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Aventura Cove Palace All Inclusive

KM. 72 Carretera Cancun-Tulum Puerto Aventuras, 77701 Mexico

Memorable Family Vacations

On the beach
Aventura Cove Palace is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool. Show more
All-inclusive
The All Inclusive package includes Onsite meals, beverages, taxes, room service 24 hrs, minibar service, liquor dispenser, wireless Internet connection, Long phone calls to USA, México & Canada.
Room Amenities
Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony, chairs & table. LCD TV w/ Satellite. Purified Water. Bath Amenities. Bathrobes & Slippers. Digital safe, Hair Dryer. Iron. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

85%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/23/2013. The check-out date cannot be after 06/23/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Concierge Level - All Inclusive
1 kingPillow menu. 164 square meters. Balcony with view of the ocean. CD player. LCD television with premium satellite channels and DVD player. Complimentary wireless Internet access. Cordless phone with voice mail; free local calls. Laptop-compatible safe and in-room safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning.
Family Deluxe
1 king2 doubleBalcony with view of the garden and pool. LCD television with satellite channels, DVD player, and video-game console. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, hair dryer, and designer toiletries. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Deluxe Resort View - All Inclusive
2 doubleBalcony. LCD television with satellite channels. Complimentary wired and wireless Internet access. Voice mail. Laptop-compatible safe and in-room safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Superior Deluxe Garden View
2 doubleBalcony with view of the garden. LCD television with satellite channels. Complimentary wired and wireless Internet access. Voice mail. Laptop-compatible safe and in-room safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Superior Deluxe Ocean View
2 doubleBalcony with view of the ocean. LCD television with satellite channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, hair dryer, and designer toiletries. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Two Bedroom Presidential Suite - Al
1 king2 doubleBalcony with view of the ocean. LCD television with satellite channels and DVD player. Complimentary wireless Internet access. Laptop-compatible safe and in-room safe. Minibar and complimentary bottled water. Ensuite bathroom includes shower with jetted bathtub. Bath amenities include double sink, hair dryer, and designer toiletries. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • A resort fee is included in the total price displayed There are no room charges for children 3 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18
  • Caters to families

Promotions

Resort Credit Promotion

Book a minimum 3-night stay now - April 30, 2012 for travel now - December 23, 2012 and receive a resort credit good for select resort services and amenities including golf, spa services, tours, beauty salon services, wedding services, dinners, and room upgrades. Resort credit will be offered in the following amounts:

  • USD500 resort credit for stays of 3 nights
  • USD750 resort credit for stays of 4 nights
  • USD1500 resort credit for stays of 5 - 8 nights
  • USD2000 resort credit for stays of 9 - 11 nights
  • USD2500 resort credit for stays of 12 or more nights
  • Valid for all room/rate categories. Credit amount will be applied to the customer account upon check-out. All services, products, and upgrades are subject to availability. Resort credits have no cash value and cannot be exchanged for other goods or services. Unused credits are not redeemable for cash and cannot be used toward future stays or transferred to another room. No refunds will be issued for unused credit. Limitations on credits for select products, services, or tours may apply. Amount of credits per product or service is outlined under each service/amenity. Credits cannot be used for purchases at gift shops, and are not applicable for products at pro shop, beauty salon, or spa. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. One credit per booking, per stay. Other restrictions may apply.

    Accessibility Options

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

    • Accessible path of travel
    • Accessible bathroom
    • Handicapped parking
    • In-room accessibility

    Property Amenities

    This self-contained property extends along the coast of the Riviera Maya, home of natural wildlife and scenic views. It is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool.

    The traditional Mexican style of this resort and its modern touches provide an attractive setting for families looking for a fun and exciting vacation filled with activities for everyone. With the unbeatable all inclusive features and its natural surroundings, Aventura Cove Palace represents an excellent choice when value and good service are what you expect for an unforgettable vacation.

