Meeting facility

Reviews of The Piccadilly Motel

2.5 out of 5
The Piccadilly Motel
4874 St Joseph Street Box 87, Radium Hot Springs, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 777 reviews" "
Rating 8 - Good. 208 out of 777 reviews" "
Rating 6 - Okay. 29 out of 777 reviews" "
Rating 4 - Poor. 5 out of 777 reviews" "
Rating 2 - Terrible. 6 out of 777 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, Pauline and Lee are super friendly, kind and thoughtful! They were amazing hosts. The room was clean and had an amazing view. Breakfast was great and fresh. Will continue to return
Stayed 1 night in Apr 2024
Response from Pauline on Apr 22, 2024
Thanks so much for your excellent review. We can't wait to welcome you lovely golfers back!

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are awesome; they make us feel like home.
Stayed 3 nights in Mar 2024
Response from Pauline on Apr 22, 2024
We are humbled by your stellar feedback. Please come back soon!

10/10 Excellent

Darcy, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small boutique motel is a true gem which is loaded with comfort and character! Our room was small, but quiet, comfortable and clean....perfect as a base of operations for a weekend getaway to explore the Columbia River Valley area. The owners are amazing...friendly, accommodating and helpful. Feels more like a bed and breakfast than a motel. Highly recommended!
Stayed 3 nights in Mar 2024
Response from Pauline on Apr 7, 2024
Huge thanks for your high recommendations of the Piccadilly! Truly appreciate your heartfelt feedback! We look forward to your encore visits!

10/10 Excellent

Marican

Liked: Cleanliness, staff & service, property conditions & facilities
Such a charming Inn operated by the loveliest owners! Breakfast was absolutely delicious and so healthy with a variety of options.. tasted made with love!
Stayed 2 nights in Mar 2024
Response from Pauline on Apr 7, 2024
Many thanks for your excellent review. Your gifts of dressing from Two taste buddies gourmets are "saucesome"! Wish you best success!

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer get away!
We had a wonderful stay at the Piccadilly. Room was clean, big TV and air conditional. Breakfast is included. Close to a park, amenities and hot springs. Loved the English bus and telephone booth. The owners are very nice people.
Stayed 2 nights in Sep 2023
Response from Pauline on Oct 1, 2023
It was indeed a wonderful pleasure to have you stay at the Piccadilly. We very much look forward to welcoming you back.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional place to stay, amazing customer service for our friends who stayed there. Unfortunately our booking didn’t go through and we had to find other accommodations. Which were awful.
Stayed 1 night in Sep 2023
Response from Pauline on Oct 1, 2023
Thanks so much for your exceptional rating of the Piccadilly. Sorry your own booking did not go through. You can call or email me anytime. Hope to see you on next visit.

10/10 Excellent

Rebecca, Saint Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, practical, great breakfast, staff that’s eager to give tips, wonderful
Stayed 1 night in Sep 2023
Response from Pauline on Sep 20, 2023
Much appreciate your wonderful review. Thanks for including us in your travel plans to the Rocky Mountains.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Pauline on Sep 19, 2023
Thanks so much for your excellent review of your stay at the Piccadilly. Can't wait to welcome you back!

10/10 Excellent

Christine, RedDeer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was small & quiet and a nice location to the car show.
Stayed 2 nights in Sep 2023
Response from Pauline on Sep 18, 2023
Your fantastic review is very much appreciated. Thanks for staying at the Piccadilly You have a beautiful exotic car!

10/10 Excellent

Alison

Liked: Property conditions & facilities, room comfort
Nice hotel owners!
The owners Lee and his wife, are so friendly and wonderful. Delicious home made breakfast, pretty flowers all around, the only thing that we didn't like was that the room had a funky smell to it, and the bathroom smelled musty. It could have been a little cleaner and it would be a 10/10.
Stayed 1 night in Aug 2023
Response from Pauline on Sep 17, 2023
Thanks for the great feedback. We will get our maintenance guy to check it out right away and remedy the issue, like installing a more powerful bathroom fan to remove the excessive moisture.

