Dear Charlotte,We was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.

Estimado Rodrigo Emilio,lamentamos que su estadía no haya sido de su agrado. Nos hubiera gustado saber sobre su experiencia durante su estadía y así haberle ayudado. Y aunque sabemos que en ocasiones las percepciones pueden variar, agradecemos el tiempo dedicado compartir su valoración.

Dear Guest,It came as a complete surprise to us that your experience with our Hotel was not pleasant whereas we received many compliments from other guests. Even when we assist you to turn on the AC properly and leave it working fine and cool. We wish you all the best in your future travels.

Dear Robert,We really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! We will make sure to pass on your comments to the team.Please return soon. It would be our pleasure to welcome you back.Kindest regards

Dear Guy,Thank you for sharing your positive and constructive comments about your past stay with us.We will share your nice comments with the whole team and we are sure they will be encouraged by your remarks. We look forward to serving you again soon!

Dear Bradley,Thank you for your positive and constructive comments about your past stay with us. We will share your nice comments with the whole team and we are sure they will be encouraged by your remarks. Also we will follow up immediately with your report. Wishing you the best until next time, and regards.

Dear Ronald,Thank you for taking the time to review your stay.It came as a complete surprise to us that your experience with our Hotel was not pleasant whereas we received many compliments from other guests.We don't have any report from you about the AC didn't work during your stay. We wish you all the best in your future travels.

Dear Giuliana,Thank you for taking the time to review about your recent stay with us. We look forward to welcoming you back soon.

Dear Julie,While we regret the unsatisfactory experience, we appreciate you taking the time to post your review.We are concerned with the issues you encountered during your stay and did follow up with your report, the situation with the hot water was fixed and is working no problem. There was also a miscommunication about you room number, and that was solved inmidiatly. We hope next time we will achieve a better ranking. We will work on the details to make it happen.

Dear Karla,Thank you for taking the time to write this review. It came as a complete surprise to us that your experience with our Hotel was not pleasant whereas we received many compliments from other guests.Hot water was fixed and works perfectly.We appreciate your comments about our location and cleanliness. We hope next time we will achieve a better ranking. We will work on the details to make it happen.

Dear Nicholas, Wow, what a great feedback and review, thank you so much! We appreciate your kind words about your experience with us and for mentioning our staff. We will make sure to pass on your comments to the team, it would be our pleasure to welcome you back soon.

.Dear Melanie, We would like to thank you for taking the time to post a review on your recent stay with us. It would be our pleasure to welcome you back soon.

Dear David, We really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team. It would be a pleasure to see you next time!

Dear Loonie, We would like to thank you for taking the time to post a review on your recent stay with us. I will pass your comments to the team, this will make them very happy. Also, we will take your comments to improve. We are grateful for your kind feedback and look forward to welcoming you again soon!

Dear Pierre, Thank you for taking the time to write a review about your recent stay with us. Our entire team looks forward to welcoming you again soon. Wishing you the best until next time, and regards.

Dear Guest, Thank you for sharing your positive comments about your past stay with us, we do look forward to welcoming you in the near future.

Dear Andrew We are very sorry that you were unable to enjoy your April booking. From our side, we proceeded according to the policies agreed in the reservation, which mentioned that there was a penalty for no show. However we would like that you don´t lose your investment and enjoy this reservation on a future date. Please, do not hesitate to contact us, if you want to take advantage for this option. Regards

Dear Guest Thank you dor sharing a honest opinion with us, We understand that in some ways our property can feel a little lonely, but with only 6 room´s this can be a normal feeling, even that Sundays we do have breakfast service at the restaurant. On the other hand, all characteristics, schedule and reception hours are described at the property description, so I would recommend to read them before in order t see if them can adjust to your needs. Regards

Gracias Peter, para nosotros ha sido un gusto recibirle y esperamos volver a atenderle en una nueva ocasión. Saludos

Thank you Denise for this amazing review, we are happy to hear you enjoyed your stay with us and everything was smoth relax and happy. Come back soon!

Estimado Steve, Gracias por compartir una evaluación sincera acerca de su visita. Nos gustaría saber más acerca de lo sucedido, para saber como podemos mejorar. Esperamos contar con una nueva visita para demostrarle que hemos mejorado. Saludos

Dear Michael Thank you for sharing the result from your past visit, we are very happy your staying was good but we would love to know how can we improve ourselves in order to be excellents, please write us back and let us know. Regards

Dear Patrick We hope you're having a wonderful day We've already sent you the voucher certificate the same day you gave us your mail. Even though the Hotel is open we agreed to gave the certificate due to your flight issues. Feel free to contact us if you have any doubt. Regards

Dear Mr. Richard: We are proud to know that you have enjoyed pleasant moments at LM by Inmense, we hope to host you again, it will be a pleasure to welcome you. See you soon!

