Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2014
Breakfast service and food was terrible. Do not recommend eating there in the morning. Drinks are ok and appetizers are really good, small for the price, but great taste! Is not the best hotel, but it was good for the money though.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
We are sorry to see from your rating that you did not get to experience our Hotel and amenities. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. We hope you will consider a return so that we can guide you through the Sole experience.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
We are sorry to that you did not get to experience our Hotel and amenities. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. We hope you will consider a return so that we can guide you through the Sole experience. You are welcome to contact us directly to discuss further. I will share your comments to all Department Managers.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
Thank you for your comments. Please know that we have enhanced our Hotel and amenities. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. The Town of Sunny Isles is a walk-able town and close to Malls and authentic Miami cuisines. Our concierges are here to assist our guest with Tours, Shopping Transportation and Tickets to sporting events and to personalize our guests experience and guide them through the Sole experience. I have shared your comment to all department managers.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
Thank you for your rating. Please know that we have enhanced our Hotel and amenities since your last stay. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. Our guest have access to our Gym, Sauna and our Private Beach/Pool Club where you can choose to lay by the pool in one of our Cabanas or on our Beach Loungers where we serve, drinks, food and offer Beachside activities. We hope you will consider a return so that we can guide you through the Sole experience.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
We are sorry to read of challenges. Please know that we have enhanced our Hotel and amenities since your last stay. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. Our guest have access to our Gym, Sauna and our Private Beach/Pool Club where you can choose to lay by the pool in one of our Cabanas or on our Beach Loungers where we serve, drinks, food and offer Beachside activities. We hope you will consider a return so that we can guide you through the Sole experience.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
Thank you for your comments. Please know that we have enhanced our Hotel and amenities and Restaurant. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. The Town of Sunny Isles is a walk-able town and close to Malls and authentic Miami cuisines. Our concierges are here to assist our guest with Tours, Shopping Transportation and Tickets to sporting events and to personalize our guests experience and guide them through the Sole experience.
3 out of 5
by A verified travelerfrom NEW YORK

THE ROOM

Posted Oct 21, 2014
Pros: THE LOCATION WAS NICE TOO EXPENSIVE AND SERVICE NOT GOOD
Cons: TRY TO HIRE PEOPLE THAT DONT TRY TO OVERCHARGE A CLIENT
THE ROOM TOO SMALL AND SHOWER NO PRESSURE SHOWER CURTAIN TORN OFF THE ROD SERVICE AT DESK TO SLOW AND TRYING TO OVER CHARGE ME
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
We are sorry to see that did not get to experience Sole. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. We hope you will consider a return so that we can guide you through the Sole experience.
Comment from Hotel Management
Nov 10, 2014 by Sanford GRD, Hotel Management
Thank you for your comments. Our Hotel sits on a private Beach with direct access to the Atlantic Ocean where you can dine, surf, dine and enjoy the magnificent view. Since your last visit. we have upgraded services and amenities have a talented customer service team. We hope you will consider a return so that we can guide you through the Sole experience. I will certainly forward you comments to our team Leads.
Comment from Hotel Management
Nov 9, 2014 by Sanford GRD, Hotel Management
We are happy to read that you enjoyed your stay with us. Our Hotel is designed in a contemporary feel with clean modern room designs which accentuate the beautiful views of the City of Sunny Isles and the Atlantic Ocean. Our Hotel sits on a Private Beach centrally located on Sunny Isles, known as America Riviera. We have on property dining, and offer safe on property Valet parking for our guests’ convenience. Your Feedback is important to us and will pass to our department Heads and Expedia.
Comment from Hotel Management
Nov 9, 2014 by Sanford GRD, Hotel Management
We are sorry to hear of your challenges during you stay. We certainly do everything to ensure our Guest experience meet their expectations. I have noted you comments and shared them with each of our departments and well and our Expedia Partners.
5 out of 5
Recommended
for Families
by Ana Perezfrom Miami

Best place to enjoy a vacation with the family

Posted Aug 19, 2014 on Hotels.com
Superb atmosphere and friendly staff, :-)
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
Sole strives for a personalized experience for our guests, whether it’s, providing site-seeing tours, area attractions, personal shopping experiences, or just being able to lounge at our private Pool or Beach. We like to ensure that your visit with us is tailored to what you wish. We are happy that we succeeded - Thank you your kind compliments and praise of our staff. We look forward to your next visit. -
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
I am elated to see that your stay with us met all of your expectations and that enjoyed your upgrade. Sole Hotel is a Boutique where we engage and embrace each guest on personal level where our staff is readily available to assist with our guest needs and our Concierges can make magic happen, should you wish to see a show, take a tour or need transportation. I look forward to greeting you again when your travels return you to your “Home away from Home
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sunny isles florida

Great stay!!

