Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Belinda/William from Denver, CO, USA

Perfect for Us

Posted Feb 21, 2014
Pros: We were home.
Cons: I hope they don't change a thing.
Location: Ek'Balam, Chichen Itza, Merida for Carnival, Sian Ka'An.
We spent our time between Cabanas Copal and Azulik cabanas. They are part of the same establishment. Marco, Marcela, Polo, and the entire staff were always very helpful and friendly. They took excellent care of us. The rooms were candle lit, which we already knew and which was one of the key reasons we booked there, having been before. The energy around the place was serene. The sunrises and moonrises above the ocean from our decks was breathtaking. The large baths inside and outside overlooking the ocean of each Azulik cabana for romantic soaks were delightful. The secluded beach was inviting.
5 out of 5
Recommended
for Everyone
by A verified traveler

This is why Tulum became my favorite destination.

Posted Apr 14, 2013
While Tulum has grown and there are many new great restaurants, Cabanas Copal reminds me of the authentic Tulum I fell in love with many years ago. Real beachfront Palapas in the Mayan tradition off the grid and unplugged. Antonio met us late and took care of us with a smile. The cleaning staff suprised us each day with swans and flowers. Yes you can spend four times as much and have an experience to remember but for me this is why I travel here.
3 out of 5
Recommended
for Couples
by Matthias

Rustic by all means

Posted Jan 31, 2013 on Hotels.com
Very rustic and basic, no electricity, candles at night, moskito net over bed, bathroom ok, a little bit pricy for what you get
5 out of 5
Recommended
by A verified traveler

so nice and quiet

Posted Jan 29, 2013 on Hotels.com
loved this place. felt like a treehouse. very quiet location. beach in front is very private.
1 out of 5
by Volker from Michigan, USA

Very poor value-for-money ratio

Posted Dec 19, 2012
Pros: We enjoyed a lot the very quiet nights and the very beautiful sun rises.
Cons: Much too expensive for what it is.
Our cabaña was very dirty and very worn out. Many details were not functionally, damaged or broken. The roof was not leak proof. Sometimes when it rained during the night, water was dripping on the bed and caused sleepless nights In several occasions we woke up in the morning without any water in the cabaña (no shower, no toilet). BTW - the water in the shower is saltwater. During the time we stayed in Copal, several personal things like blankets and a sleep-shirt "disappeared" from the cabaña also we had the cabaña always locked. In overall the value-for-money ratio was very poor. The room quality and the service would be something one would expect for a room that costs 2x USD. We personally did not like being surrounded by naked people in the cabaña area and the beach. We think nudism should not be accepted on Mexico beaches because it is forbidden by federal law and it is in extreme misalignment with the Mexican culture and local customs, which should be respected by the foreign visitors.
5 out of 5
Recommended
for Couples
by A verified traveler

Beach huts on a cliff

Posted Dec 5, 2012 on Hotels.com
If you find a decent rate, this is a great place for a beach cabana experience. Huts are nice, beds are comfortable and the housekeeping staff is terrific. Access to both a long stretch of gorgeous beach to the north or a smaller cove to the south.
1 out of 5
by A verified traveler

Not impressed

Posted Jun 23, 2010
If this is what Eco-Tourism is all about, I can do without.
4 out of 5
Recommended
by A verified traveler from Shoreline, WA

Go for the masaje de xocolat (yep, that's a Chocolate Massage)

Posted Mar 10, 2010
Unfortunately my stay at the Cabanas Copal was only for a one -night stopover. The shorefront cabin was beautifully situated overlooking a wonderful beach from which crashing waves lulled me to sleep, followed by the rising sun on waves the next morning. The staff was friendly, cheerful, helpful and genuinely interested in making my stay the best. They were attentive to details, helped set up a taxi for my return to Cancun Airport, and even gave out hugs! The bar overlooking the beach was relaxed and comfortable. The main dining area was okay, not outstanding. I would have chosen other dinner options had I been traveling with another person. Remember it's clothing optional on the beach, and people do opt. And did I mention the massage? The "Maya Spa" had more options than any spa I've seen in the US. Seriously. From Reiki to Deep Tissue, Spiritual Healing to Cranial Sacral plus beauty treatments galore. But just for fun, do try the chocolate massage. You'll have to wash away even the last iota of modesty, but it's worth it.
3 out of 5
Recommended
by A verified traveler from baltimore, me

Pretty much what I expected

Posted Nov 11, 2009
3 of us stayed in the Quad Oceanview #2 at the end of October. Check-In was super smooth and quick and a hotel worker led us to our Cabana so we had no problem finding it. All staff members were extremely friendly and helpful with any questions. The beach was absolute paradise! I never had a problem obtaining a chair and it was not crowded at all. Definitely a clothing optional beach so if that sort of thing bothers you, you've been warned. We had the beach all to ourselves at night and would sit out there, drink and stargaze like there was no one else on earth. The location is great - near a lot of other Cabana places and only like a $3.50 U.S. fare to town. My only caveat is that I'm not sure if they have maid service or if you have to ask for it and we had a problem with mosquito netting coming down and told someone, but noone ever came to fix it. It really wasn't a big deal because we didn't need it at this time of year anyway. All in all, if you're looking for a rustic, "get away from it all" experience and you don't want to be bothered by anyone, this is the place to go.