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Reviews of Swiss Chalet Motel

2.5 out of 5
Swiss Chalet Motel
1101 Victoria Road West, Revelstoke, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 2 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest check-in experience I've ever had. Lovely staff, no surprises.
Stayed 1 night in May 2024

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities
Neat and well maintained rooms Staff are responsive and breakfast has limited options. Overall excellent experience
Stayed 1 night in May 2024

10/10 Excellent

danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, modern and super convenient! We had a wonderful sleep in the comfiest beds! Staff were all so friendly, even housekeeping! My only criticism is that the breakfast options are stark! I knew they would be by their description, but really a muffin or toast would have really been a nice touch and filled us up. otherwise wonderful juice and hot drink options! We will definitely recommend and return!!
Stayed 1 night in May 2024

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiss Chalet is very simple clean and comfortable ! Has been the second time we are here and it won’t be the last ! We can only recommend the Chalet.
Stayed 1 night in May 2024

8/10 Good

Tarnjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, super clean room!
Stayed 1 night in May 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely discovered a hidden gem when we stayed here!!! Super helpful in helping us get checked in despite a very late arrival... extra comfortable bed... and a double jacuzzi tub to surprise us!! We generally look for suites for longer stays so that we have a couch to sit in the evening, but this room had 2 chairs so it would still work! We could hear the trains, but didn't find them at all disturbing. We would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Hendrik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, the quality of the facilities and the friendliness of the staff was well above what you would expect from a motel. I was very happy to stay there. The only downside is the railway outside the door. You sometimes wake up to the sound of heavy diesel locomotives accelerating in front of the motel. But that's only a small drawback, I would still recommend the accommodation to others
Stayed 1 night in May 2024

10/10 Excellent

CAROL

Always professional
Stayed 1 night in May 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A well looked after and managed property. It’s very clean and updated and the beds are so comfortable. Even the tv’s are quite new thin screens. - it’s our go-to in Revelstoke - we don’t bother trying anything else here…
Stayed 1 night in May 2024

10/10 Excellent

Paige

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel, the rooms are spacious, updated and very clean. I was travelling with 2 other adults and 2 small children and it was a great place to stop for the night. Staff were wonderful and the value was great. Will definitely stay here again in the future!
Stayed 1 night in May 2024

10/10 Excellent

Lynn

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Garry

Traveled with family
The property was good value for the money
Stayed 1 night in May 2024

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is very clean and has the comfiest beds. Staff were friendly. However there is no soundproofing between rooms so you will hear conversations. I travel with headphones. The breakfast snacks is very limited in choice. Yogurt, a fruit and nut granola bar. Apples and hard boiled eggs. They have coffee, juice water and tea.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean comfy beds friendly accommodating staff
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Easy road access. Not we’ll sound insulated between rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again
Stayed 1 night in Apr 2024

4/10 Poor

Phil

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is not included. A hard boiled egg, a granola bar and a yogurt is not a breakfast. Expedia should list as limited breakfast snack only. Very misleading.
Stayed 1 night in Apr 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. It was like living in a townhouse. We had 7 in our group. There was ample room to sleep and move around. We really loved the area. The staff was really friendly. I would recommend this place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Friendly, helpful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Chi-Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff parking and service
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off Rte1 upon entering Revelstoke, convient, fast & courteous check-in. Parking right in front of room, which is cozy & clean! Great place to bed down while travelling!! Thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Dale Lewis, Three Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice, but small. Complimentary breakfast was in a bag.
Stayed 1 night in Apr 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but clean, helpful front desk staff. Continental breakfast very basic.
Stayed 1 night in Apr 2024

4/10 Poor

Clayton

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room we had was small, the shower is glass with gaps so water sprays on the floor and toilet. The shower door opens into the bathroon so any water drips onto the floor. The ice machine is behind the desk area so they dole out ice. The breakfast consisted of hard boiled eggs, yogurt, apples or granola bars. You get what you pay for I guess, but I cant see giving this high marks as most did.
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean, only a walk into downtown
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms and comfortable beds. The only negative point its located by the train tracks.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Property conditions & facilities
Extremely clean and very friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Joonho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy staying there!
Stayed 1 night in Mar 2024

10/10 Excellent

Benita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable! Very friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great spot to stay while on the road. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you look closely you can see that this isn’t a new hotel, but they certainly keep it up nicely. Our room was newly painted, and the furnishings were new, and the beds/mattress were divine. The one caveat is that it is near the train tracks, and so if you like the rumble of trains (like I do) it is a fine background noise that I think honestly probably helps me sleep. But if you don’t like the rumble of trains, this may not be the place for you. For me, it was perfect. Staff were great! It’s a very convenient location, walking distance to the downtown for shopping. We enjoyed using the barbecue a few nights for dinner making our own food bought at the Save-On Foods just down the stree, making us all happier that we didn’t have to eat out for every meal of the day.
Stayed 4 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great service upon check-in, she was friendly and informative-great room with lots of towels, thank you so much !!
Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed at the Grizz which was ok, but not great. Stayed at Swiss Chalet Motel this year and it was absolutely amazing. Room is super clean and updated, soft bed, warm. Convenient drinks 24/7 and simple breakfast in the morning. Super convenient to park right in front of your room for loading/unloading gear. I never leave reviews but I was super impressed with this place.
Stayed 1 night in Mar 2024

6/10 Okay

Alireza

Liked: Cleanliness
average in terms of cleanliness and amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jing

very friendly and chill place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Will definitely stay again. 15 minute walk to downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Lincoln, Eagle Mountain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable accomodations
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean with comfy bed and cheerful staff. A GREAT deal for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a nice and clean motel room!
Stayed 1 night in Feb 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely updated motel with friendly service; one star removed for a sub-par breakfast. Yoghurt and coffee was about it. I suggest adding cereals/granola and some fruit options and maybe a toaster with bread? At least…
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
The owner has disabled all smart tv features, including YouTube and all streaming services from their T.V's. This place is right next to the main road and you can hear every single car and train that drives by. The door does a piss poor job of keeping ANY sound out. Super friendly staff, clean room.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff and simple but adequate breakfast
Stayed 2 nights in Feb 2024