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Reviews of Hotel & Suites Le Dauphin Quebec

3 out of 5
Hotel & Suites Le Dauphin Quebec
400, rue Marais, Québec City, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 983 out of 1793 reviews" "
Rating 8 - Good. 557 out of 1793 reviews" "
Rating 6 - Okay. 152 out of 1793 reviews" "
Rating 4 - Poor. 67 out of 1793 reviews" "
Rating 2 - Terrible. 34 out of 1793 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

myriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Nearby everything you need. Awesome breakfast! That was a super plus with coffee machines everywhere. 5 minutes from the indoor amusement park. We will definitely come again
Stayed 1 night in Jan 2024
Response from Roselyn F on Apr 23, 2024
Good day Myriam, Thank you for those wonderful comments. We are really happy to read you enjoyed every minute of your stay, We hope we will have the chance to welcome you again soon,

8/10 Good

Karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2024
Response from Roselyn F on Apr 23, 2024
Good day Karen,First of all, we would like to thank you for choosing us for your recent stay in Quebec city.We would like to know what we can improve to make sure your next stay with us is perfect. I wish you a really nice day,

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Roselyn F on Apr 23, 2024
Bonjour Jean-Francois,Nous sommes heureux que vous ayez apprécié votre dernier séjour à notre hôtel. Nous espérons vous revoir très bientôt parmi nous,

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 23, 2024
Bonjour François,Nous sommes heureux de constater que vous avez apprécié votre séjour parmi nous. Au plaisir de vous revoir bientôt,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient and very helpful!
Stayed 3 nights in Apr 2024
Response from Roselyn F on Apr 23, 2024
Good day Robert,We would like to thank you for those wonderful comments. We hope we will have the chance to welcome you again at our property. Best regards,

10/10 Excellent

Jennilyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the staff also speaks English. We love the free room upgrade, the free continental breakfast, the clean and modern room, the free juice and water at the lobby,the free laundry inc. Soap and we love that all the staff were nice, friendly and accommodating.
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 22, 2024
Good day Jennilyn,First of all, I would like to thank you for those wonderful comments. We are please to know that you enjoyed your stay with us. It will be our pleasure to welcome you again for your next trip in Quebec city. Best regards,

10/10 Excellent

Xin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service and nice price.
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 12, 2024
Good day Xin, We thank you so much for your comments. We hope to welcome you soon.Best regards,

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cme1n modern room. Good coffee mahines. Small pool but perfect for young children.
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 3, 2024
Bonjour Jeffrey,Excellent ! Thank you for the perfect grade and the comment. We are pleased that your stay exceeded your expectations. Warm Regards,

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
clean and good smell
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 2, 2024
Bonjour Javier,Thank you for taking the time to review us following your stay. We hope to welcome you again,

10/10 Excellent

Jaskaran

Traveled with group
Liked: Staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 1, 2024
Bonjour Jaskaran,Excellent ! Thank you for taking the time to review us following your stay. We are glad it exceeded your expectations.Warm Regards,

10/10 Excellent

Jacques

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside bit ones your in your room you dint gear the highway
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 1, 2024
Bonjour Jacques,Excellent ! Thank you for your review. We are glad you enjoyed your stay. Warm Regards,

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Valérie, Superviseure de la Réception on Apr 2, 2024
Bonjour Isabelle,Excellent ! Merci pour la note parfaite. Au plaisir de vous accueillir à nouveau,

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024
Response from Roselyn F on Apr 23, 2024
Good day Andrew, We are please to read that you enjoyed your last stay with us. Thank you for choosing us.We hope to welcome soon at our property. Best regards.

10/10 Excellent

Jody

Stayed 1 night in Mar 2024
Response from Roselyn F on Apr 23, 2024
Bonjour Jody,Nous sommes heureux de constater que votre dernier séjour a été à la hauteur de vos attentes. Nous espérons avoir la chance de vous accueillir à nouveau parmi nous.

