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Reviews of Comfort Inn & Suites Tualatin - Lake Oswego South

2.5 out of 5
Comfort Inn & Suites Tualatin - Lake Oswego South
7640 Sw Warm Springs St, Tualatin, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 715 reviews" "
Rating 8 - Good. 188 out of 715 reviews" "
Rating 6 - Okay. 64 out of 715 reviews" "
Rating 4 - Poor. 25 out of 715 reviews" "
Rating 2 - Terrible. 17 out of 715 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard D

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was better than expected.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Richard,Now that's a review we love to see! Thank you for sharing! Our team works hard every day to make sure our guests have a great experience, so we are thrilled to know we exceeded your expectations. We look forward to welcoming you back to Comfort Inn & Suites – Tualatin any time you're heading back to our area.

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our needs. We stay there frequently when visiting family in Tualatin. Staff is always friendly and the place is clean.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Paula,We're proud to include you among our frequent guests. It's great to know that our convenient location, clean rooms, and friendly staff keep you coming back to see us. The next time you're in the area, please come see us again at Comfort Inn & Suites – Tualatin!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming accommodations, nice breakfast. Staff kind and helpful.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Sarah,Thanks for the review! It's so great to hear you enjoyed our clean accommodations and delicious breakfast options, as well as the warm hospitality from the team that makes it all possible. We'll be sure to pass on your compliments and hope you'll stay with us again soon.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Matthew,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Dear Bryan,There is no better praise than earning a perfect rating from one of our fantastic guests! It was a delight hosting you at Comfort Inn & Suites – Tualatin, and we appreciate you taking the time to leave such an excellent review. Come back again for another five-star stay.

8/10 Good

Celia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, convenient.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Dear Celia,From our entire team, thank you for being our guest! We are happy to learn about the positive aspects of your stay at Comfort Inn & Suites – Tualatin. It would be an honor to welcome you back in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Alex,Thank you for choosing Comfort Inn & Suites – Tualatin and for sharing your lovely, five-star review. We are thrilled you were impressed and look forward to welcoming you back again soon.

10/10 Excellent

Yanine

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great room and very quiet
Stayed 1 night in Feb 2024
Response from General Manager on Feb 9, 2024
Dear Yanine,Thanks so much for your review of Comfort Inn & Suites – Tualatin. We appreciate your compliments about our peaceful accommodations. It would be great to welcome you back anytime!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Angie

Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

william

Stayed 1 night in Jan 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. It was a great experience. The room was clean and very quiet. There was no traffic noise. The sound of air conditioning window unit was OK, not loud. The light in the bathroom was a little bit dim but not a big deal. The breakfast was great. Staff was friendly. Great place.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 6, 2024
Dear Wei,Thank you for sharing this lovely review of Comfort Inn & Suites – Tualatin. Our team is glad you liked our clean and quiet accommodations, and we trust that our hot continental breakfast was a pleasant start to your day. Come back soon!

2/10 Terrible

Jerrie

I paid for a suite and spa tub was told no i coukd not get the room i paid for. Not happy i was charged for a room i could not get. Request my $ returned.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 6, 2024
Dear Jerrie,Thanks so much for taking a moment to leave your feedback. At your earliest convenience, please feel free to reach out to us directly so that we can obtain more details about the issue with your reservation and make this right with you. It's our hope that we will have the opportunity to connect with you soon to clear up any misunderstandings and to ensure that everything is as it should be. Have a safe trip home.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rodney

Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023

8/10 Good

Amanda Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel
We have stayed at this hotel 5 or 6 times now. It’s our go to when visiting family.. it is always exceptionally clean, there are always fresh baked cookies in the evenings, the staff is incredible… There seems to be the same staff every time we go, which is very nice. The pool is always clean. They are very accommodating. The breakfast is amazing! This place is absolutely the best.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Kimberley,Our team was delighted to welcome you back to Comfort Inn & Suites – Tualatin. We're honored you've come to depend on us for our clean environment and delicious breakfast! We value you as our guest and look forward to your next visit.

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Trudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, comfy bed, nice staff.
We were very pleasantly surprised. I guess the surprise was that we were not expecting the high quality hot breakfast offered. Additionally, we found the staff to be very friendly and accommodating. We brought our little dog with us and there was a nice area for her to relieve herself at with little baggies and trash nearby. The premises were kept clean. There was a 24-hour gym, a pool, and jacuzzi. Our bed and room was very comfortable. We were happy and very comfortable staying at this location. My husband has to travel every quarter to the area so we plan on returning.
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Trudy,We're delighted you had a pleasantly surprising stay with us! It's great to know that you enjoyed the high-quality hot breakfast, found our staff friendly and accommodating, and appreciated the amenities for your little dog. Your comfort and satisfaction are important to us, and we look forward to welcoming you and your husband back to Comfort Inn & Suites – Tualatin.

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place.
Response from General Manager on Dec 5, 2023
Dear Oleksii,We're delighted you had an excellent experience at Comfort Inn & Suites – Tualatin. We look forward to welcoming you back for another quiet stay!

10/10 Excellent

Ruby

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pet-friendly, helpful staff, large breakfast spread
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you for choosing to stay with us at Comfort Inn & Suites - Tualatin. Your feedback is very welcome, and we thank you for highlighting our pet-friendly environment and attentive staff. We hope to see you again soon.

