Florida Family Single | Private kitchen | Fridge, microwave, coffee/tea maker, toaster

Reviews of Captiva Beach Resort

2 out of 5
Captiva Beach Resort
6772 Sara Sea Circle, Siesta Key, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1035 reviews" "
Rating 8 - Good. 267 out of 1035 reviews" "
Rating 6 - Okay. 70 out of 1035 reviews" "
Rating 4 - Poor. 37 out of 1035 reviews" "
Rating 2 - Terrible. 19 out of 1035 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georgianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone in the office is great and helpful right down to the cleaning staff! Especially Jen in the office. She is over the top accommodating. Wonderful customer service!! Couldn’t be happier here at our stay! The beach access is just a short walk with beautiful powdery sands and clear blue waters! Highly recommend!
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Georgianna,Thank you for the wonderful review and recommendation! We're glad our beautiful beach and exceptional service impressed you. Jen will be proud you mentioned her kind assistance as well. Please come stay at Captiva Beach Resort again soon for another fantastic getaway!

10/10 Excellent

Georgianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow Jen at the front desk was AMAZING! Talk about accommodating! She is the best. We love our little gem we found. The room is clean and tiny. Our bungalow for future vacations to come!
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Georgianna,We were delighted to welcome you to Captiva Beach Resort. Thank you for letting us know that Jen's exceptional service started your vacation on a positive note! We hope to create more memories with you soon.

8/10 Good

COSTAS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Neal

Liked: Cleanliness, property conditions & facilities
Great location in crescent beach. Beach is literally a 3 minute walk where you can rent 2 sunbeds and a umbrella, beach is lovely. The captiva is a lovely set of apartments on one level very clean with everything you need. The captiva is within a village like area lovely and clean great location and you can get the free trolley into the vibrant village area. Would highly recommend staying at the captiva.
Stayed 3 nights in Apr 2024
Response from General Manager on May 3, 2024
Dear Neal,From our prime location on the beach to our clean accommodations, we're so thrilled to know that you enjoyed everything about your time with us. Thank you so much for the five-star rating and we hope to have the chance to host you again in the future.

6/10 Okay

Jill, Howell

Traveled with partner
Liked: Amenities
The property was ok. Location was the best part. Steps from the beach and dining. Our room had a strange smell like something was being covered up with an overwhelming pine or lemon scent cleaner. Staff were really friendly. Weird people in the room to our right we felt were more likely residents than visitors. They made us feel uncomfortable as they were loud, obnoxious and always trying to engage us in conversation.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Jill,Thank you for your feedback. We are happy to learn you enjoyed our convenient location and friendly staff. We apologize that you did not have the best experience with our other guests. Please know, that we will share your concerns about the odor in your accommodation with our housekeeping team so they can seize all opportunities to improve. Thank you for choosing to stay with us and we hope you consider returning.

8/10 Good

Richard

Traveled with family
Great location at the quieter side of Siesta Key beach. Private beach access with lounger hire. Hire costs were maybe a little bit expensive. Free car parking and laundry facilities availability. Regular free trolley bus transport into downtown Siesta Key available.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 16, 2024
Dear Richard, Thank you for your comments and for choosing to stay at Captiva Beach Resort. We are delighted to hear you thoroughly enjoyed our location and private beach. Our staff strives to provide friendly services as well as convenient and comfortable accommodations, and we're thrilled to hear you had an overall terrific experience. We look forward to your next visit!

8/10 Good

Diane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Daryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location for the beach. The beach does not offer any services however except chairs/umbrellas. The pool at this property is shared by several other properties. Was fine, but crowded. Loved the ping pong tables and bocce ball on site. And the courtyard with artificial turf was nice also. Room was perfectly clean. Kitchen was nicely furnished. Was also nice that there were some beach things to use (coolers, chairs).
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Daryn,Thank you for sharing your thoughts on your recent stay with us at Captiva Beach Resort. We're delighted to hear you enjoyed our beachfront location and amenities. We aim to make every guest's stay as comfortable and enjoyable as possible. We appreciate your feedback regarding the shared pool situation and understand how this can impact the experience during peak times. We look forward to welcoming you back for another pleasant stay, offering the perfect blend of relaxation and recreation.Warm Regards, Management Team

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was available early, clean, bed was comfy. Jenn at the front desk was super friendly and helpful.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Michelle,Thank you! It was a pleasure to welcome you to Captiva Beach Resort, and we are delighted you had such a wonderful stay. Our team works hard to ensure our guests leave with fond memories, so Jenn and the rest of the staff will enjoy your kind comments. Please come see us again soon.