10/10 Excellent

Alexandre, St-Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, close to restaurants and event sites
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 25, 2024
Bonjour Alexandre,Excellent ! Thank you for your review. We are pleased that you enjoyed the service of our staff and your overall stay. Warm Regards,

10/10 Excellent

Marie-Andrée

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valérie, Superviseure de la Réception on Mar 26, 2024
Bonjour Marie-Andrée,Excellent ! Merci pour la note parfaite. Votre satisfaction nous tient à coeur. Cordialement,

6/10 Okay

Bamidele

Liked: Cleanliness, staff & service
Wished it wasn’t time of renovation we went and also we had to request to change bedsheets after three nights
Stayed 5 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 16, 2024
Bonjour Bamidele,We clean for long stays after 3 and 5 nights. You can however ask for more items at the front desk at any time, for instance towels, trash bags, and more !Warm Regards,

8/10 Good

Vishnu

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Overall good but some construction was going on so it was not that quiet.
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 16, 2024
Bonjour Vishnu,Thank you for taking the time to rate us after your stay. Our rooms will soon be freshly renovated and even more comfortable for our guests!Warm Regards,

4/10 Poor

Patrick

Traveled with family
Disliked: Staff & service, property conditions & facilities
We were 2 adult , 2 kids. Our room was too warm and dry to sleep. We had to put up to it for 3 nights. They didn’t even do nothing about it. They are in renovation and the hallway that brings to our room had dirt and screws on the floor. The young man that greeted us had no matters , and was loud.
Stayed 3 nights in Mar 2024
Response from Service client on Mar 15, 2024
Thanks Patrick for choosing our hotel and sharing your comments. We do have AC in the room so it's available for you. Sorry for the renovation, we try to be the most quiet possible. Nice room on the way! Please try us back, we have room and good product of you.

10/10 Excellent

Kabongo

Liked: Cleanliness, staff & service, property conditions & facilities
I good place
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour Kabongo,That is great to read ! Thank you for the perfect grade.Warm Regards,

8/10 Good

David

Traveled with family and small children
Fair price
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour David,Thank you for taking the time to rate us after your stay. We are glad you enjoyed your stay. Warm Regards,

10/10 Excellent

Skilled

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour Skilled,Thank you for your perfect grade ! We are glad your stay exceeded your expectations. Warm Regards,

8/10 Good

Mofaq

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very generous.
Response from Valérie, Front Desk Supervisor on Mar 9, 2024
Bonjour Mofaq,That is great to read ! We are glad you enjoyed your stay with us. Warm Regards,

10/10 Excellent

Jaimie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Location excellent!
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 5, 2024
Bonjour Jaimie,That is great to hear ! We hope to welcome you again,

10/10 Excellent

Océanne

Stayed 1 night in Mar 2024
Response from Valérie, Superviseure de la Réception on Mar 23, 2024
Bonjour Océanne, Excellent ! Merci pour la note parfaite. Cordialement,

8/10 Good

Valerie

Liked: Property conditions & facilities
*
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Mar 2, 2024
Bonjour Valerie,Merci pour votre note. Nous sommes ravis que votre séjour vous ait plu. Cordialement,

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the highway, though great soundproofing in hotel itself. There is a large shopping area on the other side of the highway with tons of restaurants, though not much within walking distance
Stayed 3 nights in Feb 2024
Response from Valérie, Front Desk Supervisor on Feb 28, 2024
Bonjour Lauren,Excellent ! We are glad your stay exceeded your expectations. Our location is great for reaching touristic areas of Québec with a car. We hope to welcome you again,

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Feb 27, 2024
Bonjour Wayne,Merci d'avoir pris le temps de nous attribuer une note suite à votre séjour. Nous sommes ravis que celui-ci ait été à la hauteur de vos attentes. Cordialement,

10/10 Excellent

Themila

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable.
Stayed 1 night in Feb 2024
Response from Valérie, Front Desk Supervisor on Feb 25, 2024
Bonjour Themila,Excellent ! Thank you for the perfect grade. We are pleased that your stay exceeded your expectations. Warm Regards,

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and staff were very friendly and polite
Stayed 1 night in Feb 2024
Response from Valérie, Front Desk Supervisor on Feb 21, 2024
Bonjour Stephane,Excellent ! Thank you for your review. We will pass on your kind words to our team. Warm Regards,

8/10 Good

Anne-Julie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour un séjour d'affaires abordable ! L'emplacement de l'hôtel est dans un espace central permettant d'aller rencontrer plusieurs clients dans différents coins de la ville de Québec. L'insonorisation des chambres est parfait, puisque bien que familiale, nous n'attendons aucun bruit. Avec un déjeuner inclue, ça part bien la journée pour des rencontres.
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Feb 11, 2024
Bonjour Anne-Julie,Excellent ! Nous sommes ravis que votre séjour parmi nous ait été agréable. Nous espérons vous accueillir à nouveau,

