Standard Studio | Living area | 42-inch LED TV with cable channels, TV, heated floors

Reviews of Alure by Kukun

3.5 out of 5
Alure by Kukun
179 Sinaloa, Mexico City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Eliot

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kukun on Apr 6, 2024
We love to hear you enjoyed your stay!

10/10 Excellent

April

Traveled with partner
Liked: Amenities, property conditions & facilities
Our stay at Kakun was exceptional! Nicholas met us during check in and showed us our apt and welcomed us. The apt itself was super trendy and well furnished. It is in a great and safe area that is walkable to many great restaurants and sites! Only complaint is that the walls are quite thin and you can easily hear outside. Overall great and would stay again!
Stayed 3 nights in Feb 2024
Response from Kukun on Feb 26, 2024
We want to sincerely thank you for choosing our apartment. It was a true pleasure having you here. Wishing you a safe journey back, and we look forward to your next visit. Until then, take care!

8/10 Good

Jacqueline

Stayed 4 nights in Feb 2024
Response from Kukun on Mar 25, 2024
We're pleased to hear that your stay was satisfactory, but we're also committed to going above and beyond to ensure that each visit is exceptional. If there's any aspect we can improve upon to earn a 5-star rating in the future, please don't hesitate to let us know. We're looking forward to welcoming you again and providing an even better experience. Thank you for your trust, and we hope to see you soon!

10/10 Excellent

Adam Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, I would definitely stay again. They need to make smaller sized visitor passes however. I don't really want to carry around something the size of a CD case every time I leave the property.
Stayed 8 nights in Jan 2024
Response from Kukun on Jan 25, 2024
We appreciate your positive feedback about your stay, and we're glad to hear you enjoyed it overall. We apologize for any inconvenience.

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property has soooo many amenities. It is a beautiful building with wonderful staff. One thing to be aware of, the room itself can get hot or cold depending on weather and the bed is on the stiffer side. I am a designer and loved the space and was comfortable.
Stayed 8 nights in Nov 2023
Response from Kukun on Dec 6, 2023
We're thrilled to hear that you felt comfortable during your visit.

10/10 Excellent

Joyce

Liked: Cleanliness, room comfort
Me volvería a hospedar aquí
Estancia muy cómoda. El apartamento es amplio, moderno, limpio y céntrico. Tiene buena señal de wifi y un escritorio cómodo para trabajar.
Stayed 2 nights in Nov 2023
Response from Kukun on Nov 16, 2023
Hola Joyce! Estamos muy felices de tenerte. Gracias por hacernos saber todos sus comentarios. Esperamos verlos pronto.

10/10 Excellent

Rosie

Liked: Cleanliness, room comfort
The apartment was extremely comfortable and clean. The toilet was not functioning properly when we arrived but the Kukun staff was attentive and responsive. They worked quickly to ensure the toilet was working when we can back to the apartment. The Kukun staff also were helpful when we had questions, or had any other need. The location was perfect! We felt safe walking around during the day and at night. There were many food locations to choose from and within walking distance. The staff at the building were also very friendly. Definitely recommend staying here!
Stayed 4 nights in Nov 2023
Response from Kukun on Nov 15, 2023
Hola Rosie! We are very happy having you. Thank you for letting us know all your comments. Hope to hear from you soon.

10/10 Excellent

Joe A

Liked: Cleanliness, room comfort
Great Place in Mexico City
It was excellent to to free WIFI, Parking, and all of the amenities. Close to everything, historical sites, museums, excellent cuisine, and entertainment. Will be back soon
Stayed 3 nights in Nov 2023
Response from Kukun on Nov 15, 2023
Hola Joe! Nos da mucho gusto saber que logramos hacer de tu estadía lo mejor! Esperamos verte pronto por acá.

10/10 Excellent

Wesley

Liked: Cleanliness, room comfort
Exactly what I wanted, where I wanted
Great space in a great location. I'll certainly be back in the future.
Stayed 3 nights in Sep 2023
Response from Kukun on Oct 14, 2023
Wesley, thank you so much! Sounds fantastic. Can't wait to hosting you back.

10/10 Excellent

Lauren Tabag

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at Alure Kukun. The amenities are great and the staff incredibly helpful. The communication and check-in was a smooth process. We enjoyed the penthouse rooftop patio and the bed was comfortable. Looking for to staying here again.
Stayed 4 nights in Oct 2023
Response from Kukun on Oct 8, 2023
Hola Lauren! It is amazing having you! Thank you so much for enjoy all your visit. Hope to hear from you soon.