10/10 Excellent

Del

Stayed 4 nights in Mar 2024

10/10 Excellent

Madelyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Less than 5 min walk to the beach was super convenient. Comfortable beds, clean rooms, and friendly staff. Smart TV in room was nice to stream movies in the evening. Would definitely stay here again!
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Madelyn,Thank you for choosing Captiva Beach Resort. It's great to hear our proximity to the beach, comfortable beds, and friendly team made your stay enjoyable. We're delighted to have hosted you and look forward to welcoming you back soon!

8/10 Good

Darcie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for us. Very close to the beach and restaurants. Very friendly staff and other guests.
Response from General Manager on Mar 11, 2024
Dear Darcie,Thank you for choosing Captiva Beach Resort and for sharing your delightful review. We are thrilled that our amazing staff and great location were everything you needed for a wonderful stay. We look forward to welcoming you back again to our little slice of paradise.

6/10 Okay

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and very helpful staff.
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Kent,Thank you for sharing your five-star review of Captiva Beach Resort. We're delighted to hear that you found our staff friendly and helpful! Providing excellent service is always our top priority, and we're glad we could make your experience a positive one. We look forward to welcoming you back in the future.

10/10 Excellent

James

Traveled with partner
Liked: Property conditions & facilities
Our second stay here. We love the place! Quiet, close to the beach, restaurants, and shopping. Jenn was marvelous to work with!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear James,It's always a pleasure hearing from our guests. We're glad our quiet accommodations and close proximity to the beach added to your experience and that you appreciated Jenn's exceptional service. We look forward to hosting you again at Captiva Beach Resort!

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karla

Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Liked: Cleanliness, room comfort
Perfect for reasonable quality close to beach
It was quite good Jen was very nice and helpful looking for anybody to be more accommodating Walk to the beach was in minutes on a low traffic side road that the hotel resort was on
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 11, 2024
Dear Jim,Thank you for choosing us for your recent visit to Sarasota! It is wonderful to see that we met your expectations and delivered a top-notch stay. We trust you enjoyed your time in the sun when you visited the beach. Safe travels, and we hope to welcome you back to Captiva Beach Resort again soon.

10/10 Excellent

Jason

Stayed 4 nights in Feb 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was amazing
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Emily,It warms our hearts to know that you enjoyed our team's amazing service during your visit! We trust that everything else was in order for your stay and we hope to see you again soon.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. I especially liked the short walk to the beach. Absolutely beautiful beach
Stayed 7 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Karen,What a review! We enjoyed hosting you during your trip to Sarasota, and it's great that you had an unforgettable experience. Whenever you need a relaxing respite, know that you can put your comfort back in our capable hands at Captiva Beach Resort!

10/10 Excellent

Leeanna, SUN LAKES

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location. Staff was very accommodating & friendly. Central to beach, bars, some shopping but not big choice for dining. Free trolley & shuttle service for local area.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Leeanna,Thank you for sharing your five-star review of Captiva Beach Resort! We're delighted you appreciated our central location, friendly team, and the convenience of our shuttle service. While dining options may be limited, we're constantly working to enhance our guest experience. We hope to have the pleasure of hosting you again and continuing to make your stay enjoyable.

8/10 Good

Gary

Liked: Cleanliness, room comfort
The woman at the front desk was amazing!! So kind and helpful
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Gary,Thank you for choosing Captiva Beach Resort and for sharing your lovely review. We do have one of the best teams in the business, and they will be delighted to know you appreciate their kind service. Please come see us again for another great getaway.

