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Our stay at Kakun was exceptional! Nicholas met us during check in and showed us our apt and welcomed us. The apt itself was super trendy and well furnished. It is in a great and safe area that is walkable to many great restaurants and sites! Only complaint is that the walls are quite thin and you can easily hear outside. Overall great and would stay again!
April
Stayed 3 nights in Feb 2024
Response from Kukun on Feb 26, 2024
We want to sincerely thank you for choosing our apartment. It was a true pleasure having you here. Wishing you a safe journey back, and we look forward to your next visit. Until then, take care!
8/10 Good
Jacqueline
Feb 14, 2024
Jacqueline
Stayed 4 nights in Feb 2024
Response from Kukun on Mar 25, 2024
We're pleased to hear that your stay was satisfactory, but we're also committed to going above and beyond to ensure that each visit is exceptional. If there's any aspect we can improve upon to earn a 5-star rating in the future, please don't hesitate to let us know. We're looking forward to welcoming you again and providing an even better experience. Thank you for your trust, and we hope to see you soon!
Excellent hotel, I would definitely stay again. They need to make smaller sized visitor passes however. I don't really want to carry around something the size of a CD case every time I leave the property.
Adam Tyler
Stayed 8 nights in Jan 2024
Response from Kukun on Jan 25, 2024
We appreciate your positive feedback about your stay, and we're glad to hear you enjoyed it overall. We apologize for any inconvenience.
This property has soooo many amenities. It is a beautiful building with wonderful staff. One thing to be aware of, the room itself can get hot or cold depending on weather and the bed is on the stiffer side. I am a designer and loved the space and was comfortable.
Lara
Stayed 8 nights in Nov 2023
Response from Kukun on Dec 6, 2023
We're thrilled to hear that you felt comfortable during your visit.
10/10 Excellent
Joyce
Nov 15, 2023
Liked: Cleanliness, room comfort
Me volvería a hospedar aquí
Estancia muy cómoda. El apartamento es amplio, moderno, limpio y céntrico. Tiene buena señal de wifi y un escritorio cómodo para trabajar.
Joyce
Stayed 2 nights in Nov 2023
Response from Kukun on Nov 16, 2023
Hola Joyce! Estamos muy felices de tenerte. Gracias por hacernos saber todos sus comentarios. Esperamos verlos pronto.
10/10 Excellent
Rosie
Nov 14, 2023
Liked: Cleanliness, room comfort
The apartment was extremely comfortable and clean. The toilet was not functioning properly when we arrived but the Kukun staff was attentive and responsive. They worked quickly to ensure the toilet was working when we can back to the apartment. The Kukun staff also were helpful when we had questions, or had any other need. The location was perfect! We felt safe walking around during the day and at night. There were many food locations to choose from and within walking distance. The staff at the building were also very friendly. Definitely recommend staying here!
Rosie
Stayed 4 nights in Nov 2023
Response from Kukun on Nov 15, 2023
Hola Rosie! We are very happy having you. Thank you for letting us know all your comments. Hope to hear from you soon.
10/10 Excellent
Joe A
Nov 13, 2023
Liked: Cleanliness, room comfort
Great Place in Mexico City
It was excellent to to free WIFI, Parking, and all of the amenities. Close to everything, historical sites, museums,
excellent cuisine, and entertainment. Will be back soon
Joe A
Stayed 3 nights in Nov 2023
Response from Kukun on Nov 15, 2023
Hola Joe! Nos da mucho gusto saber que logramos hacer de tu estadía lo mejor! Esperamos verte pronto por acá.
10/10 Excellent
Wesley
Oct 13, 2023
Liked: Cleanliness, room comfort
Exactly what I wanted, where I wanted
Great space in a great location. I'll certainly be back in the future.
Wesley
Stayed 3 nights in Sep 2023
Response from Kukun on Oct 14, 2023
Wesley, thank you so much! Sounds fantastic. Can't wait to hosting you back.
We enjoyed staying at Alure Kukun. The amenities are great and the staff incredibly helpful. The communication and check-in was a smooth process. We enjoyed the penthouse rooftop patio and the bed was comfortable. Looking for to staying here again.
Lauren Tabag
Stayed 4 nights in Oct 2023
Response from Kukun on Oct 8, 2023
Hola Lauren! It is amazing having you! Thank you so much for enjoy all your visit. Hope to hear from you soon.
