9/10 Wonderful! (871 reviews)
We had a very relaxing and fun vacation. The staff was friendly and very helpful. The food was fine and we thought was quite good. Overall we felt we made a fine choice picking this place.
The staff member helping with the beach activities (i.e. kayaking, paddle boarding, etc.) was very cheerful and helpful and make the experiences quite enjoyable.
One small note is that the description of the check in process on the Expedia site was not entirely correct. The site lists that check-in ends at 9:30pm and no after hours check-in is available. This caused us initial stress when our flight was delayed which prompted a frantic call while we were still stateside, but the reception there said someone would certainly be available to check us in when we arrived. Not only did the staff stay late to ensure we were situated, but they also prepared a late dinner which they presented to us on arrival. A very nice touch.
Reviewed on May 12, 2024