GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
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See all #### TripAdvisor ReviewsRooms & Rates
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Concierge Level - All Inclusive
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Family Deluxe
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Deluxe Resort View - All Inclusive
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Superior Deluxe Garden View
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Superior Deluxe Ocean View
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Two Bedroom Presidential Suite - Al
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Resort Credit Promotion
Book a minimum 3-night stay now - April 30, 2012 for travel now - December 23, 2012 and receive a resort credit good for select resort services and amenities including golf, spa services, tours, beauty salon services, wedding services, dinners, and room upgrades. Resort credit will be offered in the following amounts:
Valid for all room/rate categories. Credit amount will be applied to the customer account upon check-out. All services, products, and upgrades are subject to availability. Resort credits have no cash value and cannot be exchanged for other goods or services. Unused credits are not redeemable for cash and cannot be used toward future stays or transferred to another room. No refunds will be issued for unused credit. Limitations on credits for select products, services, or tours may apply. Amount of credits per product or service is outlined under each service/amenity. Credits cannot be used for purchases at gift shops, and are not applicable for products at pro shop, beauty salon, or spa. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. One credit per booking, per stay. Other restrictions may apply.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
This self-contained property extends along the coast of the Riviera Maya, home of natural wildlife and scenic views. It is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool.
The traditional Mexican style of this resort and its modern touches provide an attractive setting for families looking for a fun and exciting vacation filled with activities for everyone. With the unbeatable all inclusive features and its natural surroundings, Aventura Cove Palace represents an excellent choice when value and good service are what you expect for an unforgettable vacation.
Rooms
Aventura Cove Palace All Inclusive offers 489 guestrooms. Rooms open to balconies. LCD televisions come with satellite channels. Complimentary wireless Internet access is provided along with direct-dial phones and in-room safes (accommodate laptops). Coffee/tea makers are provided. Bathrooms include showers, double jacuzzi, double sinks, and makeup/shaving mirrors. Minibars, air conditioning, and welcome amenities are also included. Cribs (infant beds) and rollaway beds are also available. A nightly turndown service and housekeeping are provided.
Room Amenities
Dining
Enjoy the traditional Mexican cuisine or savor all-time favorites, such as pizza and pasta, there is always something in the menu that will certainly appeal your palate. There is a tasty selection of natural fruit juices for the small ones and excellent red or white wines for the adults. Our wine list will surprise you. And with delicious treats to taste throughout the day, no one will go hungry at this resort. Our well-stocked bars will allow you to sample the best domestic and international labels as well as one-of-a kind cocktails.
MUNDACA
Location: Outdoors
Cuisine: Argentinean
Breakfast buffet: 6:00 am – 11:00 am
Dinner a la carte: 6:00 pm – 11:00 pm td>
Dress code: casual *
VENTANAS PIZZA & PASTA
Location: Adjacent to lobby
Lunch buffet: International
Dinner a la carte: Pizza & pasta from 7:00 - 11:00 pm
Dress code: casual*
LA HACIENDA (DINNER ONLY)
Cuisine: Mexican
Location: Adjacent to patio
Dinner gourmet a la carte: 6:00 pm – 12:00 am
Dress code: Casual elegance **
** Long pants, collared shirts and shoes are required.
SNACK BAR
Healthy snacks
POOL BAR
Palapa
Swim up bar
LOBBY BAR
Continental breakfast
Snacks and bar
SPORTS BAR
Continental breakfast
Snacks and bar
SWEET & COFFEE
Creperie serving coffee, ice cream, crepes and pastries.
From 4:00pm - 11:00 pm
Entertainment
With its inlet coves, suitable for snorkeling and kayaking, an enormous outdoor pool and expansive gardens, the realm of leisure possibilities are never-ending. The Andromeda disco opens in the early hours of the evening just for teens; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Aventura Spa Palace.
Coves (beach inlets), Outdoor freestyle pool, Swim up bar, 4 outdoor Jacuzzis, Pool for scuba diving demonstration, Dive tank, Kayaks & snorkeling, Teens lounge, 3 tennis courts, Billiards, Ping pong, Table games, Daily activities, Andromeda Disco, Giant chess, Bicycles, 1 multi-functional court-basketball/volleyball/soccer
KIDS CLUB
Our luxury all inclusive resort offers the perfect setting for unforgettable family vacations. And for the enjoyment of our distinguished younger guests we offer our kids club. Play, enjoy, imagine and have fun in the tropical paradise of our all-inclusive luxury resort in Cancun, where kids are always on vacation.
The Kids Club invites children from 4 to 12, years of age everyday from 9:00am to 7:00pm. Professional staff at our luxury Cancun resort is always ready to entertain.
