Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
73% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fl

Sweet Dreams

Posted May 21, 2015
Pros: EVERYTHING!!!
Cons: NOTHING!! everything was perfect
Location: it's not far from anything you may want to do, at least for us. We enjoyed shopping, dining out, the beach, just exploring the Island.
What a beautiful place to stay. Every afternoon my husband and I would sit in the courtyard and listen to the waves of the water. Enjoy the beauty of the beach, even from our balcony. The room was wonderful. Everything was really clean. There are not enough words to say how great all the staff are. We would never stay anywhere else when in Puerto Rico.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
The room and bathroom amenities had much to be desired.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Juan Puerto Rico

Quiet piece of heaven

Posted Apr 21, 2015
Pros: got everything near, great staff, quiet rooms, clean.
Cons: Wi-fi just on lobby, not on rooms, -warning- no cellphone area of low signal. sprint and at&t got signal, the rest just went bye bye.
Location: Just down the road, so many great restaurants, the main town of isabela, and surround by beautiful beaches.
Just great. A beautiful beaches all around, good restaurants all around, have the complete main town of Isabela just minutes away, super markets,gas stations, good foods and good people. The hotel consist in two parts the main hotel and the villas, The villas are amazing. they have a big place to park comfortable. The staff are just flawless, any thing you need they will be with the biggest smile on their faces to get you any thing you need. Its in the middle of everything just right perfect and definitive i will go back again.
3 out of 5
by A verified travelerfrom San Juan PR

Nice close to the beach

Posted Apr 20, 2015
Pros: Location and the staff
Cons: Better mattress, exterior maintenance.
Location: Location near the beach. If you're an exercise lover, there are a trail for pedestrian and bikes, really great. It's near to Playa Jobos.
It's have a great location, but the Hotel needs serious maintenance. The staff is excellent, the run the next mile to pleased the guest. The rooms are spacious but the mattress, well not good for an infant, imagine for an adult.
2 out of 5
by A verified travelerfrom Kent, Ohio

Wasn't so pleased

Posted Apr 3, 2015
Although the hotel was next to the beach and had good swimming pools, the lack of cleanliness was awful. Even after I asked for our bathroomed to be cleaned after our first night we came back to find it still covered and other peoples hair and pieces of trash. They never cleaned a thing! But said they did. Gross!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom puerto rico

not what you expect

Posted Apr 1, 2015
first is not easy to find and the a/c wasnt working properly the lights either, the pool was dirty and the doors to the balcony where not working...
1 out of 5
by A verified travelerfrom Puerto Rico

Spider webs in room

Posted Mar 30, 2015
I stayed at the hotel with the family and found the room horribly dirty. Major spider web in the room, impossible to overlook. The bed was extremely dirty and stained and so was the floor. Found a cockroach in the closet which made me sleep almost with one eye open! I was so glad I only stayed for one night. If you can afford to pay a little extra, do the research and stay at another hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Posted Mar 9, 2015
Good location! good price compare to others hotels. The hotel is like a carbon waiting to extract the diamond in it.
2 out of 5
by A verified traveler

The Photo it was not as is look

Posted Feb 22, 2015
I didn't like maybe couple years ago was good, the door in the room make nose TV is old the me the patio look bad. the good thing is the people very nice
2 out of 5
Recommended
for Couples
by haimfrom Bayamon PR

nice location

Posted Feb 22, 2015 on Hotels.com
Great location but hotel is old and dingy. In serious need of a remodel. And pretty expensive for what you get.