Indoor pool

Reviews of Canalta Rimbey

3 out of 5
Canalta Rimbey
5702 43rd St, Rimbey, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 172 reviews" "
Rating 8 - Good. 47 out of 172 reviews" "
Rating 6 - Okay. 4 out of 172 reviews" "
Rating 4 - Poor. 2 out of 172 reviews" "
Rating 2 - Terrible. 2 out of 172 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered many amenities that we have not seen in other hotels. We stay in a lot of hotels and this one had travelers in mind with several things they made available! Excellent! We will stay there again!
Stayed 3 nights in Apr 2024
Response from Nadine Foulkes, General Manager on Apr 15, 2024
Hello Terri and thank you so much for leaving us such a wonderful review about your stay at the Canalta Rimbey Hotel! We are glad that you loved our services and had all the amenities you needed and more. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon!

10/10 Excellent

Bryan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at front desk was very nice and helpful! Overall just a nice place to stay!
Stayed 1 night in Apr 2024
Response from Nadine Foulkes, General Manager on Apr 8, 2024
Hi Bryan,I would like to extend my sincere gratitude regarding the positive review you left about your experience about your stay plus the legendary service you received. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.

6/10 Okay

meryjane

Disliked: Amenities, property conditions & facilities
No drinking water, no toiletries. Nobody answers the phone on the reception. Not worth the price.
Stayed 1 night in Mar 2024
Response from Nadine Foulkes, General Manager on Mar 26, 2024
Hello and thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please reach out to me if you would be willing to give us an opportunity to turn your experience around. It would be such a pleasure to personally welcome you back to our property. I also called and left you a voice mail and do look forward to hearing back from you soon.

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nadine Foulkes, General Manager on Mar 6, 2024
Hi Gregory,We greatly appreciate the positive star rating about your stay at the Canalta Rimbey Hotel! It looks like you had a wonderful stay and we strive for guest satisfaction every time. See you again soon!

10/10 Excellent

Fallon

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
We wanted a quick little get away have a 3 year old so I booked us in here pool was a big hit waterslide even I enjoyed. Rooms were nice great stay will be back.
Stayed 1 night in Feb 2024
Response from Nadine Foulkes, General Manager on Feb 27, 2024
Hello Fallon and thank you so much for leaving us such a wonderful review about your stay at the Canalta Rimbey Hotel! We are glad that you loved our services and had a chance to enjoy the pool plus was a big hit. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. you, once again, for your kind words and we hope to serve you well again soon!

10/10 Excellent

Alana

Stayed 1 night in Feb 2024
Response from Nadine Foulkes, General Manager on Mar 21, 2024
Hello Alana and thank you so much for leaving us such a wonderful review about your stay at the Canalta Rimbey! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon!

8/10 Good

Jolene

Stayed 1 night in Feb 2024
Response from Nadine Foulkes, General Manager on Mar 21, 2024
Hi Jolene,Your rating helps us to know we are on the right track! Thank you for sharing your experience with us about your stay at the Canalta Rimbey Hotel and we hope to see you again soon.

10/10 Excellent

Cam

Stayed 1 night in Dec 2023
Response from Nadine Foulkes, General Manager on Jan 5, 2024
Hi Cam,Hello and thank you so much for leaving us such a wonderful rating about your stay at the Canalta Rimbey Hotel! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon!

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2023
Response from Nadine Foulkes, General Manager on Jan 5, 2024
Hi Wendy,We greatly appreciate that you took the time to share your experience at the Canalta Rimbey Hotel. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future.

6/10 Okay

Michael

Stayed 4 nights in Dec 2023
Response from Nadine Foulkes, General Manager on Dec 11, 2023
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay. Please email or call me at your earliest convenience. We look forward to having the opportunity to make things right.

10/10 Excellent

Luke

Stayed 1 night in Nov 2023
Response from Nadine Foulkes, General Manager on Nov 18, 2023
Hello Luke and thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon at the Canalta Hotel in Rimbey

10/10 Excellent

Nicole

Stayed 5 nights in Nov 2023
Response from Nadine Foulkes, General Manager on Nov 14, 2023
Hi Nicole,I would like to extend my sincere gratitude regarding the positive review you left about your experience about your stay at the Canalta Rimbey. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.