    • Air-conditioned public areas
    • Total number of rooms - 489
    • Number of suites - 489
    • ATM/banking
    • Babysitting or child care
    • Ballroom(s)
    • Billiards
    • Business center
    • Concierge services
    • Dry cleaning/laundry service
    • Elevator/lift
    • Fitness facilities
    • Gift shops or newsstand
    • Hair salon
    • Designated smoking areas
    • On-site medical assistance available
    • Wireless (high-speed) Internet access - complimentary
    • Wired (high-speed) Internet access - surcharge
    • Children's club
    • Laundry facilities
    • Number of floors - 3
    • Massage - spa treatment room(s)
    • Multiple small meeting rooms
    • Multilingual staff
    • Nightclub
    • Parking (free)
    • Secure parking
    • Valet parking
    • Patio
    • Porter/bellhop
    • Private beach
    • Area shuttle (complimentary)
    • Meeting facilities size (feet) - 40,483
    • Free guest parking only during stay
    • Tennis on site
    • Supervised child care/activities
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Beauty services
    • Tour assistance
    • Wedding services
    • Wheelchair accessible
    • Full-service health spa
    • Restaurant(s) in hotel
    • Number of buildings/towers - 9
    Aventura Cove Palace All Inclusive, Puerto Aventuras,  Mexico, Property Amenities Pool

    Rooms

    Aventura Cove Palace All Inclusive offers 489 guestrooms. Rooms open to balconies. LCD televisions come with satellite channels. Complimentary wireless Internet access is provided along with direct-dial phones and in-room safes (accommodate laptops). Coffee/tea makers are provided. Bathrooms include showers, double jacuzzi, double sinks, and makeup/shaving mirrors. Minibars, air conditioning, and welcome amenities are also included. Cribs (infant beds) and rollaway beds are also available. A nightly turndown service and housekeeping are provided.

    Aventura Cove Palace All Inclusive, Puerto Aventuras,  Mexico, Rooms Guest Room

    Room Amenities

    • Minibar
    • Coffee/tea maker
    • Daily housekeeping
    • Turndown service
    • Private bathroom
    • Hair dryer
    • Makeup/shaving mirror
    • Shower only
    • Clock radio
    • Welcome amenities
    • Iron/ironing board
    • Rollaway beds available
    • Cribs (infant beds) available
    • Balcony
    • Air conditioning
    • Direct-dial phone
    • Satellite television service
    • In-room safe (laptop compatible)
    • Double sink
    • Designer toiletries
    • Jetted bathtub
    • LCD television
    • Wireless high-speed Internet access (complimentary)

    Dining

    Enjoy the traditional Mexican cuisine or savor all-time favorites, such as pizza and pasta, there is always something in the menu that will certainly appeal your palate. There is a tasty selection of natural fruit juices for the small ones and excellent red or white wines for the adults. Our wine list will surprise you. And with delicious treats to taste throughout the day, no one will go hungry at this resort. Our well-stocked bars will allow you to sample the best domestic and international labels as well as one-of-a kind cocktails.

    MUNDACA

    Location: Outdoors

    Cuisine: Argentinean

    Breakfast buffet: 6:00 am – 11:00 am

    Dinner a la carte: 6:00 pm – 11:00 pm td>

    Dress code: casual *

    VENTANAS PIZZA & PASTA

    Location: Adjacent to lobby

    Lunch buffet: International

    Dinner a la carte: Pizza & pasta from 7:00 - 11:00 pm

    Dress code: casual*

    LA HACIENDA (DINNER ONLY)

    Cuisine: Mexican

    Location: Adjacent to patio

    Dinner gourmet a la carte: 6:00 pm – 12:00 am

    Dress code: Casual elegance **

    ** Long pants, collared shirts and shoes are required.

    SNACK BAR

    Healthy snacks

    POOL BAR

    Palapa

    Swim up bar

    LOBBY BAR

    Continental breakfast

    Snacks and bar

    SPORTS BAR

    Continental breakfast

    Snacks and bar

    SWEET & COFFEE

    Creperie serving coffee, ice cream, crepes and pastries.

    From 4:00pm - 11:00 pm

    Aventura Cove Palace All Inclusive, Puerto Aventuras,  Mexico, Dining Restaurant

    Entertainment

    With its inlet coves, suitable for snorkeling and kayaking, an enormous outdoor pool and expansive gardens, the realm of leisure possibilities are never-ending. The Andromeda disco opens in the early hours of the evening just for teens; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Aventura Spa Palace.

    Coves (beach inlets), Outdoor freestyle pool, Swim up bar, 4 outdoor Jacuzzis, Pool for scuba diving demonstration, Dive tank, Kayaks & snorkeling, Teens lounge, 3 tennis courts, Billiards, Ping pong, Table games, Daily activities, Andromeda Disco, Giant chess, Bicycles, 1 multi-functional court-basketball/volleyball/soccer

    KIDS CLUB

    Our luxury all inclusive resort offers the perfect setting for unforgettable family vacations. And for the enjoyment of our distinguished younger guests we offer our kids club. Play, enjoy, imagine and have fun in the tropical paradise of our all-inclusive luxury resort in Cancun, where kids are always on vacation.

