Ratings based on 747 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom London
Perfect locationPosted Feb 26, 2015
Pros: We liked everything
Location: You can do and go everywhere ,good spot
We came very early from the airport,flying from London,very tired, but the very kind and understanding staff has found for us a room ! We were very happy
for Everyoneby A verified travelerfrom Minneapolis, MN, USA
Excellent hotel and valuePosted Feb 24, 2015
Great location near the Rocks, Opera House and great shopping. Bed is super comfy. Bathrooms are large with separate shower and wonderful large bathtub. All very clean. I travel for work so I stay at many hotels and this is definitely one of the best!
by A verified traveler
Not 5 starsPosted Feb 24, 2015
Pros: bathrooms are beautifully fitted out. comfy beds and spacious double room.
Cons: service and décor upgrade.
Location: dead end of Sydney cbd in the weekends
10 minutes to check in with only 1 person in front of me. Reception décor - floor rug has multiple stains, décor is very dated and certainly not that of a 5 star hoel. No offer to help with bags. Requested red wine glasses to the room - it was like I had requested a liver transplant it was that difficult. for $400 per night - this is not 5 star.
for Everyoneby A verified travelerfrom Mesa, AZ
Nice hotel in a great locationPosted Feb 23, 2015
We arrived from L.A. 5 hours prior to check in. They provided us a place to shower and change clothes. We walked down to the harbor area, had lunch, shopped, etc. They called us when our room was ready. Very clean and quiet. Very nice overall.
for Couplesby A verified travelerfrom country town, Victoria
Tops in service and locationPosted Feb 22, 2015
Pros: The staff were very pleasant and helpful; the room was spacious and very comfortable.
We really enjoyed the quality and comfort of the hotel and service. It was an easy walk to the Rocks and Circular Quay.
for Everyoneby A verified travelerfrom Tewantin Qld
Great hotel to stay near the Rocks in SydneyPosted Feb 22, 2015
Pros: The friendly, helpful staff
Cons: Having rooms ready on time
Location: The hotel is within an easy walking distance to the rocks and all the great bars and restaurants there and the markets at the rocks.
When we arrived at the hotel our room wasn't ready so we said we would go for a walk and return, when we came back the room wasn't ready still so the staff took us to the bar and we were given a complimentary drink, when the room was ready we were upgraded and also got club access for the evening canapes and drinks. The staff were very friendly and apologetic about our room not being ready and couldn't do enough for us. The staff went out of there way to make sure we were comfortable and we were made feel special. Thank you, just loved staying there, and would do so again.
for Everyoneby A verified travelerfrom melboyrne
Posted Feb 18, 2015
Cons: Bit run down in places
Location: Cirqual quay
No towels Nice room service Nice staff Good location
for Everyoneby A verified travelerfrom Melbourne
Easy access to Circular Quay and CBDPosted Feb 18, 2015
Pros: The proximity to Circular Quay and surrounding suburbs. Friendly and helpful staff.
Cons: Nothing comes to mind at this stage.
Location: Circular Quay,Manly, Bondi etc. Plenty of eating options.
Booked through Expedia and wasn't sure what to expect. I was pleasantly surprised. Front desk staff were extremely friendly and helpful when we arrived in fact all staff were friendly,helpful and courteous. Rooms were in good condition. The bed was one of the most comfortable I have slept in. Will definitely go back again.
for Couplesby A verified travelerfrom Sydney, NSW
Very central to the CBD & The Rocks.Posted Feb 17, 2015
Pros: Comfortable bed & large shower recess
Location: The location of the Hotel was perfect for our needs, close to the train station & walking distance to the Pitt St. Mall as well as The Rocks.
It was lovely to be greeted by a doorman. Check - in was very efficient. Staff were very friendly & helpful.
for Everyoneby A verified travelerfrom さいたま市
場所も質も良いPosted Feb 15, 2015