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Reviews of B'S Suites

3.5 out of 5
B'S Suites
Periferico Norte, Tablaje 20474, Temozon Norte, Mérida, YUC

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 104 reviews" "
Rating 8 - Good. 27 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 7 out of 104 reviews" "
Rating 2 - Terrible. 10 out of 104 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2024
Response from B´s Hotel on May 21, 2024
¡Agradecemos sus comentarios!

8/10 Good

YASMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no dining or shopping options around , the place is amazing, the rooms are small, but clean and renovated
Stayed 7 nights in Nov 2023
Response from B´s Hotel on Nov 28, 2023
Gracias por sus comentarios, la esperamos pronto.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice convenient place to stay on the north side of the city
Stayed 4 nights in Aug 2023
Response from B´s Hotel on Aug 31, 2023
Hola srita Diana, muchas gracias por su preferencia, le esperamos pronto, Saludos!

2/10 Terrible

Roberto Castaneda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
First of all, this is next to a university dorms, so we didn’t have access to the gym, very limited access to the pool or other’s amenities. Because this is for the residents only, what about the guests who paid??? I would not recommend this place nor I will stay here again not even for mistake. A lot of problems with the toilet in our room, elevator not working. Horrible experience at this place.
Stayed 10 nights in Apr 2023
Response from B´s Hotel on May 31, 2023
we are sorry for inconvenience during your stay. your comments are very omportant to us. we will wokr to continue improving.

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place is clean, well kept and the staff pleasant. The problem is they fail to mention in their hotel advertising that they are also dorms for a local university as well as rental apartment units. They spread themselves too thin and customer service for hotel guests suffers. One morning housekeeping forgot to leave towels. There is a Nespresso coffee machine in the room with two pods in the room on the day of check in. They fail to have a notice on the machine or mention at check in that the first two are complimentary and subsequent pods need to be purchased at 25 pesos($1.25US) each.
Stayed 4 nights in Dec 2021
Response from B´s Hotel on May 31, 2023
lamentamos mucho los inconvenientes. estamos trabajando para brindar mejor servicio.

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud. Messy. Not friendly.
Would not recommend this hotel. It’s a dorm room. Customer service is non-existent.
Stayed 1 night in Aug 2021
Response from B´s Hotel on May 31, 2023
We apologize for the inconvenience of your stay.We are working to improve the service.

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Great breakfast and service
Stayed 3 nights in Jul 2021
Response from B´s Hotel on May 31, 2023
Thanks for your preference. a pleasure to serve you

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B’s suites
The hotel was very clean and spacious. The food was really good and has good options. There are dorms for university students on the property, but the students are very respectful.
Stayed 3 nights in Jun 2021
Response from B´s Hotel on May 31, 2023
We apologize for the inconvenience of your stay.We are working to improve the service.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s on a university campus lots of noise and they didn’t specify when you book it it’s basically a university dorms the shower was terrible keep switching between hot and cold water during shower very low stream. Staff was nice bunch of kids in the pool at night with music
Stayed 2 nights in Jun 2021
Response from B´s Hotel on May 31, 2023
We apologize for the inconvenience of your stay.We are working to improve the service.

4/10 Poor

Ponce

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena ubicacion, moderno limpio excelente servicio muy comodo todo, seguro
Stayed 1 night in Nov 2020
Response from B´s Hotel on May 31, 2023
Gracias por su preferencia. le esperamos pronto.

6/10 Okay

D, NY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t told the other side of the property are college dorms. Causing security to be rude when walking towards vehicle.
Stayed 2 nights in Feb 2020
Response from B's suites on Mar 2, 2020
Thanks for your comments :)

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from B's suites on Mar 2, 2020
Gracias por su calificación. La esperamos pronto!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Property was quite far from Centro part of Merida but was easily accessible by Uber. The room was small but very clean, the staff didn't speak much if any English but then I don't speak any Spanish. Breakfast was repetitive and not much variety. The pool was very nice as were the grounds. There were a couple of malls nearby which were very nice. When we travel we like to see the surrounding area and attractions and spend a little less on accommodation, on this regard B'S Suites fit the bill.
Stayed 5 nights in Nov 2019
Response from B's suites Merida on Nov 22, 2019
We appreciate your comments. We always take pride in attending to our customers’ needs. Team B's suites Merida

