The View was the reason we chose this hotel. Room was ok, very simple, Pool is mini and needs repair. Restaurant was amazing!!! Room form photos looks like it had a balcony however it is just a walkway that people pass in front of. The Door to the hotel room was a sliding glass door without a standard Handle and lock. For safety you had to leave your key in the lock while inside incase there was an emergency and you needed to exit quickly. It just made it complicated for one person to be inside with the door locked and another try to get back in. Love the Wildlife at the hotel!! Vultures, parrots and monkeys! The Hotel states it is walkable, however the street is very narrow and busy, didn't feel safe walking, Taxi fees added up.

The property is very unique in that you will see wildlife everywhere. People who have issues walking should avoid the villas . There are just too many steep steps leading to the main lodge. The roads are not paved so be prepared for bumpy rides.

The views from Shana by the Beach were stunning, and the beach adjacent to the hotel, Playa Biesanz, was lovey and not overly crowded. The winding, narrow road leading to the hotel is certainly not for the faint of heart, and we were never brave enough to venture out after dark because of it. Additionally, the hill on which Shana by the Beach property sits is very steep, making walking it on foot challenging for the able-bodied and I would think impossible for those needing accessible accommodations. Hotel staff do have golf carts for transporting guests and luggage, but except at check-in, they were never visible to us until we had already arrived on foot to our destination (pool, restaurant, beach or registration desk). The room in which we stayed was not as clean or well appointed as I would have expected. The tile floors throughout seemed dirty and in desperate need of mopping, which never occurred during our stay. The seal on the shower door was loose, which led to the bathroom floor being dangerously wet after our showers, and despite being booked for four guests, we were repeatedly given an insufficient amount of towels, hand towels and wash cloths. There are no beach amenities offered by the hotel, but locals “staff” the beach area, offering chair and umbrellas as well as kayaks and stand up paddle boards for rent. (Be sure to take cash—colones or US dollars are accepted—if you’d like these). It was nice, but not quite as nice as expected.