Posted Aug 19, 2014
I had an amazing time staying at the hotel. Everyone there was extremely helpful and nice!! The rooms were a little small but were still equipped with everything we needed. I will definitely be coming back again next year!! The restarante is delicious and the beach access is perfect!! Only complaint I would have is that the air conditioning in our room was not at great as we would have liked. Blew cool air instead of cold so room was quite hot at times but I'm unsure if it was just a glitch in our room. Otherwise we had an amazing experience at sole on the beach and would definitely recommend everyone stay with them!!
Comment from Hotel Management
Aug 27, 2014 by Sanford GRD, Hotel Management
I am happy to know that your stay with us met your expectations and that each of the members of the Sole Team were part of your satisfaction. Sole’s boutique style and environment allows our guest to experience a personal experience that offers, Style, Culture and of course, the personalization and attention to every detail. I personally thank you for your compliments and will share with the entire Team. We all look forward to greeting you again soon
3 out of 5
Recommended
for Business Travelers
by JN

Sole of the Ocean

Posted Aug 13, 2014 on Hotels.com
The room was small but comfortable, it was righton the beach. Had a partial view of the ocean. The air conditioner could not keep the room cool enough which in FL in August doesn't work.
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
I am delighted to know that your stay @ Sole was everything you expected. Sole is located near area shopping, dining and has the best private beach on Sunny Isle where you can dine, drink and lay by the Pool or on the Beach. Should you feel adventurous we have Paddle Board and Beach Cruiser Bicycles for our Guests. I will be sure to share your sentiments to the proper departments, It was a delight to host you and we look forward to hosting you on your next visit to Sunny Isles Beach!
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
I am elated to see that your stay with us met all of your expectations. Sole Hotel is a Boutique where we engage and embrace each guest on personal level where our staff is readily available to assist with our guest needs and our Concierges can make magic happen, should you wish to see a show, take a tour or need transportation. August is a warm month, but we are grateful to have the Ocean Breezes to assist We take pride in our hotel and are always keeping it up-to-date esthetically and functionally. I look forward to greeting you again when your travels return you to your “Home away from Home".
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great Service

Posted Jun 24, 2014 on Hotels.com
Rooms are very small, but comfortable. After a problem with our bathroom flooding due to a clogged drain in the shower, they immediately remedied the problem and transferred us to a very nice and spacious suite. The service was fantastic and the staff was very friendly and informative.
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
We are so sorry to hear of your challenge which we assisted immediately and are happy that you enjoyed our solution. Sole Hotel is a Boutique where we engage and embrace each guest on personal level where our staff is readily available to assist with our guest needs and our Concierges can make magic happen, should you wish to see a show, take a tour or need transportation. Our Ocean Breezes are soothing and comforting to take a nap too while laying in a cabana by the pool or on the Beach. We take pride in our hotel and are always keeping it up-to-date esthetically and functionally. I am thrilled to see that your stay with us met all of your expectations and look forward to greeting you again when your travels return you to your “Home away from Home".
2 out of 5
by frequenttravlerfrom NewYork,NY

Nice hotel with side view of building & beach.

Posted Jun 9, 2014
My fiancé and I stayed at this hotel after our 7-day cruise. We decided to stay in Miami for one night before heading back to New York. The hotel expenses were expensive. The hotel,valet parking $25, room depoist $50 and resort $15 charge was a bit much. The exterior of the building was nice. However the inside of the hotel is in desperate need of complete upgrade and renovations. The guests doors should have a button that automatically opens the doors for guest. The room wasn't clean and the balcony didn't have tables and chairs set up. The bed kept making noises. The lights in the rooms weren't connected correctly. The staff was extremely courteous. The stay was good for one night.
Comment from Hotel Management
Aug 29, 2014 by Sanford GRD, Hotel Management
As a Boutique Hotel, we value personalized service from the moment you arrive at our front door and am glad to read that our staff made a memorable impression. I am thrilled to hear that your Cruise and stay with us was enjoyable. We maintain our Hotel on a daily basis and our Resort Fee offers access to several amenities for our guest from the Private Beach and Pool areas, Sauna, Fitness Center and WiFi service trough out the property. Our Valet Fees, offer 24hr access to your vehicle in a safe and secure on property garage. Our rooms are designed in a clean and modern tones and textures. I am sure that if you chose to stay with us longer than one night you would have been able to experience the full benefits of our amenities.
4 out of 5
Recommended
for Everyone
by femalefrom ct

very good

Posted Jun 9, 2014
Pros: friendly, boutique, not full of loud people
Cons: room electrical outlets
Location: south beach
excellent experience, boutique hotel, friendly staff, nice music by pool and bar , comfortable feeling , not full of loud noisy people but yet hotel is festive
Comment from Hotel Management
Aug 29, 2014 by Sanford GRD, Hotel Management
As a Boutique Hotel, we value personalized service from the moment you arrive at our front door and am glad to read that our staff made a memorable impression. I am happy to see that you enjoyed all of our amenities. Our Hotel is lively with Guests from all over the world, on holiday with friends, Family or her for a celebratory Event. Thank you for your comments and rating.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted May 21, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by Sanford GRD, Hotel Management
Thank you for your 5 Star Rating. It mean a lot to Sole that we made an impression on you and your travel partners. We look forward to seeing you again soon.
4 out of 5
Recommended
for Families
by A verified traveler

a good vacation !

Posted May 20, 2014
Pros: view/beach staff/
Cons: transparency
Location: beach/shopping/dining all at your fingertips
attentive staff; great location..good amenities; need to disclose parking and resort fees before booking; bottled water policy is silly..one bottle per guest first night only! beach is beautiful..concierge /front staff want to please..restaurant /bar excellent.. close to ft.lauderdale airport...rooms are soundproofed..big party..not a sound was heard !
Comment from Hotel Management
Aug 28, 2014 by Sanford GRD, Hotel Management
Our aim as a Boutique Hotel is to guide our guest through the Sole experience. Our Concierges are here to assist guests with area information of what to do and what to see, thru Tours, Transportation and Tickets to sporting events. Our Hotel is close to the Shopping Centers of Aventura and Bal Harbour. Our Private Beach Club, serves Beach Bites and Beverages daily. Thank you for taking the time to review our Boutique Hotel. I will certainly pas your kind words onto those mentioned and to all.