10/10 Excellent

Ira

Stayed 1 night in Nov 2023
Response from Nadine Foulkes, General Manager on Dec 4, 2023
Hi Ira,Thank you for leaving us a 5 star rating about your stay at the Canalta Rimbey Hotel! We always want to ensure that every guest has an amazing stay and I can see that we delivered that to you. Looking forward to serving you the next time you are in town.

6/10 Okay

Craig

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Nadine Foulkes, General Manager on Nov 9, 2023
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay. Please email or call me at your earliest convenience. We look forward to having the opportunity to make things right.

8/10 Good

andrew

Stayed 1 night in Oct 2023
Response from Nadine Foulkes, General Manager on Nov 14, 2023
Hi Andrew,Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit at the Canalta Rimbey Hotel! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!All the best!

8/10 Good

Douwe

Stayed 1 night in Oct 2023
Response from Nadine Foulkes, General Manager on Oct 16, 2023
Hi Douwe,We greatly appreciate that you took the time to share your experience at the Canalta Rimbey Hotel. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future.

8/10 Good

David

Stayed 2 nights in Oct 2023
Response from Nadine Foulkes, General Manager on Nov 1, 2023
Hi David,Hello and thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. you, once again, for your great rating and we hope to serve you well again soon at the Canalta Hotel in Rimbey!

8/10 Good

jessy

Stayed 2 nights in Sep 2023
Response from Marlon on Sep 22, 2023
Thank you for the feedback.

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly rooms were clean breakfast was fantastic.
Stayed 1 night in Jul 2023
Response from Marlon on Jul 31, 2023
Thanks for the feedback.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2023
Response from Marlon on Jul 26, 2023
Thank you for providing us your feedback.

10/10 Excellent

shirley

Stayed 2 nights in Jul 2023
Response from Marlon on Jul 26, 2023
Thank you for providing us your feedback.

8/10 Good

Roger

Stayed 1 night in Jul 2023

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. All was great. Only issue was the ‘hot’ breakfast items were cold. Would definitely stay again
Stayed 1 night in Jul 2023
Response from Marlon on Jul 24, 2023
Thanks for the feedback.

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Marlon on Jul 18, 2023
Thanks for the feedback.

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Marlon on Jul 18, 2023
Thank you for the wonderful feedback.

10/10 Excellent

Dale and Helen

Stayed 2 nights in Jul 2023
Response from MS on Jul 6, 2023
Thank you for giving us 10/10. We appreciate it.

4/10 Poor

Corinne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like that they tried to charge me $40 more then what Expedia quoted me. Thank God I had my booking info with me. The bed sheets are low quality so found them rough on the skin. The carpet in my room was dirty and very worn and loose from the floor. Not planning on staying here again. The complimentary breakfast was very nice
Stayed 2 nights in Jul 2023
Response from MS on Jul 5, 2023
Dear Corinne,We apologized that you were not told that the main floor room is higher and that we had to move you as our rooms on the second floor are not pet friendly.I hope we could recover by allowing us to provide you with the service that is being expected of us by staying with us again in the future.I will also be meeting with my housekeepers with regards to your concerns about the room.Again, we sincerely apologize.The Management

2/10 Terrible

xinyi krystal

Stayed 1 night in Jun 2023
Response from Marlon on Jul 18, 2023
Dear Guest,We apologized if your expectations were not met. You may contact the General Manager to talk about the specifics of your concern via 403-843-3808.Thank you.

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced and food was horrible
Stayed 1 night in May 2023
Response from Marlon on May 24, 2023
Hi Patrick,Thank you for your leaving us a review.We apologize for the experience and we will review the areas that you had mentioned and will make it right.Respectfully,Marlon

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Marlon on May 23, 2023
Dear Chris,Thank you for the feedback.Regards,Marlon

8/10 Good

elliott

Stayed 1 night in May 2023
Response from Marlon on May 23, 2023
Dear Elliot,Thank you for the feedback.Regards,Marlon

8/10 Good

Haichun

Stayed 1 night in Apr 2023
Response from Marlon on May 10, 2023
Hello and thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. you, once again, for your kind words and we hope to serve you well again soon!Regards,Marlon Sulit