10/10 Excellent

PS, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice property on the outside of central Merida. It is part of the university campus which i dont believe is in the description. Overall the facilities are great for the value.
Stayed 2 nights in Nov 2019
Response from B's Suites Merida on Nov 22, 2019
We appreciate your comments. We always take pride in attending to our customers’ needs. See you the next visit!! Team, B's Suites Merida

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels very secure it has a very nice gym and a pool with steps that are user friendly for all ages
Stayed 3 nights in Aug 2019
Response from B's suites on Sep 30, 2019
Thank you for your comment. It was a pleasure! :) Team B's Suites

10/10 Excellent

Alejandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención por parte del personal, el clima de la habitación tardó un poquito en enfriar pero se ahí en fuera todo genial
Stayed 1 night in May 2024
Response from B´s Hotel on May 21, 2024
Buenos días, agradecemos sus comentarios. esperamos tenerlos de vuelta.

8/10 Good

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo colocar como parte de la dirección un link de wase o google maps que muestre el lugar exacto ya que la dirección no da un punto exacto ya que la entrada principal no es visible
Stayed 1 night in Apr 2024
Response from B´s Hotel on Apr 24, 2024
¡Hola Logan! Agradecemos sus comentarios y lo tomaremos en cuenta para futuras reservaciones.

10/10 Excellent

KAREN DE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Es mi hotel favorito
Stayed 1 night in Apr 2024
Response from B´s Hotel on Apr 22, 2024
¡Hola Maria! Agradecemos sus comentarios y nos alegra saber que somos tu hotle favorito. Es un gusto recibirte en nuestro hotel. ¡Te esperamos pronto!

10/10 Excellent

Karla Cobá

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar!
Stayed 1 night in Mar 2024
Response from B´s Hotel on Mar 24, 2024
¡Hola Karla! Agradecemos sus comentarios, la esperamos de vuelta.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hffghfhgfh
Stayed 2 nights in Mar 2024
Response from B´s Hotel on Mar 24, 2024
¡Agradecemos sus comentarios!

4/10 Poor

thomas orellana

Liked: Cleanliness, staff & service
Excelentes habitación lanubicavion mal
Stayed 1 night in Mar 2024
Response from B´s Hotel on Mar 7, 2024
¡Agradecemos sus comentarios Sr. Thomas, esperamos tenerlo de regreso!

8/10 Good

KAREN DE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from B´s Hotel on Feb 28, 2024
¡Agradecemos sus comentarios, esto nos ayuda a mejorar su experiencia!

6/10 Okay

Anaid

Disliked: Room comfort
Imposible bañarse en esas regaderas, sale súper poquita agua. Te cobran un depósito que al final cancelan igualmente es incómodo, no te dejan salir del estacionamiento hasta que les avisan que ya pagaste, no puedes hacer uso de las instalaciones (alberca y gimnasio) si no pagas una tarifa mas alta.
Stayed 1 night in Feb 2024
Response from B´s Hotel on Feb 19, 2024
¡Hola Anaid! Agradecemos el comentario con respecto a las regaderas, trabajaremos en ello. El deposito de garantía son politicas directas del hotel, sin embargo este se cancela en el check out. La alberca y gimnasio no pertenecen al hotel por lo que nuestros huespedes no pueden acceder, actualmente ninguna de nuestras tarifas lo incluye y no se admiten cargos por uso de esta área.

10/10 Excellent

ABRAHAM ANTONIO TALANGO

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Jan 2024
Response from B´s Hotel on Jan 28, 2024
Muchas gracias por sus comentarios Sr. Abraham, ¡Lo esperamos nuevamente en nuestro hotel!

10/10 Excellent

Lucía

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, los cuartos limpios y cómodos, buena ubicación.
Stayed 1 night in Dec 2023
Response from B´s Hotel on Jan 28, 2024
Muchas gracias por sus comentarios Srita. Lucia, ¡La esperamos nuevamente en nuestro hotel!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, mal servicio.
Nos acusaron de robar una toalla cuando ni siquiera días anteriores te ponen el kit completo, la recepcionista no esta capacitada para solucionar problemas y no hay gerente o persona a cargo que pueda darle solución a un problema tan sencillo. Al final tuvimos que pagarla, cuando fue claro que el problema fue que el chico que hace el cuarto en ninguna día puso el juego completo. No recomiendo el hotel por su falta de capacitación.
Stayed 2 nights in Nov 2023
Response from B´s Hotel on Nov 28, 2023
Lamentamos su experiencia. Tomaremos en cuenta tu opinion y trabajaremos en ello.

