The Ritz-Carlton, Shenzhen

Luxury Shenzhen hotel connected to the convention center, 7-minute walk to Shenzhen Convention and Exhibition Center

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Where to?

Dates

November 2025

2

December 2025

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers - The Ritz-Carlton, Shenzhen (Shenzhen)

Design Garden View King Room | 1 bedroom, premium bedding, minibar, in-room safe - The Ritz-Carlton, Shenzhen (Shenzhen)

Exterior - The Ritz-Carlton, Shenzhen (Shenzhen)

Oasis Suite | View from room - The Ritz-Carlton, Shenzhen (Shenzhen)

Design Garden View Twin Room | View from room - The Ritz-Carlton, Shenzhen (Shenzhen)

The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance.

Exceptional

Popular amenities

Hot Tub
Pool
Bar
Parking available
Spa
Parking included

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

1 bedroom, premium bedding, minibar, in-room safe

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

592 sq ft
City view
Sleeps 3
1 King Bed

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

667 sq ft
City view
Sleeps 3
1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

1119 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
Sleeps 3
1 King Bed

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

538 sq ft
City view
Sleeps 3
2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

592 sq ft
City view
Sleeps 3
2 Double Beds

Deluxe Twin Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
City view
Sleeps 3
2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

592 sq ft
City view
Sleeps 3
2 Double Beds

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
Sleeps 3
2 Double Beds

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

1119 sq ft
City view
Sleeps 3
2 Double Beds

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

1270 sq ft
City view
Sleeps 3
1 King Bed

The Ritz-Carltion Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

4801 sq ft
City view
Sleeps 3
1 King Bed

Design Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
City view
Sleeps 3
2 Double Beds

Design King Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

517 sq ft
City view
Sleeps 3
1 King Bed

Design Garden View King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
Sleeps 3
1 King Bed

Design Garden View Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

538 sq ft
Sleeps 3
2 Double Beds

Design Premier King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Premium bedding

Separate bedroom

592 sq ft
City view
Sleeps 3
1 King Bed

Oasis Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

1119 sq ft
City view
Sleeps 3
1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Separate bedroom

538 sq ft
City view
Sleeps 3
1 King Bed

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Separate bedroom

Down duvet

538 sq ft
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Separate bedroom

1119 sq ft
Sleeps 3
1 King Bed

Premier King Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

TV

Pillow menu

Separate bedroom

Down duvet

592 sq ft
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

TV

Pillow menu

Premium bedding

534 sq ft
City view
Sleeps 3
1 King Bed

About the neighborhood

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center - 6 min walk - 0.4 miles
Coco Park Shopping Center - 1 min drive - 0.5 miles
Huanggang Border Crossing - 2 min drive - 1.3 miles
Shenzhen Lianhuashan Park - 2 min drive - 1.3 miles
Huaqiangbei - 3 min drive - 2.0 miles

Getting around

Hong Kong Lok Ma Chau Station - 3 min drive
Gangxia Station - 8 min walk
Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

‪京味张烤鸭店 - ‬2 min walk
‪勝記 Victory Restaurant - ‬2 min walk
‪Baiyu BBQ - ‬4 min walk
‪Haidilao Hotpot - ‬4 min walk
‪Hai Mingge - ‬2 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in reflexology, a Thai massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

You'll also enjoy the following perks during your stay:

An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking, plus extended parking (surcharge)
Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
Express check-out, express check-in, and luggage storage
Guest reviews give top marks for the helpful staff and first-rate property condition

Room features

All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.

Other amenities include:

Recycling and LED light bulbs
Bathrooms with separate tubs/showers and free toiletries
TVs with satellite channels and DVD players
Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

Pool
Spa
Parking included
Free WiFi

$135 nightly

Nov 30 - Dec 1

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Things to do

2 hot tubs
24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

DVD player
Fenced pool
In-room crib
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (15,737 square feet of space)
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Elevator (43 inch wide door)
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Portable bathtub seat
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

1 building
28 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
iPod dock
TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Tea bags/instant coffee

More

Access via exterior corridors
Air conditioning
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 408.1 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shenzhen

Ritz-Carlton Shenzhen

Shenzhen Ritz-Carlton

Ritz-Carlton Shenzhen Hotel

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Nov 9, 2025 start from $182.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

Terence

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property!

Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond Hon Fu

Oct 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

Service is outstanding and location is excellent.

Stayed 2 nights in Oct 2023

10/10 Excellent

Shazzasbazzar

Oct 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome experience on all counts.

Stayed 2 nights in Oct 2024

10/10 Excellent

Ba Sai Elsie

Feb 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and ease of access

Stayed 2 nights in Feb 2023

10/10 Excellent

Xi

Apr 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its location is very convenient. Excellent service. I also got a free upgrade.

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

May 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

Stayed 1 night in May 2024

10/10 Excellent

Miyazaki

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 1 night in Sep 2024

10/10 Excellent

John

Nov 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.

Stayed 2 nights in Nov 2023

8/10 Good

Hiroto

May 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine.

Stayed 1 night in May 2024

10/10 Excellent

Thorsten

Sep 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Eine sehr gute Erfahrung. Weltklasse Service. Absolut zu empfehlen in Shenzhen! Sehr hilfsbereit. Vielen lieben Dank!

Stayed 4 nights in Sep 2025

10/10 Excellent

Joselyn

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendliest staff ever

Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

符合這個等級的標準，非常用心、有水準

這算是萬豪酒店裡頭高階的酒店，我覺得各方面都做得非常好，小細節也做到位，房間隔音很好，設備可能不是極新，但維護、整理得很好，整體而言我給滿分。

Stayed 4 nights in Jul 2025

10/10 Excellent

kazunari

Jul 19, 2025

Liked: Staff & service, room comfort

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN

Stayed 2 nights in Jul 2025

10/10 Excellent

marcus

May 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient

Stayed 3 nights in May 2025

10/10 Excellent

Yuk Lin Anita

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

房間的設計舊了一點，但整體乾淨整齊。房間的冷氣機有一些滴水，但不太影響住宿體驗。職員親切有禮，會隨時幫助客人。房務部的清潔人員會記得我需要喝很多水，於翌日打掃時會放多數瓶水在房間內，服務體貼入微。自助早餐選擇甚多，味道也不錯，連續吃了兩天也不嫌悶。去了健身房，空間很大，健身機械齊備，重訓及cardio機的數量都多，不需要等候使用，很適合健身人士。

Stayed 2 nights in Apr 2025

10/10 Excellent

Yiu Fai

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

職員服務好好同埋好有禮貌咁畀我個體會係very good

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在深圳愉悅的家。會再次入住。

Stayed 1 night in Feb 2025

8/10 Good

EMILY

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體ok但是小失望

一如既往地舒服住了很多次了就是這次唯一一個要求不要面對辦公樓但是房間窗戶右側還是有一部分跟對面辦公室面對面有點小失望但是懶得換了

Stayed 1 night in Jan 2025

10/10 Excellent

yu

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All stuff are super nice and helpful. Good location.

Stayed 2 nights in Jan 2025

6/10 Okay

Kong Fai

Jan 7, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

酒店太舊，房間舊。如果作為5星級酒店，我感覺新舊度比一些3星酒店還不行，體驗不好。床有嘢咬，瞓醒發現。洗手間一陣味。

Stayed 1 night in Jan 2025

10/10 Excellent

Wai Tak

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常友善及服務優良！

Stayed 2 nights in Dec 2024

10/10 Excellent

Kwanshick

Dec 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

세계최고

Stayed 4 nights in Dec 2024

10/10 Excellent

Tomer

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel great service great location! I will definitely go back!

Stayed 5 nights in Nov 2024

10/10 Excellent

Wai Yi

Oct 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.

Stayed 1 night in Oct 2024