Ratings based on 491 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Houston, TX

Didn't get the room the showed on the pictures

Posted Aug 22, 2014
Pros: Hotel was pretty close to most tourist destination.
Cons: Change the images on Expedia, so people get what they order! Don't offer a Mercedes Benz and give them instead KIA!
Paid alot of money for a VIP room and wanted to make a special honeymoon trip. I think I paid more than triple the price of the regular room to get a suit with Eiffel tower view. What I got was a small room with a view of construction workers. In the pictures it showed an elegant room with large window opening to an elegant view of Eiffel tower, but apparently that image was for the presidential suit which was 10 times more expensive than what i paid and hotel did not honor the room, nor did anything on the price. Beautiful staff helped me to get the most out of my stay, but so what? I paid too much for this room and didn't get what it was pictured. usually these type of errors are taken care at hotel by upgrading your room or offering something extra! but this hotel actually didn't do anything for it. The staff were just great, I remember all the beautiful french girls behind the counter that went to talk to their manager multiple times, but no luck.
5 out of 5
for Everyone
by A verified traveler from England

Executive room didn't disappoint

Posted Aug 20, 2014
Pros: Very central place to visit all the top attractions and easily accessible from the main Train station
Location: Right near the Arc de Triomphe, Eiffel tower close by and visible from our hotel room. Tube nearby that quickly and safely got us everywhere
We booked the break thinking we had only booked a room. So imagine our surprise and delight when included in our package was free access to the Executive Lounge. This allowed us to enjoy buffet breakfast, then snacks throughout the day until 11.00 pm. Between 6.00pm and 9.00pm alcohol was also included!
1 out of 5
by A verified traveler from Bangalore

Disappointing Stay at Paris

Posted Aug 19, 2014
Cons: Please improve on your service
The hotel is lovely with 417 rooms, but sadly they lack good service. I would not stay here in future.
4 out of 5
for Everyone
by A verified traveler from t

Close to city center

Posted Aug 18, 2014
Nice hotel and very polite staffs. Close to attraction with walking distance of about 10-15 min to champs elysee and arc de trioumph. I didn't get to use the hotel restaurant, a small convenience store was close to the hotel to buy every daily needs. Overall good experience.
4 out of 5
for Everyone
by A verified traveler from UK

Short Stay in Paris

Posted Aug 18, 2014
Pros: Excellent sized room, all staff very helpful.
Cons: The prices in the restaurant are incredibly high 52 Euros for a main course (fillet of sole). The service at breakfast was not 5*, more staff needed.
Location: It is within easy reach of the main attractions, yet in a quiet location.
We chose the hotel as we wanted a quality experience. The hotel was great, however it is not on the Arc de Triumph, it is a pleasant 8-10 minutes walk from there.
4 out of 5
for Everyone
by A verified traveler

Excellent stay.

Posted Aug 18, 2014
Pros: Staff
Cons: Restaurant menu
It was great hotel, with an okay location. We enjoyed our stay and Paris was very quiet during the weekend we travelled. August 15th - August 17 th.
3 out of 5
by A verified traveler from atlanta

Great location

Posted Aug 17, 2014
Pros: Location
Hotel needs renovation. There was smell coming from the kitchen all up to the 4th floor. Reminds me of the old hotels in Las Vegas. Staff was great!
4 out of 5
for Families
by A verified traveler from Cambridge UK

we were delighted on our first impression

Posted Aug 16, 2014
Pros: It was a lovely hotel
Cons: Room information - TV that works without signal interruption. Better internet connection.
Location: everything was in walking distance, but not on your doorstep.
When we booked the hotel boasted about all their services and facilities, but in the room, it lacked information regarding these services and facilities. We tried to ask, but it was so busy that we just ended up giving up as we did not want to waste time at the front desk. Very nice hotel and very impressive, just a little more visitor friendly would have been nice. Can't comment on the quality of breakfast as we did not book, but as there is not many places close to have breakfast, we would recommend you do book as part of your initial booking as it costs more than double to pay or organise after arrival.
5 out of 5
for Everyone
by A verified traveler from sunder


Posted Aug 11, 2014
An amazing time great hotel great location the staff were very helpful
4 out of 5
for Everyone
by A verified traveler from newport coast, ca

Nice hotel and good location

Posted Jul 31, 2014
Hotel was clean. The staffs were so helpful. So close to major places. So close to metro. If I come back to Paris I will stay there again.