10/10 Excellent

Robert, Airdrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here and it’s great.
Stayed 2 nights in Sep 2023
Response from Pauline on Sep 10, 2023
You continuous support of the Piccadilly is highly appreciated. We look forward to welcoming you back again and again!

10/10 Excellent

Beverley

Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Stayed 1 night in Sep 2023
Response from Pauline on Sep 9, 2023
Many thanks for your great support Come back soon!

10/10 Excellent

Michael, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are wonderful people. I recommend this hotel. The hotel is open April 1st - till the end of September.
Stayed 1 night in Sep 2023
Response from Pauline on Sep 9, 2023
Thanks so much for your wonderful review. we cant wait to welcome you back.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit of honest feedback for the owners: the kitchen floor was filthy - hasn't been properly cleaned in awhile, but the rest of the room looked very clean. A roll of paper towels would be a nice touch along with S&P shakers kept in the room so you don't have to pick any up from the front desk. Really appreciated the box of Kleenex tissues, tho! Extra coffee pods at no charge would be nice - only 2 in a room for 2 guests for 3 days. Could fill the pod holder up.
Stayed 2 nights in Aug 2023
Response from Pauline on Aug 30, 2023
Thanks for your comments, I personally showed you the unit when you checked in, as you stepped inside the kitchen area, you indicated to me that all was satisfactory & you even sent the following message to Expedia In-house feedback:" NICE BED, CLEAN, NEWLY RENOVATED, QUIET, CLEAN BATHROOM". Then the very next day, you even decided to extend your stay; We are most perplexed by your strong charges in this feedback. When you checked out you indicated that you will be back with your friends. For obvious health, sanitary & safety reasons, we cannot stock multi-use food products in room..TBH, with gusty winds these days, some ashes from the current wildfires will get blown in as soon as doors & windows are left opened or tracked in by outdoor shoes. Its apparent even from our vehicles. To be fair, our hardworking staff take on their work seriously, they do not neglect cleaning and sanitizing our floors between stays. They would been more than happy to come in to freshen/clean your room during business hours, as well as restock supplies as needed at no charge. Thank you for extending your stay.

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and greeted us in the morning when we arrived for the included breakfast. Breakfast had a nice variety everyday to select from. Is in walking distance to restaurants and a grocery store and a few minutes drive to the hot springs. Will definitely stay there again.
Stayed 2 nights in Aug 2023
Response from Pauline on Aug 23, 2023
We truly appreciate your detailed great review. We can't wait to welcome you back!

10/10 Excellent

Cupido

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so friendly and helpful. We’ll happily stay here again.
Stayed 1 night in Aug 2023
Response from Pauline on Aug 23, 2023
Many thanks for your superb review. We look forward to welcoming you back ! Have a safe trip home to Nova Scotia!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Pauline on Aug 20, 2023
Thanks so much for your great support!

10/10 Excellent

Elana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!
Stayed 1 night in Aug 2023
Response from Pauline on Aug 18, 2023
Thanks so very much for your amazing review. Our cleaning staff are encouraged by your kind words. Come back soon!

10/10 Excellent

Rex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Aug 2023
Response from Pauline on Aug 14, 2023
Thanks so much for your great support. Your kind words of appreciation to our breakfast staff is most encouraging!. We look forward to welcoming you back in September!

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pauline and Lee were very welcoming and helpful. The atmosphere of the Piccadilly was inviting, quaint and visiting with other guests in the evening and at breakfast was a highlight. Staff was attentive and helpful and breakfast was great-never left hungry. Location for walking around Radium and driving to activities in the area, was excellent. We’ll be back! Thanks so much Lee & Pauline!
Stayed 4 nights in Aug 2023
Response from Pauline on Aug 6, 2023
Many thanks for your great review of your stay at the Piccadilly. We also want to give a shout to you and your fellow officers for your brave services in keeping us all safe. Come back soon!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Pauline on Aug 7, 2023
Thanks so much for your excellent review. Was a sweet trip back to memory lane to meet folks from our childhood place. Come back soon!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The radium brewing company was excellent picked up food from street food and ate at radium brewing company. Friendly staff and great food and beer
Stayed 1 night in Aug 2023
Response from Pauline on Aug 5, 2023
Thanks so much for this great insider tip!