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRAN OPCIÓN
GRAN LUGAR, CON TODO LO NECESARIO PARA PASAR UN PAR DE NOCHES, YA SEA DE NEGOCIO, VIAJE O FAMILIA. PRECIOS MUY ACCESIBLES Y EL COMPLEJO UNIVERSITARIO EN EL QUE SE UBICA, ESTÁ MARAVILLOSO.
Stayed 1 night in Nov 2023
Response from B´s Hotel on Nov 22, 2023
Hola Rodrigo. Agradecemos tus comentarios. Esperamos tenerte de vuelta pronto.

10/10 Excellent

Maria del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from B´s Hotel on Nov 8, 2023
Muchas gracias por su puntuación Sra. Maria del Carmen, la esperamos de vuelta pronto.

8/10 Good

Jose Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al tratarse, también, de una residencia para estudiantes el ruido por la noche puede ser molesto.
Stayed 2 nights in Oct 2023
Response from B´s Hotel on Nov 8, 2023
Muchas gracias por sus comentarios Sr. Jose, los tomaremos mucho en cuenta para mejorar nuestros servicios.

8/10 Good

MARIA ELENA

Stayed 5 nights in Sep 2023
Response from B´s Hotel on Nov 8, 2023
Muchas gracias por sus comentarios Sra. Maria Elena, la esperamos pronto.

6/10 Okay

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no funcionaba del todo bien, se reporto el primer dia y no se reparo para la segunda noche.
Stayed 2 nights in Sep 2023
Response from B´s Hotel on Sep 5, 2023
Buen día sra Aida, lamentamos mucho los inconvenientes que tuvo durante su estancia, seguiremos trabajando y reforzando todas las áreas de nuestro complejo para una mejor atención, Que tenga un excelente día, Saludos!

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
este lugar no es acto para un hospedaje de hotel ya que su función está totalmente adecuada para estudiantes como residencia universitaria, no lo recomiendo en absoluto. degradable.
Stayed 2 nights in Aug 2023
Response from B´s Hotel on Aug 31, 2023
Hola srita Sara, lamentamos mucho que su experiencia en nuestro complejo no haya sido de su agrado, pero agradecemos mucho su comentario para seguir mejorando y brindando un mejor servicio para nuestros huéspedes. Con mucho gusto le podemos brindar más información sobre nuestro complejo. Saludos!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta junto a la residencia de mi hijo!
Stayed 1 night in Aug 2023
Response from B´s Hotel on Aug 31, 2023
Hola sra Gabirela! Nos da mucho gusto y es un gran placer recibirlos. Saludos!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicada!
Stayed 1 night in Aug 2023
Response from B´s Hotel on Aug 31, 2023
Hola sra Gabriela!Muchas gracias por su preferencia, saludos!

6/10 Okay

RODOLFO URIEL

Liked: Cleanliness
Disliked: Room comfort
Cumplidor de paso
Muy básico el hotel demasiada pequeña la habitación, cuenta con todos los se vició está dentro de un area de mini cuartos departamentos para universitarios, por el precio está bien pero no para pasar ahí en unas vaciones o estancia larga
Stayed 1 night in Jul 2023
Response from B´s Hotel on Aug 8, 2023
Hola Rodolfo, lamentamos mucho los inconvenientes que pudieron haberle ocasionado, siempre estamos trabajando para tener un mejor servicio para nuestros huespedes, tomamos mucho sus comentarios para priorizar nuestros servicios.

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tenia el check in a las 3 y me entregarin a las 5pm eso fue lo unico
Stayed 1 night in Aug 2023
Response from B´s Hotel on Aug 8, 2023
Hola Gabriela, lamentamos mucho los inconvenientes que pudieron haberle ocasionado, siempre estamos trabajando para tener un mejor servicio para nuestros huespedes, tomamos mucho sus comentarios para priorizar nuestros servicios.

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento
Stayed 1 night in Aug 2023
Response from B´s Hotel on Aug 14, 2023
Buen día Katia, agradecemos sus buenos comentarios, le informamos que si contamos con estacionamiento en el hotel.