10/10 Excellent

Abraham

Business traveler
Liked: Cleanliness, room comfort
Excellent location
Excellent spot to stay on Roma North! Super nice apartmen
Stayed 3 nights in May 2023
Response from Kukun on May 31, 2023
Hey Abraham! We are very happy having you. Thank you for letting us know all your comments. Hope to hear from you soon.

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay
Response from Kukun on Mar 4, 2023
Hey Naomi! Thank you so much for shoosing us! Hope to hear from you soon.

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
The apartments best feature is it’s location! Really walkable to amazing cafes, restaurants and parks. The apartment is clean and has a nice balcony. Communication with Kukun was easy. The bed itself was not super comfortable, I could feel the springs. There are very annoying sounds from the fridge that go all night. If you are a light sleeper, I would bring ear plugs. Overall though, a great place and really nice to have the kitchen!
Stayed 2 nights in Feb 2023
Response from Kukun on Feb 17, 2023
Rachel, thank you so much for letting us know all your feedback and your comments. We'll take a look to bring you the service you deserve. Hope to hear from you soon.

8/10 Good

Eudelia Damari

Stayed 2 nights in Feb 2024
Response from Kukun on Mar 25, 2024
We're pleased to hear that your stay was satisfactory, but we're also committed to going above and beyond to ensure that each visit is exceptional. If there's any aspect we can improve upon to earn a 5-star rating in the future, please don't hesitate to let us know. We're looking forward to welcoming you again and providing an even better experience. Thank you for your trust, and we hope to see you soon!

6/10 Okay

Vianney

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Fijarse en detalles de limpieza.
Stayed 1 night in Nov 2023
Response from Kukun on Dec 6, 2023
Lamentamos cualquier inconveniente que hayas experimentado durante tu visita. Valoramos tu retroalimentación y la utilizaremos para abordar y corregir cualquier problema identificado.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Habitación limpia, cero ruido y excelente trato
Stayed 1 night in Oct 2023
Response from Kukun on Oct 6, 2023
Muchas gracias por tu review.Te esperamos pronto!

10/10 Excellent

Carlos Eugenio

Stayed 1 night in Sep 2023
Response from Kukun on Oct 3, 2023
Carlos, nos da mucho gusto saber que logramos hacer de tu estadía lo mejor! Esperamos verte pronto por acá.

10/10 Excellent

eugenio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Propiedad muy comoda y segura, accesible a pie. todos los servicios dentro de la propiedad
Stayed 1 night in Sep 2023
Response from Kukun on Sep 30, 2023
Eugenio, muchas gracias por disfrutar de tu alojamiento y de tu visita a la CDMX. Nos vemos pronto!

6/10 Okay

Agustin, San Pedro Garza Garica

Traveled with family
Disliked: Cleanliness
La habitación no estaba limpia. Todas las áreas estaban llenas de polvo. En el baño tenían un trapo sucio en una cubeta que olía a humedad y apestaba toda la habitación. La terraza estaba en malas condiciones, por el viento la sombrilla, la mesa y las sillas se han roto y de han dejado en ese estado.
Response from Kukun on Sep 22, 2023
Muchas gracias por tu comentario, Agustin!Nos ayudará a seguir mejorando.

8/10 Good

Nayibe

Liked: Cleanliness
Para estadías cortas está bien, el departamento es demasiado caliente y no cuenta con aire acondicionado y el único ventilador qué hay se queda corto, la cama es muy cómoda pero pequeña para dos, el lugar es súper central y puedes caminar a los puntos más turísticos.
Stayed 3 nights in Sep 2023
Response from Kukun on Sep 21, 2023
Hola Nayibe! Agradecemos mucho que nos hagas llegar tus comentarios y recomendaciones. Trabajaremos en ello para seguir mejorando. Esperamos pronto saber de ti.

8/10 Good

MAURICIO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Kukun on May 30, 2023
Mauricio, muchas gracias por tu review. Te esperamos.

8/10 Good

pablo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
la habitación es super bonita y tiene atención en los detalles. Lo que no es muy agradable es que el edificio en si no es muy guest friendly, el portero mal encarado y la persona qiue nos atendió de la empresa no nos gustó el servicio, aparte hay que esperar a que vengan a recibirnos... se sintió mas como un depa que te hacen el favor de prestar.
Response from Kukun on May 4, 2023
Hola Pablo! Muchas gracias por compartirnos tus comentarios. Lamentamos mucho que los requisitos de la administración del condominio sean tan exigentes. Es por ello que citamos todos esos puntos en la información que te compartimos antes del check in para poder hacer de tu experiencia, la mejor. Esperamos verte pronto.