Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Trip to Hollywood

Posted Aug 10, 2014
Pros: We like the small boutique hotel feel and the attentive personal service provided by all the staff.
Location: Rodeo Drive is within walking distance with all its fantastic shops.
We took our 15 year old granddaughter to Hollywood for her 16th birthday. We booked our room on Expedia requesting a room for 3 people. At check in, we found out our room would only accommodate 2 people so an extra portable bed was arranged. The following night we changed to a slightly larger room, but the hotel forgot to add the extra bed. The hotel was unable to provide a portable bed that night stating that they were all in use. My granddaughter had to sleep on the floor. The hotel was very apologetic and reimbursed us for the one night. The staff was very accommodating, friendly and helpful. The hotel is in a great Beverly Hills location and is in excellent condition. The on site restaurant's food is very savory.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great for a quick stop in LA

Posted Aug 8, 2014
The staff were absolutely outstanding and very accommodating of our young kids. Good food and nice salt water pool
1 out of 5
by A verified traveler from Des Moines Iowa

Old hotel wery owerpriced

Posted Aug 4, 2014
Old old hotel , rooms are to smal dirty . Staf never say hello etc
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth. Australia

Boutique Hotel

Posted Jul 29, 2014
Pleasant stay. Other than thin walls and kids next door could've be 10/10 experience. Cool bar. Close to rodeo drive and shops. Far from universal studios. Overall 7.5/10. Ps buses and trains are very cheap and accessible!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Beds are comfy and clean!

Posted Jul 21, 2014
Hotel was nice, staff was all very nice and accommodating. Hotel is centrally located... 1.3 miles from a The Ivy and shopping on Robertson. The products they use are fantastic and I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Jul 9, 2014
Extremely nice staff. Upgraded our room at no charge when we had a king instead of two queens. Room service was good as well. Hotel was clean too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mishawaka, IN

Nice hotel. All staff was very helpful.

Posted Jul 7, 2014
Pros: The staff, room and hotel was very nice and comfortable.
Cons: The parking garage was expensive.
Location: Shops and restaurants. Safe place to walk to places nearby.
The staff was very helpful and informative. That made our trip enjoyable and easy to get around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Hotel

Posted Jun 28, 2014
The Mosaic Hotel is a fantastic find. It is nice and small and in a great location. The Hotel staff are very friendly and upon arrival they upgraded us to a suite as they did not have any rooms with double beds. Will be staying at this hotel everytime I come to Beverly Hills.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice boutique hotel

Posted Jun 26, 2014
Pros: staff very friendly, nice restaurant in hotel
Location: close to Rodeo Drive and Beverly Hills shopping
I had reserved a room with 2 double beds for my family (2 adults, 2 children). upon arrival I was told my room was only 1 king bed and that we could not be moved until the next day because the hotel was full. They did move us the next day, but it was a inconvenience the first night.
5 out of 5
Recommended
for Couples
by A verified traveler from San Francisco, CA

Loved the Mosaic!

Posted Jun 25, 2014
Pros: The room and the staff. Awesome.
Cons: A larger pool, but given the location I understand and would not expect it.
Location: The. Getty Center, LACMA, great restaurants, fun restaurants like Chateaux Marmont, Shopping.
The hotel room was perfect, quiet, comfortable. The staff was attentive and offered to help in many ways. With a late arrival they offered an upgrade. Parking was great, you don't have to wait 20 minutes to have your car brought up. I would choose this hotel again and recommend it highly to friends. Thank you.