My husband and I stayed her on our recent trip to Santiago in December and really enjoyed the quaint B&B! Our room was spacious and stayed cool all evening despite it being hot out and having no air conditioning in the room. Our en suite bathroom was small but it was all we needed for our 3 night stay - it had hot water, hair dryer, soaps. The location of the property is right in Providencia near a subway line, so you could walk ~25 minutes to other nice neighborhoods like the Costanera Center, Bellavista neighborhood, Lastarria neighborhood or you can take a quick subway ride. The B&B is in a residential neighborhood but there are many little restaurants and shops nearby. The property and surrounding area are quiet and felt very safe and secure. Checking in was very easy, the front desk staff were kind and willing to help us make phone calls, book tours, etc... around town. We spoke to the staff in Spanish but I did hear them speaking English to other guests. The breakfast is minimal (breads, salami, cheese, yogurt, cereal) but it's adequate to start your day. I would highly recommend staying here if you are visiting Santiago!