4/10 Poor

Elizabeth

Traveled with family
The parking is far from entrance, the place is a university campus not a hotel, the walls are like paper, the bathroom courtain is fabric which means all shower water gets out and gets messy, they ask for cash deposit which I never had before, breakfast is good and beds are comfy
Response from B´s Hotel on May 31, 2023
we are sorry for any inconvenience durian for you stay. Your coments is very important to us. we will work to continue improving.

8/10 Good

edgardo, campeche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien
Stayed 1 night in Apr 2023
Response from B´s Hotel on May 31, 2023
Gracias por preferencia. para nosotros es muy imoprtante seguir trabajando. para mejorar.

10/10 Excellent

Diego

Stayed 4 nights in Apr 2023
Response from B´s Hotel on Jun 2, 2023
¡Hola Diego! agardecemos tu preferencia :) nos motiva a trabajar mejor.

8/10 Good

Hector

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
solo si es engañoso que hay fotos de la alberca y del gym , que NO son de uso del hotel
Stayed 7 nights in Apr 2023
Response from B´s Hotel on May 31, 2023
¡buen día Hector! lamentamos mucho todos los inconveninetes en su eatancia. trabajaremos para mejorar.

10/10 Excellent

Soberanis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Apr 2023
Response from Recepción on Apr 10, 2023
Te agradecemos tu comentario Soberanis. Esperamos vuelvas pronto.

2/10 Terrible

Jose Roberto

Stayed 2 nights in Mar 2023
Response from Recepción on Apr 10, 2023
Hola José. Esperamos poder mejorar tu experiencia en próximas ocasiones.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quitaron el acceso a la alberca por lo que no hay, estacionamiento OK, noy hay comida cerca.
Stayed 2 nights in Mar 2023
Response from B´s Hotel on Mar 30, 2023
Hola José, muchas gracias por su comentario, estamos trabajando para mejorar. Lamento la mala experiencia que tuvo a cerca de las amenidades. Le comparto lo que incluye los servicios del hotel:Desayuno incluidoRestauranteEstacionamientoQue pases un excelente día!

4/10 Poor

Nadia Nayelhi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Todos son muy amables, pero las politicas cambian de un momento a otro a su conveniencia, lo reservamos con piscina y en el momento que la queriamos ocupar, ya habian cambiado sus clausulas y solo pueden hacer uso de esta los residentes universitarios del campus, los que estan hospedados en el hotel no .... no fueron para avisar sus cambios y nosotros poder cambiar de lugar de hospedaje, hay mucho ruido por las noches por lo mismo, muchos chicos en las amenidades del hotel ..
Stayed 4 nights in Mar 2023
Response from B´s Hotel on Mar 30, 2023
Hola Nadia, muchas gracias por tu comentario, estamos trabajando para mejorar. Lamentamos el inconveniente acerca de las amenidades. Te comparto los servicios que se incluyen en el hotel:Desayunos incluidosRestauranteEstacionamientoQue pases un excelente día, te esperamos pronto!

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2023
Response from Recepción on Apr 10, 2023
Hola Jorge. Agradecemos tu calificación. Esperamos tenerte de vuelta pronto.

10/10 Excellent

Fabrizio

Stayed 3 nights in Mar 2023
Response from Recepción on Apr 10, 2023
Hola Fabrizio. Agradecemos tu calificación. Con gusto te recibiremos en próximas ocasiones.

10/10 Excellent

Luis Ernesto

Stayed 4 nights in Feb 2023
Response from Recepción on Apr 10, 2023
Hola Luis. Agradecemos tu calificación. Esperamos tenerte de vuelta pronto.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño, está muy limpio y el personal es agradable, hay residencias universitarias enseguida como parte del complejo, me preocupaba el ruido pero no dieron ningun tipo de problema, la habitación es pequeña, lo único que no me encantó es que cuando sales de la habitación se apaga el aire, y como el cuarto no tiene ventanas, solo 3 o 4 de 10cm por 60cm que son selladas eso hace que se sienta mal ventilado al llegar
Stayed 1 night in Feb 2023
Response from B´s Hotel on Mar 8, 2023
¡Gracias por preferirnos Daniela! seguimos trabajando para mejorar.