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“the room is so big and nice”

“I hope the elevator service can be improved, each elevator ride requires a wait of about ten to twenty minutes.”

“Muy bueno lo recomiendo”

“They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. ”

“Good ”

“This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!”

“One thing I didn't know that we wished was more apparent and yes it is partly my fault was a shuttle for lack of a better term to the beach. I think that needs to be better advertised as a service for customers.”

“早餐食材很新鲜，两个游泳池能满足小朋友和大朋友的所有需求，总体感觉很棒。”

“Property was fine room was adequate. TV was small and could have had a kitchette in the space...especially since there was no complementary breakfast? For our accommodation, the price could have been lower.”

“We found bed bugs and I want a refund very dissapointed. Did not have all amenities that were shown on Expedia”

“Beautiful stay at the Hyatt House. The room was very clean. The bar was very nice and service was great. The pool was clean and well maintained. Overall, fantastic experience! Not too far from the beach either which was a plus! Highly recommend this hotel.”

“A mis hijos le encantó la estancia en este lugar, el parque de agua divertido para los niños, la actividad al medio día con la participación de los niños, definitivamente regresaremos en octubre.”

“Very good service and location”

“This was our first stay in Luau II. This unit had a broken cabinet door and when the hot water was being used the plumbing has a squeal. It was a hotel room setup. The bed was very comfortable. The AC worked well. The view was obscured by the trees but we go to Sandestin for the beach and Luau is a quick walk across to the beach access!”