8/10 Good

Stephen

Large older property and just 5 minute walk to beach.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Stephen,Two things that you can always expect at Captiva Beach Resort are spacious facilities to relax in and a prime location to explore the scenic surroundings. Thank you so much for the review. We look forward to making more memories with you in the future.

10/10 Excellent

Vinny, Cape Coral

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean property
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Vinny,Thank you for the outstanding rating of your recent stay at Captiva Beach Resort. We're glad you enjoyed your visit with us and our clean facility. It would be our pleasure to host you again in Sarasota, so come back soon.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Love my little hideaway!!
Love this spot, been here multiple times. Short walk to beach, pool nice and warm. Great bars and food within 10minute walk. Or take the FREE shuttle available on the island. Will be back!
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Julie,Thank you for your glowing review! We're thrilled you've had multiple exceptional experiences at Captiva Beach Resort. It's wonderful to know that our proximity to the beach, the warm pool, and the nearby bars and food options have contributed to your enjoyment. We're also glad that the free shuttle service on the island added to the convenience of your stay. Your enthusiasm for returning is the best compliment we could receive. We eagerly look forward to welcoming you back for another great visit!

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2023

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
This place was great, friendly staff, great location, lots of amenities, close to the trolley stop. They had beach towels available and had plenty of games to use at the location. The only reason not five stars, was the bathroom sink was tiny, no counter space, and found a big black wasp looking bug in the room. I was able to kill the bug and were fine. The sink was not a big issue but made morning routine a little difficult. Otherwise everything else was great!
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 4, 2023
Dear Laura,It was a joy having you as our guest at Captiva Beach Resort. Despite the bathroom area not being your preference, it's nice to know our friendly service, convenient location, and abundant amenities made for a good stay. We appreciate the feedback and look forward to hosting you again in Sarasota.

10/10 Excellent

Vitaly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from General Manager on Oct 31, 2023
Dear Vitaly, Thank you so much for taking the time to share your thoughts with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

EDWIN, Indianapolis

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent little resort right on the beach! Very happy with the size and coziness of the rooms. Will definitely look to stay there again in the future!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Nicholas,Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed your overall visit and appreciated our beachside location and comfortable accommodations. Thank you for choosing Captiva Beach Resort, and we hope to see you again soon!

10/10 Excellent

Beverly, STRONGSVILLE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There was a private entrance to the ocean roughly 400’ from the entrance and a clean, warm pool with plenty of lounge chairs. The people were very friendly and the staff were great. We had a car, although if needed there was a trolley that went to a shopping and dining spot with a ton of restaurants.
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Dear Beverly,Thank you for sharing your five-star experience at Captiva Beach Resort! We're thrilled to hear you enjoyed our convenient ocean access, warm pool, and the friendliness of our team. It's fantastic that you also found the nearby trolley service beneficial. We can't wait to welcome you back for another great stay.

10/10 Excellent

nicolas Canada, Ottawa

Liked: Cleanliness, property conditions & facilities
Excellent location very close to beach and restaurants.
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Nicolas,It was a pleasure having you stay with us during your recent visit! We're glad you enjoyed our hotel's location and hope it made your trip even more awesome. Your review is greatly appreciated, and we hope to get the honor of welcoming you back during future travels.

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
The room and pool are very clean. The beach is a short walk away. Only bummer is that unless you purchase a chair at the beach there is very little room to spread your towel and hang out.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 3, 2023
Dear Celeste,Thank you for your excellent review! We're glad to hear that you found the room and pool to be very clean and enjoyed the proximity to the beach. We understand your concerns about the limited space and appreciate your feedback. We look forward to having you visit us again at Captiva Beach Resort!

10/10 Excellent

Christyne

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Harold, Nokomis

Liked: Cleanliness, property conditions & facilities
Check-in was a breeze and front desk staff courteous and friendly.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Harold,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come stay at Captiva Beach Resort again soon.