10/10 Excellent

Sid

Stayed 1 night in Feb 2023
Response from Marlon on Mar 13, 2023
Thank you for the wonderful feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Nice quiet hotel with a great breakfast. Nice staff.
Stayed 1 night in Jan 2023
Response from Marlon on Feb 3, 2023
Dear Willliam,Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!Best regards,Marlon SulitGeneral Manager

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic, rooms are great, swimming area is very nice too. Only downfall to our stay this time around was the amount of kids running up and down the hallways and slamming doors.
Stayed 1 night in Jan 2023
Response from Marlon on Feb 1, 2023
Dear Ms. Linda,Thank you for the feedback and we apologize that you were inconvenienced by the noise from the hockey team who stayed with us.Best regards,Marlon

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Super friendly, clean and convenient
Stayed 3 nights in Dec 2022
Response from Marlon on Jan 5, 2023
Thank you for staying with us and for giving us a nice feedback.Hope to see you again

8/10 Good

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool.
Response from Marlon on Dec 19, 2022
Thank you for the wonderful feedback. Hope to see you again soon.

10/10 Excellent

Rachel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the Canalta in Rimbey. The staff was great, rooms were great. Breakfast was really good as well. Definitely recommend.
Stayed 3 nights in Dec 2022
Response from Marlon on Dec 16, 2022
Dear Rachel,Thank you for the wonderful review. I had sent you a review form on your personal email and we would appreciate if you will also fill out the form.Hope to see you again.

10/10 Excellent

Effie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Hotel was clean. Nice pool
Stayed 1 night in Nov 2022
Response from MGS on Nov 21, 2022
Dear Effie,Thank you for providing us a very good feedback. Our hotel strive to be the best in what we do and reviews like this gives us more energy to continue what we are doing.Thank you and best regards,The Management

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Marlon Sulit on Nov 2, 2022
Dear Jaclyn,Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!All the best!Respectfully yours,Marlon SulitGeneral Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Janice, Nanaimo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful clean room. Friendly staff. Quiet. Would stay again for sure.
Stayed 2 nights in Sep 2022
Response from GM on Oct 24, 2022
Dear Ms. Janice,We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future. Respectfully yours,Marlon SulitGeneral Manager

10/10 Excellent

Eileen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and the hotel was clean and well kept. We also really enjoyed the breakfast - which was surprisingly good for price of the stay!
Stayed 3 nights in Aug 2022
Response from Konnie Meissner, General Manager on Sep 21, 2022
Thank you so much for you kind words, we strive to provide the very best customer service and I am happy to see we were able to do that for you. The breakfast is a tasty way to start the day isn't it. We hope to see you again soon,

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Konnie Meissner General Manager on Sep 10, 2022
Thank you for choosing the Canalta RimbeySee you next time!

10/10 Excellent

Antonio, Edmonton

Stayed 1 night in Sep 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Konnie Meissner General Manager on Aug 26, 2022
Thank you for choosing the Canalta Rimbey, we hope to see you again soon

10/10 Excellent

Shona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly staff, good amenities and good breakfast all at a great price!
Stayed 1 night in Aug 2022
Response from Konnie Meissner General Manager on Aug 26, 2022
Thank you for choosing the Canalta Rimbey and we hope to see you again soon

10/10 Excellent

Gary

Stayed 3 nights in Aug 2022

10/10 Excellent

Tacie, Gunn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We will return in a heart beat. Nice and close to the Central Alberta Speedway, super friendly staff and everything is spotless clean. The pool is fantastic and the kids loved the waterslides. Breakfast is amazing- hot scrambled eggs, bacon, potatoes, banana bread, fresh fruit, cereal, hot waffle irons to make waffles, fresh hot coffee and multiple juice options just to name a few things. Again - super clean eating area and amazing staff. This single mama of 3 was beyond happy with our stay
Stayed 1 night in Aug 2022
Response from Konnie Meissner General Manager on Aug 26, 2022
Thank you for the amazing review! We strive to provide the very best customer service and it's nice to be noticed.WE hope to see you again the next time you are in the Rimbey area

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Konnie Meissner General Manager on Aug 26, 2022
Thank you for choosing the Canalta Rimbey, come back soon