Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by E.D. from UAE

excellent location, excellent service

Posted Dec 24, 2013 on Hotels.com
we loved our stay!: excellent food, service, and location! also, there was a great museum on site, and we got a personal tour of the palace grounds and museum. recommend it to ANYONE!!!
1 out of 5
by A verified traveler from Nottingham, United Kingdom

Worst Hotel in Jaisalmur

Posted Jul 23, 2011
This hotel was described as top end, and the price would agree with this. It most definitely is not! On arrival the outside was a mess, however, it does have a certain charm about it, and if looked after could be wondrous! The man at the reception desk was asleep, it was four in the afternoon. He seemed very upset at having been woken up. He then tried to deny having had any bookings. We showed him our confirmation from expedia and he reluctantly took us to a room. The room was an absolute disgrace, the roof was coming down in several areas, the bedding had not been changed or even made and the bathroom was in an even worse state!! We asked for a different room which he got very upset about, he eventually took us to a different room which was in a similar state so we left and stayed at the Hotel Rang Mahal which is a much better hotel in every aspect, its even cheaper:) I could not believe it, if this hotel was taken care of it could be one of the best in Jaisalmur, in my opinion, as it is I would count it as one of the worst!