Ratings based on 1,890 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great staff and clean, new hotel

Posted Apr 24, 2015
Pros: Cleanliness, staff, location.
Location: 2 blocks from metro station and 5 minute walk to the main train station in Milan.
The hotel is clean and upgraded (we stayed in a newer part of the hotel). The bathroom is a little small, as is the room, but that's what you'd expect in Europe. However, the room and bed are very comfortable, the location is great, and staff is wonderful, so I would gladly stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Good!

Posted Apr 16, 2015
The location is good and staff is very nice and friendly, their attitude make you feel hotel as your home. Breakfast buffet has a lot of choices! And I saw the staff gave Easter's Gift to children ^^
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Fantastic stay!

Posted Apr 13, 2015
I was blown away by how nice the staff is! Before I got there I got an email asking what refreshments I would like in my room, what kind of pillows I liked, etc. The breakfast was more than I expected and when I left my pjs in the room, I got an email letting me know. Amazing service, clean room, and water and cookies at checkout. I would stay here again and recommend it to everyone!
4 out of 5
Recommended
for Families
by A verified travelerfrom singapore

조식이 훌륭하고 친절했던 호텔

Posted Apr 12, 2015
Pros: 조식이 정말 훌륭했고, 직원들이 매우 친절한 편이었습니다.
Cons: 샤워실 배수가 잘 되지 않는 듯했습니다.
Location: 밀라노 첸트랄레 역이 5분 거리입니다. 근교 도시로 이동하기도 편하고 두오모 등 관광지 가기에도 좋습니다. 중소형 슈퍼도 바로 근처에 있습니다. 정말 맛있는 아이스크림 집도 가까이 있어요.
전반적으로 낡은 느낌이고, 역 바로 앞에 있지는 않지만, 역에서 굉장히 가깝고 호텔 주변은 정말 조용합니다. 가까이에 슈퍼도 있어서 그것도 편리했어요. 조식이 부페 스타일로 나오는데 정말 푸짐합니다. 호텔에서 무료로 주는 음료수 쿠폰으로 세미 부페를 한 번 즐길 수 있는데 저녁을 대신할 수 있을만큼 만족스러웠습니다. 직원들도 친절한 편이지만, 우리 가족이 갔을 때는 무료 생수를 주지 않더군요. 체크 아웃할 때 다른 서양인 고객에게 주는 걸 보고 좀 갸우뚱했습니다. 첫날 체크인 할 때 직원이 저와 남편, 아들을 손가락으로 가리키며 같은 일행이냐고 물었을 때 약간 불쾌했습니다. 그리고 샤워실 물이 잘 빠지지 않아 수리를 요청했는데, 시원스럽게 해결되지 않았던 것 같아요. 하지만, 이런 건 아주 사소한 불만입니다. 전반적으로 매우 만족스러웠습니다.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Super clean and close to train

Posted Apr 11, 2015
My flight out of Milan was at 10:25a.m. and there wasn't a train leaving early enough from Florence to Malpensa airport so I needed a room for only one night near Milano Centrale. This hotel was perfect for what I needed. As soon as I walked into the lobby I was greeted in a most friendly manner. My room was for a single traveler so it was quite small but big enough for one person. The bathroom was very clean which is a must for me and the breakfast buffet was outstanding. Plus it was only a quick five minute walk to Milano Centrale to catch the Malpensa Express.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, comfy bed, and accommodations.

Posted Apr 10, 2015
Pros: comfortable bed, perfect pillows, high quality linens, great shower
Location: Near Centralia Train Station- access to the airport, express train to Florence, subways to Milan fashion district and the Duomo.
Convenient location near Centralia Train Station, helpful staff, delicious breakfast. So great my daughter who I is studying abroad in Milan chose to join me at Hotel Berna and "live in my vacation".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HongKong

Posted Apr 9, 2015
Pros: 地點近火車站,非常容易便找到,街角及對面亦有食肆,方便!
Cons: 房間淸潔需要下點功夫,太多塵。而且茶包中亦有撕破,未有察覺。
Location: Duomo 大教堂、米蘭古城及名店街等,都是不能錯過的!
早餐豐富,職員有禮,每問必答,服務好!小小房間,但基本設備齊全,小雪櫃內飲料全是免費,足夠一天外遊所需,省下不少零錢!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom long island ny

Perfect spot. Perfect staff

Posted Apr 9, 2015
They did everything right. From early checkin to helpfulness. I'm going back in a few days and very happy about that
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

駅近でおすすめ

Posted Apr 9, 2015
Pros: 朝食バイキング
Cons: 受付のスタッフにサンシーロまでの行き方を聞いたら、地下鉄を使って歩くと教えられた。でも地元の人に聞いたらトラムとバスでスタジアムまで行けると言われた。どうもスタッフはトラムに詳しくないらしく、聞いてもあやふやだったので、観光案内を正確にしていただけるとなお良い。
当日朝9時に到着したにもかかわらず、部屋の準備が出来ているということでチェックインさせてくれた。部屋はエキストラベッドを入れたのでそんなに広く無かったが、清潔でバスタブもあった。ウェルカムクッキーと湯沸かし器もあった。ロビーにはコーヒーも用意されていて自由に飲めるのが良い。ホテルのパソコンも使えるので翌日の飛行機のチェックインも出来た。何より一番良かったのが朝食。バイキングで温かい卵やソーセージ、パンも種類が豊富で食べきれないくらいだった。ミラノの中央駅近くをお探しならおすすめします。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

It's a good hotel if you're traveling by train.

Posted Apr 7, 2015
It's a good hotel if you're traveling by train and need to be close to the station (5 minute walk). The rooms are small, which is typical of inexpensive European hotels. The area is also a kind of a "red-light" district where massage parlors abound, there two on the same block and plenty more as you walk around. If that's your thing you won't be disappointed.