Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2014
Had a great time friendly staff. We found it quiet but we were in off season. Great view from room. Friendly staff had TV issues and they fixed right away. I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Fantastic views

Posted Aug 18, 2014
The hotel is old style but in a perfect location. Great value for the price.
5 out of 5
Recommended
for Families
by A verified traveler from El Paso, TX

Very nice Hotel very close to the beach.

Posted Aug 11, 2014
Pros: Almost all, the staff very helpfull
Cons: The parking lot
Location: Almost all it is very near to the hotel nice area.
Great vacations, the pool great and temperature of the water wonderful
4 out of 5
Recommended
for Everyone
by Vazquez from Denver, CO

Great Hotel and Pool.No good service.

Posted Jun 16, 2014
I love the Hotel, the room has a refrigerator , coffee maker, security box,(No microwave), excellent room including bathroom. No humidity in the room (great). Make sure that your view is not the street. What I don't like is the food service, at my first day I left my account open to consume at the hotel. But when we asked for margaritas (too expensive, poor quality) the waiter said that we were not in the system to charge, so we have to pay in cash at night for anything we consume.(it was uncomfortable). When finally we went to our room, by curiosity I stopped at the front desk and asked about my account, they said it was open to charge. So, I felt discourage to consume at the hotel, instead we consume at local restaurants, and believe me it was the same price of the Hotel but better quality and service. But if you want to consume at the Hotel verify your account before or be clear with the waiter.
5 out of 5
Recommended
by Adriana from Los Angeles

Posted Apr 20, 2014 on Hotels.com
It's a beautiful place to stay a few steps away from beach.. I highly recommend.
4 out of 5
Recommended
for Everyone
by Karina from Culiacan Sinaloa

Cozy Lobby at the ocean but terrible in-room wifi

Posted Apr 18, 2014
Pros: Ocean views
Cons: Wifi and restaurant food
Location: It is near a lot of nice restaurants.
As a nearby resident we had enjoyed the hotel for ages since it was part of a hotel group, when recently switched from that big hotel chain hotel change we desisted to come back, mostly because of not earning points I must accept. The service is excellent. Most of the employees had been working there for years, they are comitted and very nice too. The rooms had been recently remodeled, but the humidity odor still comes out mainly bacause the hotel is located in a zone where the ocean strikes and it is almost impossible keep away the fog almost until midday, therefore the views are amazing and the breeze brings out the beach spirit at hundred percent. My husband and I particulary enjoyed the fabulous breeze at the lobby bar where you can look to the beautiful beach and listen to the ocean waves. People can gather here for drinks and leisure, or to continue working on tables and couches all around, in this spot wifi works excellent! The food at the two restaurants need to be improved, they do not have variety and it is a little bit tasteless. We do not ever eat or have supper here. Breakfast are not to desapointing I must add. The thing is that we only and always come to the resort to work all day and continue doing some office despatches during the afternoons and wifi does not works as we would expect. Beware of getting rooms at the end of the floors because wifi won't even download a single bit, but I guess for people who just come to enjoy the beach it will be ok.
4 out of 5
Recommended
for Couples
by CARMEN HYNES from UK

GOOD LOCATION! GREAT POOL! MAID STOLE MY CLOTHES

Posted Apr 14, 2014 on Hotels.com
IT IS A NICE HOTEL, W GREAT LOCATION DRINKS BY THE POOL NOT TOO PRICY, EVERYTHING WAS GOOD UNTIL WE LEFT THE HOTEL EARLY IN THE MORNING FOR A DAY TOUR THE DAY WE CHECK OUT WE LEFT THE LUGGAGES THERE AND WHEN WE COME BACK FOR THEM I REMEMBER I LEFT SOME CLOTHES ON THE DRAW AND THEY ONLY RETURN PART OF THE ITEMS, WAS VERY DISSAPOINTED AND AFTER TALKING TO SECURITY NOTHING THEY CAN DO EVEN WHEN I WAS 100 SURE OF WHAT WAS MISSING THEY DIDN'T EVEN SEEM SO BOTHER NAME OF MAID IS "CONCHITA" SO BE CAREFUL OF WHAT U LEAVE ON THE ROOM, NOTHING ELSE WAS MISSING CAUSE WE USE THE SAFETY ALL THE TIME.
5 out of 5
Recommended
for Everyone
by JD from Durango Co

Nice room, good view of the ocean.

Posted Apr 12, 2014
Pros: Could sleep with sliding glass door open and listen to surf at night. very relaxing
Cons: better food
Facilities very nice. Food was so-so but lots of places to eat close by.
4 out of 5
Recommended
for Families
by Freeze from Canada

almost perfect

Posted Apr 7, 2014 on Hotels.com
beds are hard. microwave should be in ALL rooms. Restaurant by the water is great, especially happy hour(s)
4 out of 5
Recommended
for Families
by Gail from Ohio

Friendly staff!

Posted Mar 29, 2014
Pros: Very clean and pretty both inside and out.
Cons: The food!!! Bland and too little choices. Breakfast wasn't great...or dinner either.
Location: Location is good....close to shops.
Exceptionally clean rooms, older but rather nice decor, sort of hacienda style. The pools and grounds are meticulously kept, always someone cleaning and polishing, trimming palm trees etc. For the price, couldn't have been more perfect. The food wasn't great there...but I would stay again and eat somewhere else.