10/10 Excellent

Cassandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pauline and Lee are very welcoming. They serve a delicious breakfast and then to top it off you can eat on the double decker bus! The cottage was very clean and had everything we needed and more. We will definitely be return customers!!
Stayed 3 nights in Jul 2023
Response from Pauline on Aug 5, 2023
A huge thanks for your awesome review. Happy to hear you enjoyed our double decker breakfast experience! We look forward to you hopping back on the bus soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It's a smaller property recently renovated. Very cute and friendly owners. Second time staying and would stay again.
Stayed 1 night in Jul 2023
Response from Pauline on Aug 5, 2023
Many thanks for your great support. Always look forward to seeing you guys.

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute & super helpful employees
The employees were wonderful. We were running late and they were very kind and helpful. The breakfast was homemade and very nice. Some of the best customer service I have ever had a cute little hotel.
Stayed 1 night in Jul 2023
Response from Pauline on Aug 1, 2023
We appreciate your super duper review! We are happy that you got in safely that evening. Glad that you enjoyed our homemade breakfast. See you again soon!

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Owners were friendly and helpful with suggestions on things to do. Cozy little cottages with a deck to relax on and a great breakfast included. My only suggestion would be to have a towel ring beside bathroom sink to hang a hand towel from, and a little WD40 on squeaky doors. We plan on returning to this one!
Stayed 3 nights in Jul 2023
Response from Pauline on Jul 31, 2023
Your superb review is much appreciated. Happy to know that you enjoyed our breakfast. You must be reading our todo list. We are going around to check on installing extra hooks. Many thanks for heads up.

10/10 Excellent

FAYE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were really nice and attentive. Very clean rooms. Loved the patio and the breakfast bus. We really enjoyed our stay!
Stayed 2 nights in Jul 2023
Response from Pauline on Jul 30, 2023
Truly appreciate your great review. So happy to hear that you had a fabulous stay. Come back soon!

10/10 Excellent

Jaillean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The host was very accommodating , it’s a peaceful quiet place. The rooms are spacious and clean. Mornings are beautiful you have good views of the mountains! I definitely would stay here again.
Stayed 1 night in Jul 2023
Response from Pauline on Jul 19, 2023
Thanks you so much for your most beautiful words about your stay. We look forward to welcoming you back.

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean, quaint, quiet, relaxing, friendly staff. Very walkable, close to park and restaurants. Enjoyed!
Stayed 1 night in Jul 2023
Response from Pauline on Jul 16, 2023
Many thanks, we truly appreciate your fabulous review of the Piccadilly. We look forward to welcoming you back.

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are knowledgeable and so friendly. Have breakfast in the bus great experience.
Stayed 1 night in Jun 2023
Response from Pauline on Jul 11, 2023
Many thanks for your great review. We are delighted to know that you had a wonderful experience in the Piccadilly breakfast bus! All aboard!

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience!!
The Piccadilly exceeded our expectations by far. We were pleasantly surprised to find out that the owner gave us a complimentary upgrade from the small cottage we originally booked to a more spacious one. We really enjoyed our evening in our cozy cottage. In the morning before we checked out we were able to choose what we wanted for breakfast from their list of available choices. Breakfast was then plated for us and we were welcome to sit inside, or outside on their patio or to take a seat on their unique double decker bus to enjoy the food. What an awesome experience we had. Should we find ourselves in Radium Hot Springs again we would not hesitate to stay at the Piccadilly.
Stayed 1 night in Jul 2023
Response from Pauline on Jul 10, 2023
Many thanks for choosing to stay with us.. We are deeply touched by your awesome review of the Piccadilly. We look forward to your encore visits. Vroom...vroom

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, property conditions & facilities
Best hosts, fantastic stay, will be back for sure!! I felt relaxed and at home:)
Stayed 2 nights in Jul 2023
Response from Pauline on Jul 10, 2023
Thanks so much for your fantastic review. So happy that you were able to get your well deserved"me" time to relax, recharge and rejuvenate. We are here for you.

