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No sleeper, No water, No toothpaste, and also when people walk at the upper level, you can hear them walking. That noise in the middle of the night is not what you want to experience in a hotel!
We would certainly come back if they would improve the breakfast menu, really not great. Also no restaurant or bar as we arrived in the evening and nothing handy for meal or snack
The staff were wonderful because they were friendly and attentive.
The hotel was clean and comfortable.
The only issue , nobody’s fault , was because our room faced the Queensway the noise from the traffic made it difficult to sleep.
Nice service upon check in and out. Shower pressure wasn’t great and we could hear people running above us so sound proofing could be better. Clean and quiet, otherwise.
Nice place and reasonable rate.
Mattress cover had stains, needs to be changed for ALL guest. Black out curtains were great, woke up in the morning and still thought it was dark outside.
Bathroom definitely needs a door or the sliding door needs to clothes tighter. Leaves a big gap that you can see in.
The rooms were clean and large enough. The hot breakfast option was the same all three days we were there but there were choices for everyone. Some staff were not friendly or courteous
Tracy
Stayed 3 nights in Nov 2023
4/10 Poor
Aidan
Business traveler
Nov 26, 2023
Lack of service.
Aidan
Stayed 1 night in Nov 2023
8/10 Good
Steve
Nov 26, 2023
Steve
Stayed 1 night in Nov 2023
10/10 Excellent
victoria
Traveled with family and small children, Traveled with family