10/10 Excellent

Paul-Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Très apprécié
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Feb 10, 2024
Bonjour Paul-André,Merci pour la note et le commentaire. Il nous fait plaisir de constater votre satisfaction suite à votre séjour parmi nous. Cordialement,

10/10 Excellent

Marienis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We loved the pool and the breakfast
Stayed 1 night in Jan 2024
Response from Valérie, Front Desk Supervisor on Jan 28, 2024
Bonjour Marienis,That is great to read ! We are pleased that your stay was enjoyable and that you appreciated our amenities. We hope to welcome you again,

10/10 Excellent

Smiralkumar

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 24, 2024
Bonjour Smiralkumar,Excellent ! Nous sommes ravis que votre séjour ait dépassé vos attentes. Cordialement,

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 24, 2024
Bonjour Jacqueline,Merci d'avoir pris le temps de nous attribuer une note suite à votre séjour.Au plaisir de vous accueillir à nouveau,

10/10 Excellent

Cindy

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 22, 2024
Bonjour Cindy,Excellent ! Merci pour la note parfaite. Nous sommes ravis que votre séjour ait dépassé vos attentes. Cordialement,

10/10 Excellent

Marianne

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 16, 2024
Bonjour Marianne,Excellent ! Merci pour la note parfaite. Nous sommes ravis que votre séjour ait dépassé vos attentes. Cordialement,

10/10 Excellent

Pinar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there I highly recommend
Stayed 2 nights in Jan 2024
Response from Valérie, Front Desk Supervisor on Jan 16, 2024
Bonjour Pinar,Excellent ! Thank you for your review. We are glad that your stay with us was enjoyable. Warm Regards,

8/10 Good

Linda

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 16, 2024
Bonjour Linda,Merci d'avoir pris le temps de nous attribuer une note suite à votre séjour. Nous sommes ravis que celui-ci se soit bien déroulé. Cordialement,

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2024
Response from Valérie, Front Desk Supervisor on Jan 14, 2024
Bonjour Jimmy,That is great to read ! We are glad you enjoyed your stay with us.Warm Regards,

10/10 Excellent

rémy

Traveled with family
👌
It was really good! Clean, good food, good service! The kids had a lot of fun!
Stayed 2 nights in Jan 2024
Response from Valérie, Front Desk Supervisor on Jan 13, 2024
Bonjour Rémy,Excellent ! We are glad your stay exceeded your expectations for your family and yourself. In the hopes of welcoming you again,

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 13, 2024
Bonjour Kevin,Excellent ! Merci pour la note parfaite. Au plaisir de vous accueillir à nouveau,

10/10 Excellent

Gilles

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 14, 2024
Bonjour Gilles,Wow ! Merci pour la note parfaite. Nous sommes ravis que votre séjour ait dépassé vos attentes. Cordialement,

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 9, 2024
Bonjour Jason,Excellent ! Merci pour votre note parfaite. Au plaisir de vous accueillir à nouveau,

10/10 Excellent

isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 14, 2024
Bonjour Isabelle,Wow ! Merci pour la note parfaite. Nous sommes ravis de constater votre satisfaction concernant votre séjour.Cordialement,

10/10 Excellent

Bruno

Stayed 2 nights in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 9, 2024
Bonjour Bruno,Excellent ! Merci pour la note parfaite. Au plaisir de vous accueillir à nouveau,

6/10 Okay

Kayla

Stayed 3 nights in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 14, 2024
Bonjour Kayla,Merci de nous avoir attribué une note suite à votre séjour. N'hésitez pas à nous contacter directement pour nous faire part de ce qui pourrait être amélioré selon vous.Cordialement,

10/10 Excellent

Sean

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 10, 2024
Bonjour Sean,Excellent ! Merci pour la note parfaite. Nous sommes ravis que votre séjour ait dépassé vos attentes. Cordialement,

10/10 Excellent

Katerine

Stayed 1 night in Jan 2024
Response from Valérie, Superviseure de la Réception on Jan 9, 2024
Bonjour Katerine,Excellent ! Merci pour la note parfaite. Nous sommes ravis que votre séjour ait dépassé vos attentes. Au plaisir de vous accueillir à nouveau,

8/10 Good

Ting wan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Great breakfast with lots of choices, except for some line-up times. Offer 24/7 self-serve Van Houtte machine coffee n juices at lobby.
Stayed 2 nights in Jan 2024
Response from Valérie, Front Desk Supervisor on Jan 8, 2024
Bonjour Ting Wan,Thank you for your review. We are pleased that you enjoyed your stay with us and our complimentary breakfast. Warm Regards,