn’t exist anymore which was disappointing, but there was great parking, great views, and the location was convenient.
Stayed 1 night in Feb 2024
Response from Starr on Feb 17, 2024
Thank you for the review! We are more than happy to know that you enjoyed your stay! We look forward to having you stay with us again in the near future!

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carley on Feb 6, 2024
Hello NicolasThank you for taking the time to post this 5/5 review. We appreciate it and are happy your experience here was great. Come again soon.

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was terrific and the staff very friendly. Highly recommend it.
Stayed 2 nights in Jan 2024
Response from Atlyn on Jan 26, 2024
Hi Jeanine, thank you for taking the time to leave us a great review! We hope you stay with us again soon!

10/10 Excellent

Erika

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from CR on Jan 22, 2024
Thank you for taking the time to give us a great review. We hope that you stay with us again!!

10/10 Excellent

BRENDA

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great restaurant, friendly staff.
Stayed 2 nights in Jan 2024
Response from Atlyn on Jan 19, 2024
Hi Brenda, thank you for taking the time to leave us a great review of 5/5! We hope to see you two & your dog again soon!

10/10 Excellent

Camie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carley on Jan 16, 2024
Good evening Camie:Thank you for taking the time to post this 5/5 review. We really appreciate it and hope to see you again soon.

10/10 Excellent

Danial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CR on Jan 10, 2024
Thank you for your fantastic review and we hope to see you again.

10/10 Excellent

IYAD

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CR on Jan 10, 2024
Thank you for your great review and hope to have you stay with us again.

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CR on Jan 10, 2024
Thank you for your great review, we hope to see you again.

10/10 Excellent

Jhonna

Traveled with partner
Liked: Amenities, property conditions & facilities
I’m just sad that the blower in our room was broken and they don’t have a spare one that they can provide temporarily. But on the brighter side, the room and the facility is clean, awesome restaurant on site, decent amount of amenities, and friendly staff. Keep up the good work!
Stayed 4 nights in Dec 2023
Response from Carley on Feb 4, 2024
Hello Jhonna,We appreciate you taking the time to post this awesome review. Thank you and come back soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Atlyn on Jan 31, 2024
Hi Steve, thank you very much for a 10/10 review! We hope you stay with us again soon!

10/10 Excellent

Em

Stayed 1 night in Dec 2023
Response from Carley on Jan 8, 2024
Good evening Em. We are happy that your experience a the Kanata was a 5 out of 5. We hope to see you again soon.

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carley on Jan 1, 2024
Happy New Year Chris.Thank you for taking the time to post this 5/5 review. We hope to see you back soon.

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023
Response from Carley on Jan 1, 2024
Happy new Year Andrew!Thank you for taking the time to post this 10/10 review. We really appreciate the review and hope to see you again soon.

10/10 Excellent

Nataliya

Stayed 6 nights in Dec 2023
Response from Atlyn on Dec 30, 2023
Hi Nataliya, thank you for taking the time to leave us such a great review!

10/10 Excellent

Nastaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendky and welcoming staff I liked the breakfast and 24 hours coffee stand. also there was some resturants and fast food closed to the hotel. The room was clean and specious. We definitly would stay again in this hotel.
Stayed 1 night in Dec 2023
Response from Carley on Dec 25, 2023
Merry Christmas Nastaran.Thank you for taking the time to post this 10/10 review. We hope to see you again soon.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carley on Dec 24, 2023
Good evening Gregory:Thank you so much for taking the time to post this 10/10 review. We hope you come back soon.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carley on Dec 19, 2023
Good evening Elaine.Thank you for taking the time to post this great review. We sure hope you come and stay with us again soon.

10/10 Excellent

samantha

Stayed 1 night in Dec 2023
Response from Atlyn on Jan 31, 2024
Hi Samantha, thank you for taking the time to leave us a great review! We hope to see you again soon!

10/10 Excellent

Doug

Stayed 1 night in Dec 2023
Response from Carley on Dec 10, 2023
Good afternoon Doug.Thank you for taking the time to post a great review. We hope you come back soon

10/10 Excellent

Greta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, like having coffee and tea available.
Stayed 1 night in Dec 2023
Response from Craig on Dec 10, 2023
Hi Greta,Thank you for taking the time to post a great review!!We strive to make our guests feel welcome and comfortable.

8/10 Good

Jill

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed this weekend and were very impressed. Quiet, comfortable, little touches like a nice coffee bar and cookies or fruit in the lobby. And the price point was right where we needed it to be!
Stayed 2 nights in Dec 2023
Response from Atlyn on Dec 6, 2023
Hi Jill, thank you for taking the time to leave us a great review! We are pleased to hear you & your son enjoyed your stay with us! We hope you stay with us again soon!

10/10 Excellent

Mira

Stayed 1 night in Dec 2023
Response from Atlyn on Dec 6, 2023
Hi Mira, thank you very much for taking the time to leave us a great review!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 1 night in Nov 2023
Response from Carley on Nov 24, 2023
Good evening Greg:Thank you for taking the time to post an excellent review. We strive to provide great service to our guests. We hope to see you again soon.

8/10 Good

Gyu chan

Stayed 2 nights in Nov 2023
Response from Carley on Nov 19, 2023
Good afternoon Gyu chan:Thank you for taking the time to post a great review. We hope you chose to stay at the Kanata Invermere again soon.

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
driving distance from both hot springs in the area shopping close by hiking trails staff very helpful
Response from Carley on Nov 12, 2023
Good afternoon CameronThank you for taking the time to post a great review. We strive to make our guests happy. Hope to see you again soon.

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Carley on Nov 12, 2023
Good afternoon BrittneyThank you for taking the time to post a great view. We hope to see you again soon.

10/10 Excellent

Dustin

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Atlyn on Nov 11, 2023
Thank you for the 5/5 stars, Dustin! We appreciate you taking the time to leave us a great review!

8/10 Good

Justine

Stayed 1 night in Oct 2023
Response from Carley on Nov 12, 2023
Good afternoon Justine:Thank you for taking the time to post a great review. We hope you come back soon.