Ratings based on 136 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Dec 1, 2014
Pros: The bathrooms in the hotel are amazing. Shower is without roof, just a blast.
Cons: Be aware that there are many steps in the hotel, and there is no way to get around them. No elevator, nothing.
When we booked this hotel, we liked that it was also written on Expedia, that checkin under the age of 18 was not possible. Not that I don't like kids, I have two on my own, but this was supposed to be a getaway just for my wife and myself. We were surprised when we realised, that other guest had their kids and babies with them.
for Everyoneby A verified travelerfrom london
Beautiful hotel, with stunning views of the oceanPosted Oct 1, 2014
Pros: Just could be better, they provided comfort and ease to enable you to enjoy your stay. They were the perfect hosts!
Cons: Airport pick up and transfers
Location: Great location was quite to that compared to chewang beach but nice all the same.
I can't say enough about this hotel for me it was simply perfect in everyday I stayed in the villa suite that has it's own access pool well the upgrade was well worth every penny. I travelled solo and felt at ease for my entire trip staying here. Can't wait to go again!
by A verified travelerfrom 千葉県千葉市
勝手にアップグレードPosted Sep 26, 2014
by A verified traveler
Terrible lobby staff/Oceanfront Villa is smallPosted Sep 26, 2014
Cons: provide training to the Lobby staff
Location: The hotel signboard was so small that we have missed the entrance several times. location is not convenient for those who did not have cars
When we first arrived at lobby, no staff came out to welcome us. Instead we have to walk to the reception and greet them. After we sat down, a staff came to us and asked for our passport and credit card, didn't have smile on her face and black face all the time. Didn't introduce the hotel much or greet us in a nice way. We felt like we were not welcomed by the hotel. Very disappointed about their service. The welcome fruits were not nice too, only a Gala apple, a green apple & 2 tangerine. That's it. The other 5-star hotel we lived in provided a basket of fruits including a big Mango, dragonfruit, Mangosteen, apples, tangerines etc. We doesn't feel like we are their valued guests at all, not even a welcoming card on the bed (we lived in their Oceanfront pool Villa).
for Getaway With Friendsby XIAO YANGfrom China
房间设计不错，花园也很棒Posted Sep 7, 2014 on Hotels.com
for Couplesby rui
Posted Aug 29, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Sydney
A group of 8 for a birthday celebrationPosted Aug 15, 2014
Pros: Good relaxed atmosphere, helpful staff, nightly celebration ceremony.
Cons: More frequent free travel to local places of interest.
Location: Hotel is on a shallow beach but easy to walk to swimming areas and bars/cafes and local town. Taxi to elephants and Waterfall - taxi to Chaweng beach.
Helpful friendly staff, decent inexpensive places to eat close by. Close to a supermarket. Staff arranged for a special b'day breakfast - the main reason we were all there. Good fitness center with daily classes such as yoga and Muay Thai. Nightly lantern ceremony if weather was ok.
for Couplesby A verified traveler
Posted Aug 1, 2014 on Hotels.com
for Everyoneby A verified traveler
I was lovely but wish there was a better beachPosted Jul 12, 2014
Every one could not do enough for you service excellent
for Couplesby Abhinavfrom New York
Excellent hotelPosted May 27, 2014 on Hotels.com
We stayed plunge pool suite and I must say I was mighty impressed with the hotel. They have got an excellent breakfast spread and most of amenities are pretty well maintained. If you are staying here here I would definitely recommend taking a massage at the SPA. the spa is definitely one of the best you can find in Koh Samui. The other thing that I would recommend is having dinner at the pier (They have this pier which extends way into the ocean). Absolutely amazing. Apart from a few odd mosquitoes everything else was right on but then again it's more of a Koh Samui issue than the Le Meridien's. The other things is that the property is a little far from so called downtown (Chaweng) which can be a good or bad thing depending on what you want to do there. That said, you can always rent a bike or a car and it shouldn't take you more than 15 mins to reach Chaweng..