    The Kids Club invites children from 4 to 12, years of age everyday from 9:00am to 7:00pm. Professional staff at our luxury Cancun resort is always ready to entertain.

    The Kids Club features an area for videos games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.

    Recreation

    At night you will be able to enjoy spectacular shows or you just can get fun at Andromeda Disco.

    • Golfing nearby
    • Aerobics on site
    • Basketball on site
    • Bicycle rentals on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Swimming on site
    • Volleyball on site

    Spa

    • Body treatments
    • Facial treatments

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Aventura Cove Palace All Inclusive

    4.6
    out of 5
    avg. guest rating
    Hotel service:
    4.4
    Hotel condition:
    4.7
    Room cleanliness:
    4.7
    Room comfort:
    4.7
    Location:
    4.8
    Neighborhood:
    4.8
    86%

    of guests recommend

    out of 7 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    A Traveler from Wisconsin
    4.0
    out of 5
    Does not recommend this hotel
    Posted Dec 23 2010

    “Alotto be desired”

    The front desk staff is very rude and confrontational. The staff walking around the hotel really won't even look at you.. no eye contact because they really don't want to help you. You have to chase them down if you have a question or need something. Maid service was great. . Be Careful of the gift shops inside. They don't give you the right change, because they figure you don't know the money exchange. It happen 3 times to us. The pool is amazing =) HIGHLY recommend the spa.. the best we ever had in our lives =)

    Alex g from Flower Mound, Tx
    5.0
    out of 5
    Recommends this hotel
    Posted Oct 7 2010

    “Been four times before, will definitely return”

    Had a blast every time. This was first trip at this resort with my children (18 and 14). My daughter loves to snorkel and I knew she would like the lagoons. She was not disappointed. In the mornings (10-11) Jack gives a great snorkel tour finding star fish and small marine life. The lagoons are clean. The staff is wonderful. The pool is very clean and cool. Hint: buy some inflatible floats before you pack- they're not any thicker than a tshirt. Second hint: if you want your own personal attendant, bring a fist full of ones. Five bucks every morning to Angel' (pronounced Anhel) brought me an ashtray, cold bottled water as a chaser to the mudslides and banana monkeys and very stiff drinks. He would always keep an eye out for us and never rolled his eyes when the kids ordered. A few bucks to your room attendant and mini bar stocker goes just as far. Third hint: remember you're in a foriegn country.Not everyone understands American english, and not everyone is in a huge hurry. A few American dollars gets you some extrodinary service. The food is just as good. If you're staying more than 4 days, with children, you might want to go out a few nights. Children under 18 are not allowed on the all adult side. That's the only bummer. If you take a cab to the Moon Palace (as we did for dinner one night) figure $100.00 round trip. We've stayed here and Moon Palace. Never disappointed. Will go back to Moon next year just to break routine. Remember, you're on vacation, have fun.Relax.Drink.

    Events and shows
    Be conservative on the excursions. They will usually burn an entire day. If you buy them on line check in with the rep at hotel asap. Be prepared to be upsold. Bring lots and lots of sun block. 50 or above and I work outside.
    David from Minneapolis, MN
    5.0
    out of 5
    Recommends this hotel
    Posted Apr 20 2010

    “Very nice resort”

    I had not been to an all-inclusive resort before. Excellent food with a large variety of choices: exceeded my expectations. Clean and spacious pool and recreational area, so it never seemed crowded. There were many scheduled activities in and around the pool area for those with young kids or teenagers. No beach directly in front of Aventura Cove, although there is an "cove" with access to the ocean for swimming and snorkeling practice. When we wanted sand we went to one of the nearby Palace resorts (Playa del Carmen and Xpu-Ha) via free shuttle or good taxi service. The service was always very friendly. This resort is not within walking distance to anything.

