See all properties
Save

Majaro Hotel Tulum

3.5 star property
Comfortable Mediterranean hotel near Tulum National Park

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Majaro Hotel Tulum

Poolside bar
Aerial view
View from room
Mini-fridge, eco-friendly cleaning products
Outdoor banquet area
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • SpaSpaSpa
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
The price is $55
$69 total
includes taxes & fees
Jun 12 - Jun 13

Explore the area

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)100 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Susana
Feb 25, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Elite Room

Premium bedding, down comforters, memory foam beds, minibar

Elite Room

Highlights

Deck/patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for ONE BEDROOM SUITE WITH PLUNGE POOL

Premium bedding, down comforters, memory foam beds, minibar

ONE BEDROOM SUITE WITH PLUNGE POOL

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 883 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for TWO BEDROOM WITH PLUNGE POOL

Living area

TWO BEDROOM WITH PLUNGE POOL

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 1076 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

Deluxe One Bedroom Apartment Private plunge Pool | Terrace/patio
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (537)
The price is $60
$75 total
includes taxes & fees
Jun 8 - Jun 9
The Waves Tulum

About the neighborhood

Tulum

Majaro Hotel Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 5 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 16 min walk
  • Rossina Cafe - 18 min walk
  • Los Aguachiles - 17 min walk
  • Cafeteria Hunab Ku - 17 min walk
  • El Agavero - 14 min walk

About this property

Majaro Hotel Tulum

Hotel near Tulum Beach
Consider a stay at Majaro Hotel Tulum and take advantage of a swim-up bar, a poolside bar, and a rooftop terrace. Treat yourself to a massage or other spa services. The on-site coffee shop, Tablo, features happy hour. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, sun loungers, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Outdoor furniture, bicycle tour information, and luggage storage
  • Guest reviews give good marks for the pool and helpful staff
Room features
All guestrooms at Majaro Hotel Tulum include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds, down comforters, and free cribs/infant beds
  • Eco-friendly toiletries and hair dryers
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tablo

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 630 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number OMA211029MB8

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Majaro Hotel Tulum Hotel
Majaro Hotel Tulum Tulum
Majaro Hotel Tulum Hotel Tulum

Frequently asked questions

Does Majaro Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Majaro Hotel Tulum?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Majaro Hotel Tulum on Jun 12, 2024 start from $54.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Majaro Hotel Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Majaro Hotel Tulum?

Self parking is free at this property.

What time is check-in at Majaro Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Majaro Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Majaro Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Majaro Hotel Tulum located?

Located in La Veleta, this hotel is 1.2 mi (1.9 km) from Hospital de Tulum and 2.7 mi (4.3 km) from Tulum Beach. Dos Aguas Park and Tulum National Park are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 75 reviews" "
Rating 8 - Good. 15 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Irina

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Could have been so much better
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Stayed 11 nights in Feb 2024

10/10 Excellent

Susana

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

2/10 Terrible

Jesús

Stayed 1 night in Jan 2024

10/10 Excellent

habib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Kattina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Latasha

Liked: Staff & service
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Nov 2023

6/10 Okay

Ilona

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. They were very attentive to our needs
Stayed 4 nights in Sep 2023

10/10 Excellent

Tamissa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Katherine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Stayed 5 nights in Aug 2023

6/10 Okay

Terrance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
Stayed 3 nights in Jul 2023

6/10 Okay

Tracy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
OK
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
Stayed 13 nights in Jun 2023

10/10 Excellent

Sydney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding roads were dirt and dangerous.
Stayed 6 nights in Apr 2023

6/10 Okay

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
Stayed 6 nights in Mar 2023

8/10 Good

Chantal

Traveled with group
Liked: Cleanliness, staff & service
Great hotel but... be careful if it rains!
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!
Stayed 1 night in Mar 2023

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Nanoatzen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good overall
Stayed 2 nights in Mar 2023

10/10 Excellent

Josian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 4 nights in Feb 2023

10/10 Excellent

Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Stayed 7 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, convenient and safe location. The on-site restaurant had great breakfast. Staff and other hotel guests were very friendly. Check in process involved multiple steps such as downloading an app for your room key, scanning a QR code for the wi-fi. I would recommend having a pre check in or even notifying guests of check in process prior to arrival to allow them to prepare. Lastly, the security man was a little odd. If we weren’t told that he was security you would just think he was a stranger lingering around in the area. The first night we arrived he was sitting across the street on the side walk. He never interacted with us once while there for 2 nights. Overall great hotel! Highly recommend but would encourage management to make those minor adjustments!
Stayed 2 nights in Jan 2023

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5