10/10 Excellent

Marilyn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked the surprising quality for the price we chose to spend. Thanks for taking care of us!
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Marilyn,Thank you for choosing Comfort Inn & Suites – Tualatin! We're glad our affordable, quality accommodations impressed you, and we look forward to your next visit.

8/10 Good

David

Liked: Staff & service, amenities
Staff was polite and helpful.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear David,Thank you for choosing Comfort Inn & Suites – Tualatin! We appreciate your kind words about our polite and helpful team. We're delighted you had a good experience and look forward to welcoming you back.

8/10 Good

Lucy

Stayed 3 nights in Nov 2023

10/10 Excellent

Lin

Stayed 3 nights in Nov 2023

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023

8/10 Good

TIMOTHY, Lyons

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😀
Response from General Manager on Nov 3, 2023
Dear Timothy, It was a pleasure to welcome you to Comfort Inn & Suites – Tualatin during your recent stay. Our team works hard to ensure all of our guests have a positive experience, and we're happy to know we hit the mark with you. Thank you for the review, and please come back soon!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Awesome hotel
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Larry,Thanks for your five-star review of Comfort Inn & Suites – Tualatin! We're thrilled you found our hotel clean and the atmosphere friendly. Reviews like yours make our day! We're excited to welcome you back for another awesome stay soon.

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are all very friendly and welcome, will definitely choose this place next time!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Li,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It's great to know you'll visit us again when you return to Tualatin. Familiar faces are a welcome sight!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
We had a wonderful stay. It was out third time and they never disappoint. Steven was very helpful and friendly. Our toilet was clogged and he came right up and fix it. I highly recommend Comfort Inn Tualatin
Stayed 1 night in Oct 2023
Response from General Manager on Oct 14, 2023
Dear Julie,Thank you for choosing our hotel for your recent visit to Tualatin. We enjoy hearing from returning guests they've had another wonderful stay with us. Our exceptional service is one of the many reasons our patrons choose Comfort Inn & Suites – Tualatin. You can be sure your kind words will be shared with Steven. It's the best compliment knowing you recommend us to fellow travelers. Our team looks forward to hosting you again, so come back soon!

2/10 Terrible

Luis

Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very pleasant
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
We're delighted you had a pleasant experience at Comfort Inn & Suites – Tualatin. It's always our aim to ensure our guests have a delightful stay. We hope to welcome you back soon for another pleasant visit in the near future.

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk woman was super friendly,inviting, easy to talk to. Front staff makes all the difference.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 10, 2023
Dear Kelley, Thank you so much for taking the time to share your thoughts with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Ken S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, breakfast included, Shopping and dining within walking distance. Comfortable, clean and friendly place to stay.
Stayed 12 nights in Aug 2023
Response from General Manager on Sep 5, 2023
Dear Ken, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our friendly staff, convenient location, and the breakfast we offer. Your positive feedback warms our hearts. We look forward to welcoming you back on your next visit to Tualatin at the Comfort Inn & Suites.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have made great remodeled improvements since we were here last. But always clean. Desk staff was friendly and efficient.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Dear Nancy,Thank you for choosing our hotel for our recent stay in Tualatin. We're glad you enjoyed your time with us and our clean and refreshed accommodations and friendly and professional staff. It would be our pleasure to host you again at Comfort Inn & Suites – Tualatin, so come back soon!

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; convient to a lot of choices for shopping, dining, coffee, etc. I do recommend oiling the bathroom door hinges as it was quite noisy to open, close and the shower head - I wish it had better water pressure. Otherwise, the room was nice.
Response from General Manager on Aug 30, 2023
Dear Sandy,Thank you for being our guest and taking a moment to let us know how much you enjoyed your stay. While we are thrilled to know you enjoyed an awesome visit with us at Comfort Inn & Suites – Tualatin, we know an exemplary stay is in the details and appreciate you taking a moment to also share your constructive feedback. Should your travels bring you back to the area, we look forward to welcoming you back again.

10/10 Excellent

Jaimie, Umatilla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly, knowledgeable and quick to help. Hotel was clean and up to date. Will definitely stay here again.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 30, 2023
Dear Jaimie,We're thrilled you had a five-star experience and enjoyed our friendly staff and dedication to cleanliness. It would be our pleasure to welcome you back, so please return to Comfort Inn & Suites – Tualatin soon for another fantastic visit.

6/10 Okay

Carlos

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer J.

Traveled with family
Liked: Amenities
It’s far enough from Portland to stay after a concert yet close and their Breakfast is amazing! Cookies upon arrival too!
Stayed 1 night in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Jennifer, So glad to hear you enjoyed the balance of our location after your concert in Portland! We're thrilled that our breakfast hit the mark for you and that those arrival cookies added a sweet touch to your stay. We hope to see you again soon for another concert night or a relaxing getaway.

10/10 Excellent

Matthew

Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The hotel staff was super friendly and helpful, especially the night shift! The breakfast buffet was excellent and the staff kept the breakfast area stocked and cleaned. I wish there was a "tip" jar for the breakfast lady who kept the area clean during the entire breakfast hours. The room was comfortable, clean and the AC unit worked great, especially during the 100+ degree weather!
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Gary,Thank you for letting us know about your visit to Comfort Inn & Suites Tualatin. It is awesome to see that you liked our delicious breakfast options and that your room was clean and comfortable even in the heat! We look forward to welcoming you back when you are next in the area.