Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom 日本

ホテルはまま、悪くない。安全性は悪い、Wifiが使えない。

Posted Mar 1, 2015
Cons: WiFIを改善して欲しい。 Homelessの人が階段にずっと座っていたので、怖かった。
Wifiが部屋で使えない。何回もお願いしたにも関わらず4泊5日はインネットなしで過ごさないといけなかった。Wifi意外は安く予約できので、文句なし。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Room was clean and comfortable

Posted Feb 28, 2015
We arrived and room was fresh and clean. Room smelled fresh and beds were comfortable.Bathroom was also very clean and nice .
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, not so great location

Posted Feb 22, 2015
Pros: The room, the pool, and the low cost.
The hotel itself was really quite nice. Nice outdoor pool, clean and comfortable rooms, and parking (parking was $10 a day but that's not bad compared to how much it costs to park your car most places around the city). The location of the hotel wasn't great; not a whole lot to do around where it was and a drive or bus distance from most other areas that would be more exciting to be in.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York,NY

Excellent location & value, clean, comfortable

Posted Feb 17, 2015
I came here upon recommendation from a local acquaintance. The rooms have everything necessary for a short or extended stay . The staff is friendly and accommodating while being professional. The facilities are well maintained and clean. The location in SOMA is perfect.
2 out of 5
by A verified travelerfrom fresno ,ca

The staff was so bad. no greeting, no smile,

Posted Feb 3, 2015
Pros: clean
Cons: employee attitude
Location: it is in a very bad area. crowded and noisy.
The staff was so bad. no greeting, no smile. Customers stood in front of my window smoking, the smoke flied into the window. the noises( walking, talking, arguing) kept coming through outside the door for a long period of time. At the midnight, a woman's high heel walking sound spread out on the my top and had conflict fight sound (a woman and security guard). Overall, it was not good experience.
4 out of 5
Recommended
for Families
by A verified travelerfrom TX

Food

Posted Feb 3, 2015
Pros: It was very reasonable.
Cons: More variety of food.
Location: The walk to the F train line to go to Fisherman's Warf was approximate five city blocks. But, after the first day we learned to window shop.
There should have been more food available. With the Hotel being so far from food establishments, I would have been okay paying a few dollars more per night to have more variety of food at the hotel. A bit more protein, additional fruits, etc.
2 out of 5
by A verified travelerfrom Orange County CA

Stay at Civic Center Motor INN

Posted Feb 2, 2015
Pros: 1) Location if you have business with any of downtown government agencies. 2) Breakfast was fair as we liked the waffle machine. Con's:
Cons: Rude helpless staff ( upon checking in). had to drag help out.
Location: Civic center and government agencies. Location was a main reason for choosing to stay at Civic Center Motor Inn to avoid downtown morning traffic.
Pro's: 1) Location if you have business with any of downtown government agencies. 2) Breakfast was fair as we liked the waffle machine. Con's: 1) Rude helpless staff ( upon checking in). had to drag help out. 2) Had two beds as promised but none was queen. 3) No working in room wifi and when reported no response from staff to fix the issue. 4) Parking was available for an extra $10. 5) Security was bad as a person came knocking at our door around 1 am asking to be let in.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bethel Island

we would stay again

Posted Jan 30, 2015
Pros: location
Cons: if you got to improve anything then the price gos up its fine the way it is
we got sleep,we got food,we got tv,we were happy,i cant think of anything els it was a good trip
1 out of 5
by A verified traveler

Wifi didn't work

Posted Jan 29, 2015
There was a promised "in-room" wifi. It didn't work. When I brought it up to staff they were completely ambivilent. I suggested maybe they forfeit the parking rate as a consolation. They looked at me like I was crazy. Would never stay here again.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 25, 2015
A bit noisy during the night. Room is not big but enough. Nice shower separated with glass door from the other part of bathroom. Breakfast is quite simple: toasts, waffles, donuts and coffee.