Ratings based on 1,843 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Really Good City Centre Hotel

Posted Mar 1, 2015
Pros: There is a strong emphasis on customer service from the hotel manager through the reception staff to the chambermaid. It is entirely smoke free.
Location: As above, there is easy access to transport. There are also restaurants in the same street as the hotel as well as two supermarkets five minutes away.
This is a conveniently located hotel in the centre of Milan. The main railway station and the bus stops for the airports are some 200 yards away and there is an entrance to the metro system fifty yards away at the end of the street. It is comfortable rather than luxurious but represents good value for money in the heart of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff! Very close to the train station.

Posted Feb 12, 2015
Very convenient to the train station in a very nice neighborhood.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

great location and nice staff

Posted Feb 12, 2015
My room was quiet, staff was warm and nice, and the location worked well for an arrival at Milano central station, and the departure next morning to MXP airport. price from Expedia was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

快適でした

Posted Feb 11, 2015
Pros: 立地の良さ
立地が良くスタッフも親切でした。朝ごはんの品数の多さに満足しました。また泊まりたいです。 部屋も快適でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom queens, NY

Good location close to train station

Posted Feb 3, 2015
5 minutes walk a way from train station. Subway is around Conner. Nice and clean room. Breakfast is very good. TV is small and only have one English news channel .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 부산

직원들이 정말 친절하고 감동을주는 서비스를 함

Posted Jan 27, 2015
마지막 날이 생일이었는데, 직원분들이 조식할때 깜짝 생일축하를 해주셔서 너무 감동이었음. 그외에도 모든 직원분들이 미소를 지으면서 응대해주셔서 부담감이 없었음.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

駅に近く便利

Posted Jan 26, 2015
今回の部屋は改装されていて、モダンな感じで清潔な印象を受けた。 ミニ冷蔵庫に入っているソフトドリンクはホテルとして無料サービスなのでとてもうれしい。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom turkey, istanbul

Excellent place

Posted Jan 21, 2015
The position of The hotel is excellent. Form The AirPort you reach The citycenter with the busses . It is only 4-5 minutes to Hotel Berna by walking. Hotel is clean and The most important is nesr The metro. Non smoking hotel so its A Food thing for all of us. Hotel stuff can easily talk english and helpfull to us. I recomend this hotel if you do not look Big rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good location and great staff

Posted Jan 14, 2015
Location: Close to the metro and four stops to Duomo and other attractions
We were upgraded on arrival and told we were in their hotel located across the road from main hotel. I was concerned but very happy with room and facilities and security. The lifts in main hotel were small (we had friends staying there), although our hotel site had one large and one small lift. This wasn't a problem for us. All of the staff were lovely and were keen to ensure we enjoyed our stay and had all we needed at all times. Buffet breakfast had lots of choice. I would recommend this hotel to friends and family.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Very clean, well secured, close to station

Posted Jan 11, 2015
Pros: Convenience
Cons: Shower drain! Nothing else.
Location: The hotel's chief draw with respect to location is its proximity to the train station. We did have a lovely dinner at the nearby Osteria di Treno.
We booked this hotel solely for the purpose of catching early flights out of Milan. When we arrived, we were told we had been upgraded to a "full size" room, so I don't know what a regular size room would be like. Our room had a queen bed, and there was about 20 sq. ft. of additional floor space. The room was spotless, and the only negative I can report is that the shower didn't drain well. The bed was quite comfortable, there was no noise, water pressure and temperature were great. The hotel staff weren't effusive, but they were professional and efficient, and pleasant enough.