The Kids Club features an area for videos games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Aventura Cove Palace All Inclusive
of guests recommend
out of 7 reviews
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Showing 1 - 7 results (of 7)
“Alotto be desired”
The front desk staff is very rude and confrontational. The staff walking around the hotel really won't even look at you.. no eye contact because they really don't want to help you. You have to chase them down if you have a question or need something. Maid service was great. . Be Careful of the gift shops inside. They don't give you the right change, because they figure you don't know the money exchange. It happen 3 times to us. The pool is amazing =) HIGHLY recommend the spa.. the best we ever had in our lives =)
“Been four times before, will definitely return”
Had a blast every time. This was first trip at this resort with my children (18 and 14). My daughter loves to snorkel and I knew she would like the lagoons. She was not disappointed. In the mornings (10-11) Jack gives a great snorkel tour finding star fish and small marine life. The lagoons are clean. The staff is wonderful. The pool is very clean and cool. Hint: buy some inflatible floats before you pack- they're not any thicker than a tshirt. Second hint: if you want your own personal attendant, bring a fist full of ones. Five bucks every morning to Angel' (pronounced Anhel) brought me an ashtray, cold bottled water as a chaser to the mudslides and banana monkeys and very stiff drinks. He would always keep an eye out for us and never rolled his eyes when the kids ordered. A few bucks to your room attendant and mini bar stocker goes just as far. Third hint: remember you're in a foriegn country.Not everyone understands American english, and not everyone is in a huge hurry. A few American dollars gets you some extrodinary service. The food is just as good. If you're staying more than 4 days, with children, you might want to go out a few nights. Children under 18 are not allowed on the all adult side. That's the only bummer. If you take a cab to the Moon Palace (as we did for dinner one night) figure $100.00 round trip. We've stayed here and Moon Palace. Never disappointed. Will go back to Moon next year just to break routine. Remember, you're on vacation, have fun.Relax.Drink.
“Very nice resort”
I had not been to an all-inclusive resort before. Excellent food with a large variety of choices: exceeded my expectations. Clean and spacious pool and recreational area, so it never seemed crowded. There were many scheduled activities in and around the pool area for those with young kids or teenagers. No beach directly in front of Aventura Cove, although there is an "cove" with access to the ocean for swimming and snorkeling practice. When we wanted sand we went to one of the nearby Palace resorts (Playa del Carmen and Xpu-Ha) via free shuttle or good taxi service. The service was always very friendly. This resort is not within walking distance to anything.
“Aventura Cove for a Wedding”
This was our seventh stay in the Cancun/Playa area over the past five years. The fourth with Palace Resorts. The "Cove" is a 3 out of 5 stars in my opinion. The rooms are becoming dated fairly quickly. The rooms in the Moon and Cancun Palace were much nicer. Beds are hard compared to home. The guy who fills the fridge with drinks maybe came 3 times in 7 days. Maid service was decent but not like other hotels in the area. The room service is allways busy and they leave the trays in the hall at night ( we met some wildlife eating from them ). The grounds are immaculate and pool is very nice. The kids club at this resort is one of the best I've seen, with its own pool and water playing area. The kids also will love the shows held nightly. The ocean inlets are good for snorkeling and kayaking ( watch out for the crabs). The food in the buffet was to be expected and the other restaraunts were good. I would reccomend using the Spa side if you have a sitter for nice dinners. The overall feel is Palace Resorts uses this resort for Training or less engaged employees. The Spa side was really different with the service side. The bartenders were really fun and outgoing, restaraunts were better, and the service was much faster. I reccomend the Spa side if your traveling without kids.
“Quality all inclusive resort at a very good price”
This was our 2nd stay at the Aventura Palace. Our first stay was 6 years ago. We had a great stay. The hotel wasn't very busy - apparently due to the economy. So, we had our pick of lounge chairs by the pool and beach every day. We never had a wait for any of the many restaurants at the resort. The food and drinks were fine. We never expect gourmet food at all inclusive resorts. The staff was friendly. They even moved us from a room with 2 double beds to a room in a better building with a king bed. We took advantage of the excursions that were included - the trip to one of the Mayan Ruins and the zip line excursion. We had a good time on both. The only problem was a leaking air conditioner that left a small pool of water at the entrance to our room. We'd definitely go again.
“This place exceeded our expectations!!”
The Aventura Cove Palace is a beautiful and clean resort with a wonderful staff who is willing to do anything to make your stay special. The food is very good and there is always a wide variety from which to choose. The bar and wait staff are very, very attentive to all your needs and wants. Carolina, Chucko, Diego and Jose are the best!. We brought our 21-month old and she had a ball. The place is very kid friendly and there's lots to keep them entertained. If you're looking for a family vacation spot, look no further...the Aventura Cove Palace is the place for you!
“very impressed”
good food and drinks
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KM. 72 Carretera Cancun-Tulum Puerto Aventuras, 77701 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Aventura Cove Palace All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 69.2 km / 43 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Puerto Aventuras, Quintana Roo, Mexico: Puerto Aventuras, an upscale resort community between Playa del Carmen and Tulum, has the only mainland marina on the Riviera Maya. Sailing and sport fishing are popular activities here, as are boat tours, diving, and snorkeling. Museo CEDAM displays the history of diving in the area. Nearby, Xpu-Ha is considered one of the most beautiful beaches on the peninsula.
KM. 72 Carretera Cancun-Tulum Puerto Aventuras, 77701 Mexico
