Ratings based on 876 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
66% of guests recommend
2.9 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom pennsylvania

An excellent and perhaps unique location.

Posted Mar 25, 2015
Pros: 1.Location to Mission & center city. 2. Pleasant breakfast. 3. clean room, amiable staff.
Cons: Dark,drab wall color. Slow computer for check-out & check-in.
Location: Walk Valencia for the best eateries & nightspots in the Mission! Walk to city center. Convergence of multiple city transport systems.
I was initially given a tiny dingy room, but relocated to a larger one upon request. Earplugs are provided for good reason; neighbor noise through the walls....
1 out of 5
by A verified traveler


Posted Mar 23, 2015
There were rats in the parking lot. People smoking in the hallway etc. Super noisy.
3 out of 5
by A verified traveler

Gute Unterkunft in nicht so guter Gegend

Posted Mar 22, 2015
Pros: Sauberkeit, Lage zum Zentrum
Cons: Nachtdienst zur Wache
Das Hotel war an sich sehr gut. Das Personal war immer freundlich und auch das Frühstück war sehr gut. Das Zimmer war immer sehr sauber und machte einen gepflegten Eindruck. Doch die Gegend in der das Hotel gelegen ist hat uns von Anfang an abgeschreckt. Wir waren schon einmal in San Francisco und wissen wie die Straßen dort aussehen können, sprich viele Obdachlose und Drogenabhängige. Doch in diesem Hotel war es sehr extrem. Direkt am ersten Abend war die Polizei direkt vor unserer Tür und hat mit Hotelgästen gesprochen bei denen eben eingebrochen wurde. Nachts konnten wir nicht schlafen, weil Obdachlose direkt auf dem Parkplatz mega laut feierten und direkt vor unserer Tür umgeschrien haben etc. Am Abend darauf konnten wir wieder nicht schlafen weil die Polizei erneut da war um unseren Nachbarn aus seinem Zimmer zu holen, da er die "Miete" noch nicht gezahlt hätte. Es war alles etwas seltsam, da man ja eine Kreditkarte vorlegen muss die belastet wird. Wie der Mann da wohnen konnte ohne zu bezahlen war uns ein Rätsel. So waren unsere Nächte eigentlich immer gestört sodass wir morgens immer kaputt waren und nur langsam in den Tag starten konnten. Im Frühstücksraum hat man dann die gleichen Geschichten an den anderen Tischen gehört. Die Leute waren alle etwas genervt. Aber ich denke das hatte nichts mit dem Hotel zu tun sondern wir hatten einfach eine blöde Woche erwischt.
3 out of 5
for Everyone
by A verified travelerfrom Watsonville, CA

Back in 5 minute sign posted yet overall OK Clean

Posted Mar 16, 2015
Pros: Cleanliness in the room and overall grounds. Very comfortable room and amenities.
Cons: Always have someone at the check-in counter at all times!!!
Location: Awesome location and super great price!!
The ONLY thing that was not pleasing about our stay for my wife and I was the fact that we had to wait to be checked in...when I left my wife alone in our car to check-in I came to a halt at the check-in window by a sign that read "Back in 5 minutes" Definitely NOT the best impression after we had just driven for 1.5 hours. All we wanted to do was check in and rest. We were also checked into a Smoking room after we had reserved a NON-Smoking room...nevertheless, this was fixed right away after two gentlemen agreed to exchange their NON-Smoking room for ours.
1 out of 5
by A verified traveler

Posted Mar 12, 2015
Expedia advertised this as "pet friendly" so I got caught up with a reservation i couldn't cancel. First world problem but it still was an inconvenience so I probably won't book with expedia again or this hotel. *I'm off of my soapbox*
1 out of 5
by A verified traveler

black mold and partying

Posted Mar 5, 2015
Pros: The location is great. The gentleman at the front desk was nice and helpful.
Cons: Clean the mold and the curtains, and have night security.
There was black mold in the bathroom, dried fluid on the curtains, and incoherent partying then fighting until nearly 4:00 am outside the room. Scary experience!
2 out of 5
by A verified travelerfrom Montpellier


Posted Feb 25, 2015
Cons: Qualité d'accueil, amabilité, prestation, confort des chambre...
Location: Non il faut prendre le bus
Nous avions réservé cet hôtel pour 5 (3 adultes et 2 enfants)et nous devions avoir un lit d'appoint mais c'est impossible d'en mettre un car la chambre est trop petite. Il a fallut faire un lit de fortune entre les 2 grands lits avec des couvertures sur le carrelage. Le parking est annoncé à 15€ la journée mais c'est sans compter les taxes qui ne sont pas comme d'habitude à 15% mais quasiment à 50%. Nous avons dû payer 21€ par jour pour le parking qui n'est même pas surveillé. l'équipe n'est pas aimable, ils se contente d'encaisser l'argent. Personne ne salue qui que ce soit au petit déjeuner ou lorsqu'on demande des renseignements. Les explications ne sont pas claires et ils mettent la pression pour vendre un tour de la ville en Bus. Pas très honnête, nous n'avons pas du tout apprécié. Le quartier est mal fréquenté, pas sécure du tout. Bref, une expérience que nous ne souhaitons pas renouveler dans cet hôtel.
3 out of 5
for Everyone
by A verified travelerfrom san francisco

Tv is old

Posted Feb 20, 2015
The tv was old, But the shower had lots of water pressure, and the wifi was good
1 out of 5
by A verified travelerfrom peterson

Overpriced and simply ghetto

Posted Feb 16, 2015
Dirty small rooms. Bad location. To much "activity " in the hotel. Not family friendly. Charge for parking!!
3 out of 5
by A verified travelerfrom Los Angeles

It was OK

Posted Feb 16, 2015
Pros: It was very close to where the event was going to take place. There's night life in the area.
Cons: Room set up, smell, and the mold.
Location: Lots of bars, late night eateries and it's close to shopping areas
There was mold in the restroom and lots of it. Looks like they tried covering it with paint and more grew. The non-smoking section smelled like cigarettes. I get headaches from certain smells and that's one of them.