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Rating 10 - Excellent. 350 out of 1002 reviews" "
10 - Excellent
350
Rating 8 - Good. 355 out of 1002 reviews" "
8 - Good
355
Rating 6 - Okay. 150 out of 1002 reviews" "
6 - Okay
150
Rating 4 - Poor. 89 out of 1002 reviews" "
4 - Poor
89
Rating 2 - Terrible. 58 out of 1002 reviews" "
2 - Terrible
58
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Mário Cesar
Traveled with family
May 18, 2024
Liked: Staff & service
The bathroom was so hot and there was no way to control it. The bathroom light was not working well, it was not possible to turn it off. The elevator was not working which could be a challenge to some people. Staff was friendly.
Mário Cesar
Stayed 1 night in May 2024
Response from Rahul on May 21, 2024
Dear Guest Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
Great staff. Elevator was broken and I only found out after booking. That’s why I am not giving a better rating
Shaan
Stayed 1 night in May 2024
Response from Rahul on May 21, 2024
Dear Guest Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
Staff was wonderful.
Elevator out of service.
Room in poor condition. Sheets and towels not white. Tub had
Old around broken mismatched tap
Evelyn
Stayed 1 night in May 2024
Response from Rahul on May 14, 2024
Dear Guest Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
We chose this place because it was on the lower end of the price range and it offered free breakfast.
The rooms were dark and dingy with old, dinged up wallpaper and a sink that took forever to drain.
The beds were comfortable enough and it was quiet. But when we got up and got moving (9:45), the breakfast was already closed (it closed at 9:30).
We got a good sleep, but other than that, not impressed
Allanah
Stayed 1 night in May 2024
Response from Rahul on May 14, 2024
Dear Guest Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
6/10 Okay
Joe
May 13, 2024
Joe
Stayed 1 night in Apr 2024
Response from Front Desk on May 14, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
10/10 Excellent
Suzanne
May 12, 2024
Suzanne
Stayed 1 night in May 2024
Response from Rahul on May 13, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
The staff is amazing and super friendly - I forgot something at the hotel after the checkout and called the front desk if it was too late to come back. When I arrived, I was waiting for an agent at the front desk to explain my situation and the agent came back with my stuff that I forgot in the room without asking to go to my room - very proactive! The breakfast was great and the room was clean. Good value for the price!
Jessyca
Stayed 1 night in Apr 2024
Response from Rahul on May 9, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
It would have been very nice to know that the elevator was not working. There are 5 flights of stairs to get to the second floor with all your luggage
Crystal
Stayed 2 nights in Apr 2024
Response from Rahul on Apr 29, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
4/10 Poor
Chris
Traveled with partner
Apr 28, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, the elevator was out of service and had to carry bags up to the top. Room was near a very noisy electrical room and the hum was maddening.
Chris
Stayed 2 nights in Apr 2024
Response from Rahul on Apr 28, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
Dirty smelly carpet all through the halls and in room. Rating on Expedia 4.5 NOT!! Confirmed a room for 2 queens and the hotel calls and told us it’s not available and gives us a room with one bed and only a skylight no window. Wanted to cancel but you charge $15 and I have to go through Expedia. Terrible experience
Barbara
Stayed 1 night in Apr 2024
Response from Rahul on Apr 28, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
4/10 Poor
Justin
Traveled with partner
Apr 26, 2024
Liked: Staff & service
Disliked: Cleanliness
Room was dirty
Justin
Stayed 1 night in Apr 2024
Response from Rahul on Apr 28, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
The checkin staff was very affable and made the checkin procedure very smooth and accomodating. My complaint was the noisy adjacent guests.
Paul
Stayed 1 night in Apr 2024
Response from Shivani on Apr 26, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
8/10 Good
Ethan
Traveled with partner
Apr 26, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel leaves a little to be desired. Mostly just outdated and shabby. The layout is confusing as well. But the staff are super helpful and the parking is great!
Ethan
Stayed 1 night in Apr 2024
Response from Shivani on Apr 26, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
Liked that it was close to the arena.
Learned that all three breakfast sausages that I tried were so dried out.... Probably recycled from the previous days.
Pierre
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 26, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
6/10 Okay
Mark
Business traveler
Apr 23, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
No tv guide
No directory for businesses/resturants
Elevator did not work
Mark
Stayed 1 night in Apr 2024
Response from Rahul on Apr 23, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
10/10 Excellent
Taylor
Apr 21, 2024
Liked: Cleanliness, staff & service
Taylor
Stayed 2 nights in Apr 2024
Response from Rahul on Apr 23, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
4/10 Poor
Gary
Business traveler
Apr 17, 2024
Disliked: Staff & service, amenities
Couldn't sleep too noisy;doors slamming.Two different stories from the day clerk and night clerk about the security deposit.Day clerk told me the truth and night clerk told me that there would be a hold put on my credit card for three days.Very noisy outside.Elevator didn't work.
Gary
Stayed 1 night in Apr 2024
Response from Rahul on Apr 17, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
8/10 Good
amrit
Apr 15, 2024
Liked: Cleanliness, staff & service
amrit
Stayed 1 night in Apr 2024
Response from Rahul on Apr 16, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
That we has to change rooms once boooked in, there wasnt any air cirçulation, no fans, the room was clean but the other room we were given carpets are filthy
Pauline
Stayed 1 night in Apr 2024
Response from Rahul on Apr 11, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
It was a nice place. You can’t control your heat so we had to open a window as it was 75 degrees / 23 degrees in there. Nice for during the day but not at night. The staff was excellent and the rooms clean. The area around the hotel wasn’t the best but it was a close distance to a beautiful boardwalk. I wouldn’t feel safe walking at night there. I would recommend it though as the breakfast was pretty good for a hotel hot breakfast and there is garage parking at no charge which was very nice. We’d stay there again.
Celin
Stayed 1 night in Apr 2024
Response from Rahul on Apr 9, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
The man at the front desk was very nice. We only stopped by to sleep for a few hours but have no complaints. Hotel was close to the border and parking was great.
Amanda
Stayed 1 night in Apr 2024
Response from Rahul on Apr 9, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
4/10 Poor
Melanie
Apr 5, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We checked in got to our room... bathtub wasnt the cleanest.. couldnt watch tv at all live tv didnt work... went downstairs and omw back up saw a family walking into my room. There was a mix up in dbl booking our room. The front staff guy was great though. He fixed the problem . However all our stuff was in our room so stuff could have easily been stolen had the wrong people had had access. So wasnt feeling overly safe. Bathtub jaccuzi tap fell off into my hand the spout around shower head was loose and coming off the wall.Rugs werent very clean either Wont be staying again.
Melanie
Stayed 1 night in Apr 2024
Response from Rahul on Apr 6, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks
8/10 Good
Fraser
Traveled with partner
Apr 5, 2024
Liked: Cleanliness, staff & service
Have staff refer eating places near by and a little bit farther away
Fraser
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
Dear Guest, We truly appreciate your feedback about your stay. Thank You Guest Service
8/10 Good
Nicholas
Traveled with family and small children
Apr 1, 2024
Liked: Cleanliness, staff & service
Good and lovely place to stay with easy access to the Lake View, Board walk and Bush Plane Museum. The elevator needs improvement, upgrading or modernisation, it squacks, trembles, stutters and shakes as it moves and comes a stop, which is scary.
Nicholas
Stayed 2 nights in Mar 2024
Response from Rahul on Apr 2, 2024
Hi, Greetings of the day! Thank you for your feedback and we are sorry for the inconvenience caused while your stay. We assured that we will fix our issue and make it better for future. Thanks