10/10 Excellent
Abraham
Business traveler
May 30, 2023
Liked: Cleanliness, room comfort
Excellent location
Excellent spot to stay on Roma North! Super nice apartmen
Abraham
Stayed 3 nights in May 2023
Response from Kukun on May 31, 2023
Hey Abraham! We are very happy having you. Thank you for letting us know all your comments. Hope to hear from you soon.
The apartments best feature is it’s location! Really walkable to amazing cafes, restaurants and parks. The apartment is clean and has a nice balcony. Communication with Kukun was easy. The bed itself was not super comfortable, I could feel the springs. There are very annoying sounds from the fridge that go all night. If you are a light sleeper, I would bring ear plugs. Overall though, a great place and really nice to have the kitchen!
Rachel
Stayed 2 nights in Feb 2023
Response from Kukun on Feb 17, 2023
Rachel, thank you so much for letting us know all your feedback and your comments. We'll take a look to bring you the service you deserve. Hope to hear from you soon.
8/10 Good
Eudelia Damari
Feb 16, 2024
Eudelia Damari
Stayed 2 nights in Feb 2024
Response from Kukun on Mar 25, 2024
We're pleased to hear that your stay was satisfactory, but we're also committed to going above and beyond to ensure that each visit is exceptional. If there's any aspect we can improve upon to earn a 5-star rating in the future, please don't hesitate to let us know. We're looking forward to welcoming you again and providing an even better experience. Thank you for your trust, and we hope to see you soon!
Lamentamos cualquier inconveniente que hayas experimentado durante tu visita. Valoramos tu retroalimentación y la utilizaremos para abordar y corregir cualquier problema identificado.
8/10 Good
Verified traveler
Business traveler
Oct 6, 2023
Liked: Cleanliness, room comfort
Habitación limpia, cero ruido y excelente trato
Verified traveler
Stayed 1 night in Oct 2023
Response from Kukun on Oct 6, 2023
Muchas gracias por tu review.Te esperamos pronto!
10/10 Excellent
Carlos Eugenio
Oct 1, 2023
Carlos Eugenio
Stayed 1 night in Sep 2023
Response from Kukun on Oct 3, 2023
Carlos, nos da mucho gusto saber que logramos hacer de tu estadía lo mejor! Esperamos verte pronto por acá.
Propiedad muy comoda y segura, accesible a pie. todos los servicios dentro de la propiedad
eugenio
Stayed 1 night in Sep 2023
Response from Kukun on Sep 30, 2023
Eugenio, muchas gracias por disfrutar de tu alojamiento y de tu visita a la CDMX. Nos vemos pronto!
6/10 Okay
Agustin, San Pedro Garza Garica
Traveled with family
Sep 21, 2023
Disliked: Cleanliness
La habitación no estaba limpia. Todas las áreas estaban llenas de polvo. En el baño tenían un trapo sucio en una cubeta que olía a humedad y apestaba toda la habitación. La terraza estaba en malas condiciones, por el viento la sombrilla, la mesa y las sillas se han roto y de han dejado en ese estado.
Agustin
Response from Kukun on Sep 22, 2023
Muchas gracias por tu comentario, Agustin!Nos ayudará a seguir mejorando.
8/10 Good
Nayibe
Sep 20, 2023
Liked: Cleanliness
Para estadías cortas está bien, el departamento es demasiado caliente y no cuenta con aire acondicionado y el único ventilador qué hay se queda corto, la cama es muy cómoda pero pequeña para dos, el lugar es súper central y puedes caminar a los puntos más turísticos.
Nayibe
Stayed 3 nights in Sep 2023
Response from Kukun on Sep 21, 2023
Hola Nayibe! Agradecemos mucho que nos hagas llegar tus comentarios y recomendaciones. Trabajaremos en ello para seguir mejorando. Esperamos pronto saber de ti.
la habitación es super bonita y tiene atención en los detalles.
Lo que no es muy agradable es que el edificio en si no es muy guest friendly, el portero mal encarado y la persona qiue nos atendió de la empresa no nos gustó el servicio, aparte hay que esperar a que vengan a recibirnos... se sintió mas como un depa que te hacen el favor de prestar.
pablo
Response from Kukun on May 4, 2023
Hola Pablo! Muchas gracias por compartirnos tus comentarios. Lamentamos mucho que los requisitos de la administración del condominio sean tan exigentes. Es por ello que citamos todos esos puntos en la información que te compartimos antes del check in para poder hacer de tu experiencia, la mejor. Esperamos verte pronto.