Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Convenient to everything.

Posted Jan 16, 2015
Valet parking very pricey, but overall a comfortable stay. Convenient to trolley to Fisherman's Wharf.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great hotel in the heart of San Francisco

Posted Jan 9, 2015
This is a great hotel that is located in the heart of San Francisco. The staff is super attentive. The rooms are clean and nicely sized. We had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to union square

Posted Jan 5, 2015
Pros: The decor, the rooms, the food and the location.
Cons: Concierge can do a lot better in guiding you. The hotel is relatively small compared to others in the same category
Location: Chinatown is one block away There's a cable car stop right next to the hotel Union Square is just four block away
The hotel was very nice and it's in a good location, on block from chinatown and four blocks from union square. It has a nice fitness center, small but cozy bar and restaurant. Staff was friendly and the food is really good. However, I noticed other hotels that where far better at the same price. For instance the Fairmont is gorgeous and the JW Marriot is right in front of Union Square. In general, my stay at the Ritz was good and this hotel is always a nice option anywhere you go.
2 out of 5
by A verified traveler

dissapointing

Posted Dec 31, 2014
It certainly didn't meet the expectations we had previously about the Ritz. The carpets were dirty, the service was just ok
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cleveland, ohio

Beautiful Hotel!!

Posted Dec 27, 2014
We had a wonderful stay. Gorgeous property. Outstanding staff! Everything we expected!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guadalajara

Hotel en Excelente Ubicación y Cómodo

Posted Dec 26, 2014
Pros: Principalmente su ubicación y atención de su personal.
Cons: Limpieza de alfombras.
Location: Restaurantes, tiendas, lugares de atracción.
Hotel en muy buena ubicación, lujoso, habitaciones cómodas y personal muy atento.
3 out of 5
by A verified traveler

Posted Dec 23, 2014
Pros: Location is good
Cons: Overall condition
The trip was short but hotel disappointing . Could not get into High Tea. Too many extra charges. Taxes parking etc. just worn out rooms and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, BUT.....

Posted Dec 15, 2014
The Ritz Carlton hotel is beautiful, no doubt about that BUT the young women at the front desk and in reservations were not friendly nor kind. Actually border line rude. Refered to Expedia as if, beneath them. I am not sure why they would care where or how I booked my stay there. I was very sad to see this as I have always loved the Ritz Carlton.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel!

Posted Dec 9, 2014
Everything was really nice! I will definitely go back some day.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Nice classic hotel

Posted Dec 1, 2014
The hotel was great but I had problems with housekeeping and the bell men gave us wrong suitcases when we checked out and we had to ship the stranger's suitcases to the hotel