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Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only
4.0 star property

Adults-only beach hotel with 4 spa tubs

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only

Photo gallery for Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only

Front of property
Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; American cuisine
Outdoor pool, free cabanas, pool umbrellas
Lobby

Overview of Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationMaroma Beach1 min walk
  • Popular LocationParadise Beach1 min walk
  • Popular LocationPlaya Paraiso Golf Course18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive
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Room options

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Jetted bathtub
  • 1076 sq ft
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Dining table
Free minibar items
  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Hair dryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

Highlights

Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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All inclusive
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8.6 out of 10, Excellent, (1003)
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includes taxes & fees
Apr 28 - Apr 29
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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only is next to a golf course and near the beach. Playa Paraiso Golf Course and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Maroma Beach. Tres Rios Ecopark and Puerto Morelos Town Square are two other places to visit that come recommended. Looking to get your feet wet? Jet skiing, snorkeling and parasailing adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 18 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive
  • Tres Rios Ecopark - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Cena Trattoria By el Faro - 4 min drive
  • Snake Bar At Iberostar Maya - 9 min drive
  • Restaurante el Tapatío - 5 min drive
  • Rhapsody Mixology Bar - 9 min drive
  • El Museo - 17 min walk

About this property

Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only

Upscale all-inclusive hotel near Maroma Beach
Located close to Paradise Beach and Playa Paraiso Golf Course, Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only provides free cooked-to-order breakfast, 18 holes of golf, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and kayaking. For some rest and relaxation, visit the 4 spa tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), outdoor furniture, and golf privileges (optional)
  • Luggage storage, a vending machine, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only include comforts such as private indoor spa tubs and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and rainfall showers
  • 60-inch Smart TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18 holes of golf
  • 4 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night
  • Destination fee: USD 14 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only?

As of Apr 27, 2024, prices found for a 1-night stay for 2 adults at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only on Apr 29, 2024 start from $210.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only?

Self parking is free at this property.

What time is check-in at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee.

Does Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Are there all-inclusive benefits at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only?

Yes, the property is all-inclusive.

Where is Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only located?

Offering direct access to the beach, this Playa del Carmen hotel is next to a golf course, steps from Maroma Beach and Paradise Beach. Playa Paraiso Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1007 reviews" "
Rating 8 - Good. 239 out of 1007 reviews" "
Rating 6 - Okay. 159 out of 1007 reviews" "
Rating 4 - Poor. 74 out of 1007 reviews" "
Rating 2 - Terrible. 111 out of 1007 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brandi Nichole

Traveled with group
Liked: Cleanliness, staff & service
Overall we had a good time. I wish the food was a little better but it wasn’t too bad.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Hernan, Jerry, both Christians….i don’t have all of their names, but not a single one disappointed. We will be back.
Stayed 4 nights in Apr 2024

4/10 Poor

Jason A, Lena

Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Kenya Denisse De los Reyes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooms. It is a perfect place for couples.
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Remona

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely 2-3 star at best. While the staff was accommodating and the reception and views were nice, the property itself needs some updating. The sofa and chairs in our room were subpar. We appreciated the size and space of the room but were denied when asked to see a different room. We were directly across from the elevator and the pool. I understand the cabana beds were first come, first serve but on the two days we were there, they were "reserved" as early as dawn by other patrons. The food choices were limited but we thoroughly enjoyed the bar. Freddy and Hector were the best bartender/waiter combination.
Stayed 2 nights in Apr 2024

6/10 Okay

Karandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property was good. Services in room were not upto expectations. Which staff compensated by giving a tour to Cenote and atv and zip linings On there expense. Room size was really great.
Stayed 5 nights in Feb 2024

6/10 Okay

Takeitha

Traveled with partner
Liked: Staff & service
The property is a dated but SPACIOUS. There is a snack bar that closes at 4:30 and 1 restaurant in which you have to order from a menu and they take the menu as if you won't want anything else. Again ,all inclusive sir/ma'am. I will say the limited food offered was good. The restaurant is not open at all times so choose your limited snacks and meals accordingly. My husband and I have traveled to MANY All Inclusive resorts but NEVER to one like this. All the drinks are watered down and you have to pay extra money for any premium drinks so bring your wallet. There is no shuttle from this resort. There is a busing but even to get to it, you would need a taxi because the roads from the resort are not safe. Senses is in a secluded area. There is absolutely NOTHING around it but a couple of other resorts. You will have to go next door to enjoy the actual beach because the area in front of senses is very dirty. The steps to get to the beach are VERY dangerous so be careful. We took a taxi to the nearest store and it cost us $ 34 dollars. ALL the rooms are pool and ocean front so don't fall for all the glamour of spending more money. Non of the sliding doors on the balconies work. We called to try to get it fixed and maintenance came but said they would be back the next day to fix but never showed up. The relaxing pool was sooo damaged that we could not use it. We spoke with some of the other guests and they had the same issues we had. We won't be back. The staff was great!
Stayed 4 nights in Apr 2024

6/10 Okay

Lizaveta

Traveled with partner
Liked: Cleanliness, amenities
Bad: 1)93$ unforeseen fee for smth I don’t know on your check in… 2) water was dripping from the ceiling, and ac didn’t work, but they fixed it on the same day. 3)No sand beach on the hotel property, but you can go to the next hotel beach. 4)Not all companies can pick you up from this hotel, you will have to find closest meeting point. 5) Very bumpy road to the hotel, huge holes… 6) You can’t use bathtub on the balcony without calling reception to fill it up. 7) sparks from one ac outlet when I plugged in my phone charger… 8) one time had someone’s hair in my breakfast eggs… Everything else is good.
Stayed 7 nights in Apr 2024

8/10 Good

Dave Wayne

Traveled with partner
Liked: Staff & service
Smaller all inclusive so we didnt find the food choices very good. When they are busy staffing seems to be minimal which increses wait time greatly especially room service. Other then that it was great.
Stayed 4 nights in Apr 2024