4/10 Poor

susan

Liked: Cleanliness, room comfort
Misleading and dishonest motel information
Misleading information. There is NOT a private pool. It’s shared by 6 motels and small. There is NOT a private beach. The beach is run by private companies that you must rent their chairs from or sit on the outer perimeter or in the water. Misleading and dishonest.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Susan,Thank you for sharing your feedback with us. We apologize for any inconvenience or disappointment you may have faced during your recent stay. As part of our commitment to transparency, we will look into your comments and take the necessary steps to address your concerns. Your feedback is valuable to us, and we appreciate you bringing this to our attention.

10/10 Excellent

Pedro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was great it really suprised me, very clean, friendly staff, 1 min walking distance to beach 5 mins walk to restaurant, liquor stores, 7 eleven... it was great for me and my family will definitely repeat.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Pedro,We're thrilled you and your family had a great experience during your stay at Captiva Beach Resort! It's wonderful that you found the hotel clean and the staff friendly. The convenient location close to the beach and various amenities is a plus. Thank you for choosing us, and we look forward to welcoming you and your family back for another enjoyable stay in the future. Safe travels until then!

10/10 Excellent

Raymond

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Hidden Gem
Great little hidden gem for any occasion, romantic or family, or girls relaxation weekend. Rooms are a little small for multiples. Rooms need some updates, but very comfortable and many kitchen items to make your stay easier. A short walk to the beach and that makes a great stay
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 30, 2023
Thank you for staying with us and taking the time to share your thoughts. We're glad our close proximity to the beach and in-room kitchen items helped make your visit memorable. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we hope to see you again soon.

10/10 Excellent

Julie Ann

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great!
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Sharyn,Thank you! We are thrilled you had such a great experience at Captiva Beach Resort and appreciate you sharing your lovely review. We look forward to welcoming you back for another awesome getaway.

8/10 Good

Michael

Traveled with partner
Liked: Amenities
We have stayed here before and will stay there next year. The staff is excellent. Very friendly and helpful. The property is well maintained and clean. Walk to the beach with towels they supply. Highly recommend this property.
Stayed 7 nights in Aug 2023
Response from General Manager on Aug 25, 2023
Dear Michael, It's always a pleasure to welcome back familiar faces. Thank you for highlighting our dedicated staff and the upkeep of our property. We're delighted that you enjoy the amenities we offer, especially the beach proximity with our supplied towels. Your recommendation means the world to us. We eagerly anticipate your next stay with us!

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Loved NO key!!!
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Teresa,It was a delight to have you as our guest at Captiva Beach Resort, and we are thrilled you were impressed with your stay and our wonderful amenities. Thank you for sharing your lovely five-star review. We look forward to welcoming you back again for another great getaway.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
More than happy with the stay
Our stay was awesome. Jack was incredible and friendly. Our room had everything we needed and it was clean. Everytime we met the staff outside they always asked if we needed anything. Location is great too, you can walk to restaurants, market, shops
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 21, 2023
Thank you so much for choosing to stay with us at Captiva Beach Resort. Our goal is to provide every guest with a great experience, so we're thrilled that our friendly staff, clean accommodations, and convenient location were able to help do that for you. We'll make sure to pass your compliments along to Jack. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a cool old Florida vibe but with updated rooms. Great to have the small kitchenette and outdoor grill to save from eating out. Easy access to a beautiful beach. Helpful front desk staff. Only negative would be some noise in the evening from other guests sitting outside and smoking. But wasn’t every night and they were nice people. Will book again.
Response from General Manager on Aug 21, 2023
Dear Michael,It seems we captivated you during your visit, especially since you would book again, which is something we love the sound of. Thank you so much for highlighting our stellar staff and wonderful amenities. We hope you had a blast exploring the beach. It would be an honor to welcome you back again in the future.

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, property conditions & facilities
So beautiful and the resort manager was absolutely wonderful.
Stayed 4 nights in Aug 2023
Response from General Manager on Aug 14, 2023
Dear Adrienne,Thank you so much for the perfect rating. Two things that you can always expect at Captiva Beach Resort are beautiful, immaculate accommodations to relax in and spectacular service. It was such a joy to have you. We look forward to welcoming you back again soon.

10/10 Excellent

Kayce

Stayed 2 nights in Aug 2023