Dear Mr. Gilbert. Thank you for sharing your comment with other travelers, it is a pleasure to know that you have enjoyed a memorable stay. We hope to see you again very soon!

Dear Mr. Brian: Thank you for sharing your comment, we regret what happened during your stay, as all our guests were informed, we had a problem with one of the pipes however it was resolved shortly. We hope you give us the opportunity to serve you again.

Dear guest: Thank you for sharing your valuable comment, we regret what happened during your stay, please be assured that we will take your feedback into account to avoid future situations of this kind. Best Regards

Thanks for sharing your comment. In the rooms you can find the numbers where you can communicate to report any incident that occurs, we would have loved to support you but unfortunately we had no report of the situation. We hope to have you back again.

Dear Stacey, It has been a pleasure to receive you in LM by Inmense during your recent stay. We thank you for the time you have spent sharing your comments. We are glad to know that you have spent some excellent days with us and we hope to see you again very soon. Best regards!

Dear Guest Thank you for sharing your wonderful review. It sounds like the entire LM familia, exceed your expectations on all levels! We could not be more thrilled to hear that your vacation was such a special time and that you were able to relax and enjoy your visit to the fullest. Thanks again for sharing, We look forward to pampering you on many future visits to la Riviera Maya!

Dear Luis Muchas gracias! We loved hearing that you had such an amazing getaway to Lm by Inmense. All the team were delighted to take care of you throughout your visit and we'll be sure to thank them on your behalf. Luis, please let us know when we can help create another special experience for you and your wife. Nos vemos pronto!

Dear Guest Thank you for taking the time to share your experience with the travel community, knowing that your vacation has left you satisfied makes us feel very proud of our hotel. Thank you very much for your kind comment about your experience and our service. We hope to receive you back soon. Regards

Dear Guest Thank you for sharing with us the details about your recent staying at LM, we are very proud to know that you have had a wonderful time. Regards

Estimado viajero Agradecemos su reciente visita a LM by Inmense. Como parte integral de la propiedad, me enorgullece conocer su satisfacción con nuestra atención personalizada de nuestro staff, nuestras amplias y cómodas habitaciones y sobre todo nuestras ‘excelentes instalaciones’. Esperamos verle nuevamente muy pronto

Dear Bruce Thank you for giving us a perfect rate from your recent staying, we are very proud to know that all the team's effort was adorable, on the other hand we appreciate your suggestions about breakfast we will take them in count. We hope to see you anytime soon.

Dear Guest Receive my warmest greetings from Le Blanc Spa Resort. Thank you very much for this great review. I am very happy to read that you loved the renovations recently made at the resort. I appreciate you mentioned the great attention that remains at LM by Inmense. I am proud to know that Rey, and all the team gave you an excellent service and exceeded your expectations. I will recognize them for their commitment. Thank very much for recommend the photo shooting service at the resort. I bet next guests appreciate it. We look forward to your next visit.

Dear Rodney Thank you for taking the time to send us your comments. We are glad to hear that our staff were attentive and friendly to your needs, Manuel, Cynthia, Javier, Salvador and Carmen will feel so proud. As you noticed, we are located in the heart of the downtown were there are many things to do and places to visit. We want to thank you again for choosing LM by Inmense and we will be glad to welcome you back again

Estimado cliente. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo a tus necesidades tanto como hayas disfrutado de tu estancia. ¡Cuídate!

Dear traveler We greatly appreciate your time to let us know your comments about your experience at LM by Inmense and we are glad to know that you enjoyed your stay with us. Each of our rooms is designed to provide a maximum level of comfort and privacy with all the necessary services to enjoy a few days of rest, which is complemented by the warm attention of our staff of which we are always proud. That´s why we highly appreciate yur suggestions and we will work on them. For us it was a pleasure to receive him and have been able to offer him a pleasant experience. We hope you can be back with us soon. See you soon

Dear Norma Thank you very much for such an emotional description of your experience in LM for Inmense and for highlighting the invaluable work of our collaborators. They are the ones who make our guests' dreams come true by providing a service with true passion. It is very gratifying for all of us to know that this was a very special experience and we are very happy to have been part of it. Let us give you a vacation to remember. All of us who are part of this wonderful hotel, we sincerely appreciate your visit and we hope to welcome you with open arms.