8/10 Good

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel
Stayed 2 nights in Jul 2023
Response from Pauline on Jul 10, 2023
Thanks for your nice feedback. Safe travels.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, everything we were looking for.
Stayed 3 nights in Jun 2023
Response from Pauline on Jul 3, 2023
We truly appreciate your excellent feedback. We look forward to see you again.

10/10 Excellent

Imre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained.
Stayed 2 nights in Jul 2023
Response from Pauline on Jul 3, 2023
Thanks so much for your great review of your stay at the Piccadilly

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a cute place to stay. Breakfast was great. Hosts are wonderful!
Stayed 1 night in Jun 2023
Response from Pauline on Jul 2, 2023
Thanks so much for your wonderful endorsement of The Piccadilly. We look forward to your encore visit.

8/10 Good

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have been at the Piccadilly before (about 25 years ago) and the property was improved a lot since. We enjoyed the stay both times and found the proprietors both times very friendly and accommodating. We are making plans for a return hopefully next summer with our family in tow.
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 29, 2023
Thanks for your kind comments. Glad you enjoyed your stay. Safe drive back to Saskatoon!

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay. Really nice hosts, very welcoming. Quirky London theme, complete with a London bus.
Stayed 1 night in Jun 2023
Response from Pauline on Jun 27, 2023
Thanks for your review. Glad you had a really nice stay at the Piccadilly. Safe trip home to Oz, Geelong/Ballarat

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Eating breakfast on a double decker bus was very unique indeed. The room was very clean and comfortable. The owners were very accommodating, breakfast was delicious. Would definitely stay there again!!!
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 24, 2023
We truly appreciate your super awesome review of the Piccadilly. We look forward to welcoming you back again!.

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem. One of the nicest places we stayed in in our BC vacation.
Stayed 1 night in Jun 2023
Response from Pauline on Jun 22, 2023
Thanks so much for your stellar review of the Piccadilly! Come back soon!

8/10 Good

Ann, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Characterful, welcoming host, ideal introduction to the Kootenay Mountains. Surprising complimentary breakfast. NOthing to dislike for us.
Stayed 1 night in May 2023
Response from Pauline on Jun 18, 2023
Your review is much appreciated. Good luck hunting for rare Canadian mountain orchids.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Picadilly -- Excellent All Around!
Pauline and Lee, our hosts, were helpful, friendly and informative. They provided local color and suggestions. The morning breakfast was excellent, and the lodging was nicely done.
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 18, 2023
Many Thanks for your excellent review. So happy to know that you enjoyed staying at the cottage. We look forward to having you back!

10/10 Excellent

Robert J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lee and his wife were great!
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 15, 2023
Thanks so much for your great review. Very much admire your slick wheels!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 14, 2023
Awesome! Many Thanks for choosing to stay at the Piccadilly!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Piccadilly. We very much enjoyed being upgraded to the three-bedroom cottage. I loved the place; the owners are very personable and attentive. Definitely recommend it!
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 13, 2023
Thanks so much for for great review. So happy that you and dad had a lovely getaway. Come back soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Pauline on Jun 12, 2023
Thanks so much for your great support of the Piccadilly!

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property owners couldn’t have been nicer. The breakfast was fresh and home cooked. The bed was awesome
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 9, 2023
We greatly appreciate your awesome review! We look forward to your return stay at the Piccadilly.

10/10 Excellent

Susan Zsuzsi, Burnaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quaint hotel & garden. Enjoyed staying in the cottage! Extremely clean, comfortable bedding & well stocked kitchenette. The most delicious gourmet breakfasts provided every morning! The owners are absolutely kind & helpful. Will definitely plan a return visit…
Stayed 2 nights in Jun 2023
Response from Pauline on Jun 7, 2023
We are thrilled by your awesome comments about your stay at the Piccadilly. Come back soon

6/10 Okay

Renato

Traveled with partner
I like the room but the bed sheets need to laundry after check out or change the laundry soap you’re using
Stayed 1 night in May 2023
Response from Pauline on May 26, 2023
Wished we had the opportunity to address this concern during your stay. We reject the malicious notion that our bedsheets are not laundered. We have used this same detergent from the same hotel supplier for over 10 years, and had no issues. Our well trained and experienced head of housekeeping staff has been with us for over 20 years. We stand by her high standards towards cleanliness.