Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
2.5 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by joefrom phoenix, az

nice hotel for families. good location. convenient

Posted Jun 9, 2013
Pros: convenient location to the dlr. changing to the tube was made easily.
Cons: better communication on any changes in the reservation.
Location: lots of shopping at the mall across the river thames. dlr station brings you right into the shopping mall.
this was not the original hotel booked. there was a change at the last minute which made transportation difficult with the shuttle service that i booked. all turned out well and the hotel we checked into was comfortable and conveniently located to the tube and dlr.
2 out of 5
by A verified travelerfrom Los Angeles

Needs work

Posted Oct 7, 2011 on Hotels.com
The hotel is in a great area, but needs some paint and the carpets cleaned. I know it was a service apartment but not having any toilet paperwork in the bathroom. Some of the staff had an attitude. Would go back, to much work