    Mike C from Suffield, CT
    3.0
    out of 5
    Recommends this hotel
    Posted Apr 16 2010

    “Aventura Cove for a Wedding”

    This was our seventh stay in the Cancun/Playa area over the past five years. The fourth with Palace Resorts. The "Cove" is a 3 out of 5 stars in my opinion. The rooms are becoming dated fairly quickly. The rooms in the Moon and Cancun Palace were much nicer. Beds are hard compared to home. The guy who fills the fridge with drinks maybe came 3 times in 7 days. Maid service was decent but not like other hotels in the area. The room service is allways busy and they leave the trays in the hall at night ( we met some wildlife eating from them ). The grounds are immaculate and pool is very nice. The kids club at this resort is one of the best I've seen, with its own pool and water playing area. The kids also will love the shows held nightly. The ocean inlets are good for snorkeling and kayaking ( watch out for the crabs). The food in the buffet was to be expected and the other restaraunts were good. I would reccomend using the Spa side if you have a sitter for nice dinners. The overall feel is Palace Resorts uses this resort for Training or less engaged employees. The Spa side was really different with the service side. The bartenders were really fun and outgoing, restaraunts were better, and the service was much faster. I reccomend the Spa side if your traveling without kids.

    Area recommendations
    Take a cab to the Playacar Palace for $15 bucks. The Beach is really nice. Shopping, bars, and ferry to Cozumel are right there. We also like X Caret, X Plor, and Xel-Ha...all beautifull and worth the money.
    What to pack
    Mosquito Spray. Your in the jungle so they are everywhere.
    Shopping
    The shopping is in Playa Del Carmen
    A Traveler from Charlotte, NC
    5.0
    out of 5
    Recommends this hotel
    Posted Mar 28 2010

    “Quality all inclusive resort at a very good price”

    This was our 2nd stay at the Aventura Palace. Our first stay was 6 years ago. We had a great stay. The hotel wasn't very busy - apparently due to the economy. So, we had our pick of lounge chairs by the pool and beach every day. We never had a wait for any of the many restaurants at the resort. The food and drinks were fine. We never expect gourmet food at all inclusive resorts. The staff was friendly. They even moved us from a room with 2 double beds to a room in a better building with a king bed. We took advantage of the excursions that were included - the trip to one of the Mayan Ruins and the zip line excursion. We had a good time on both. The only problem was a leaking air conditioner that left a small pool of water at the entrance to our room. We'd definitely go again.

    Brian O. from Manchester, NH
    5.0
    out of 5
    Recommends this hotel
    Posted Dec 23 2009

    “This place exceeded our expectations!!”

    The Aventura Cove Palace is a beautiful and clean resort with a wonderful staff who is willing to do anything to make your stay special. The food is very good and there is always a wide variety from which to choose. The bar and wait staff are very, very attentive to all your needs and wants. Carolina, Chucko, Diego and Jose are the best!. We brought our 21-month old and she had a ball. The place is very kid friendly and there's lots to keep them entertained. If you're looking for a family vacation spot, look no further...the Aventura Cove Palace is the place for you!

    luis p from monterrey
    5.0
    out of 5
    Recommends this hotel
    Posted Aug 13 2009

    “very impressed”

    good food and drinks

    TripAdvisor Traveler Rating:

     

    (based on #### traveler reviews)

    Additional reviews provided by , the world's leading source of hotel reviews.

    Aventura Cove Palace All Inclusive

    KM. 72 Carretera Cancun-Tulum Puerto Aventuras, 77701 Mexico

    Sorry, we're unable to show you a map of location right now.
    We have detected you are either using an old browser or one not compatible with our maps.

    Nearby Points of Interest

    • Dolphin Discovery - 1.3 km / 0.8 mi
    • Chac Mol - 3.3 km / 2 mi
    • Xpu-ha Beach - 5.2 km / 3.2 mi
    • Yal-ku Lagoon - 14.2 km / 8.8 mi
    • Half Moon Bay - 14.8 km / 9.2 mi
    • Akumal Beach - 16.1 km / 10 mi
    • Xel-Ha Water Park - 25.5 km / 15.8 mi

    Location Highlights

    • On beach
    • Airport nearby
    • Full-service health spa nearby

    The preferred airport for Aventura Cove Palace All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 69.2 km / 43 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

    Area:

    Puerto Aventuras, Quintana Roo, Mexico: Puerto Aventuras, an upscale resort community between Playa del Carmen and Tulum, has the only mainland marina on the Riviera Maya. Sailing and sport fishing are popular activities here, as are boat tours, diving, and snorkeling. Museo CEDAM displays the history of diving in the area. Nearby, Xpu-Ha is considered one of the most beautiful beaches on the peninsula.

    Aventura Cove Palace All Inclusive

    KM. 72 Carretera Cancun-Tulum Puerto Aventuras, 77701 Mexico

    Most recent booking for this hotel: less than 10 hours ago.
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