Ratings based on 510 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Austin, TX
Great VacationPosted Jun 30, 2015
Traveled with two kids 5 &10. Room was small, but comfortable, ocean view, and quiet. Pool and beach was never crowded. Staff was always on top of your needs and very friendly. Not a party scene so it was a great home base for our travels with family to Miami and day trip to Key West.
for Everyoneby A verified traveler from FL
Like the moviesPosted Jun 30, 2015
It was fantastic. Everything was perfect. I enjoyed the view, the room, the breakfast and the attention. Highly recommended!
for Everyoneby A verified traveler
Nice hotel beautiful viewsPosted Jun 22, 2015
We loved everything about this hotel fromt the room to the pool the beach the staff overall great hotel
by A verified traveler from Houston, Tx.
Never againPosted May 9, 2015
I had to change rooms twice because the balcony doors would not lock, you can easy step over the rail onto the next balcony so I didn't feel safe and one of the rooms front door wouldn't lock. I was given a suite for my troubles however, that balcony door wouldn't lock either but because it was made in a way that no one could reach it I was ok with it. The next day I found my credit card had been charged $150 for mini bar items that I did not take or use. I was told it was from one of the rooms I originally had, I was so upset behind the accusation that I had to get a manager involved, he took care of the charges, but I'm left wondering who really took the items from the mini bar. When it was time to checkout my bill was so screwed I still don't know if I was charged correctly. My stay was horrible and I will never go back there.
for Everyoneby A verified traveler from Ottawa ON
Excellent locationPosted Apr 26, 2015
Bathroom and kitchen area not clean, bathroom floor was sticky, kitchen had a cooktop but no pots/pans of any kind - only bare minimum of glasses mugs plates etc., minimal cutlery, no dish soap or kitchen cloths. Fridge was very clean inside. Rooms were very expensive. Plus there was a $25/day resort fee which included breakfast (which was coffee and a very small muffin) and towels to use at the beach. Also $25/day to park a vehicle. Pool area was very worn. Staff was wonderful, everyone friendly and helpful.
for Business Travelersby A verified traveler from Cape Cod, MA
Great Beachfront stayPosted Apr 17, 2015
Pros: Comfortable beds, beautiful location on the beach, well equipped with all amenities. Accommodated a late check out with a smile.
Cons: Charging stations would be nice, not many outlets in the room so not too tech friendly for 2 travelers with cell phones and tablets.
Travel for work and beach combo, this hotel had all the amenities we needed and very nice staff. Front desk was helpful and efficient, all staff were friendly (especially Sanford, appropriately titled Happiness Director). Restaurant was wonderful, and chef in particular offered extra appetizers while there was a delay in the entree order. Very attentive people who strive for excellence and it was obvious that customer service is a priority.
by A verified traveler
Baño muy incomodoPosted Apr 12, 2015
Pros: La vista a la playa desde la habitación.
Cons: El desayuno. El uso de los ascensores. Mas equipado el baño, sobre todo en la regadera
Location: El lugar tiene buena ubicación y cerca de los diferentes centros comerciales.
En el baño no existe ningún mueble para colocar artículos. Muy pocos conectores Para computadoras. La televisión no funciono nunca. El uso de los elevadores Muy complicado. Demasiado caro el uso de los valets parking. El hotel en general Muy caro para lo que ofrece. El desayuno se ofrece al hacer la reserva y durante La estancia demasiado insuficiente.
for Everyoneby A verified traveler
Impeccable service oceansidePosted Apr 11, 2015
Really nice boutique hotel. Service was exemplary. Beach and pool are great!
for Couplesby daniel oscar from Argentina
MiamiPosted Apr 2, 2015 on Hotels
Hubo avión muy buena , habitaciones pequeńas , hay olor en algunos pisos . Precio calidad regular .
for Couplesby A verified traveler from New York , N.Y
Outstanding Location , Views , StaffPosted Apr 1, 2015
Pros: The staff , location ,views
Cons: Attention to details to be sure a room is in excellent order prior to guess arrival .
Location: Located near everything !
The hotel staff goes above and beyond to make your stay enjoyable . We up graded at check in for a very good rate . Our suite provided for a spectacular view of the ocean . There were some repairs needed to the room ; however they were fixed quickly . The restaurant at the hotel is excellent . One of the managers Christopher , took very good care of all the details for an outstanding stay .