Ratings based on 12,144 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tasmania

Excellent Hotel great position.

Posted Apr 23, 2015
Pros: The friendly staff.
Cons: Room service breakfast it was cold by the time we received it.
Location: As above.
We had a fantastic four night stay. The hotel is in a great position close to train station, circular quay, the Bridge and Darling Harbour.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Good location

Posted Apr 21, 2015
Hotel within a couple blocks of the circular quay. Starbucks right Dow street, ferries to zoo and beaches. Best indian food ever at the spice house, close by too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Outer Sydney

Pleasant stay

Posted Apr 21, 2015
Pros: Very convenient location in quiet street.
Cons: Ripped off bottom on blind in bathroom let the appearance of the room down.
Location: Close to the rocks, good restaurants, bars and the opera house and quay.
Prompt attention from staff in all areas of the hotel.
1 out of 5
by A verified traveler

What I experienced at this hotel.

Posted Apr 20, 2015
Cons: They should do what they said they would do. For instance, they did not keep my medicine in the fredge and they did not bring comb to my rooom.
I have already sent what I experienced at this hotel. This hotel did not respond what I asked them eventhough they ansewered they would do it. I will not select this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rheinhessen

Hervorragendes Stadthotel

Posted Apr 20, 2015
Pros: der gute und zuvorkommende Service, die angenehmen Zimmer und die zentrale Lage
Cons: Computersystem der Aufzüge
Location: zentral von den wichtigsten Sehenswürdigkeiten
Modernes Hotel, große, gemütliche Zimmer, keine Gräusche von Nachbarn zur Seite oder oben und unten. Zimmer werden morgens nach Verlassen i.A. schnell gereinigt. Frühstück ist nicht variantenreich und mit 28 A$ wie im internationalen Preisniveau relaiv hoch. WLan ist kostenfrei, das kann in anderen 4-5 Sterne Hotels schon Mal bis zu 30€ am Tag kosten. Hotel ist zentral mit drei Gehminuten von der Georgestreet und ca. 8-10 Min. vom Circular Quai gelegen. Negativ: Gebrauch der Zimmerkarte im Aufzug kompliziert, fast in jedem Aufzug haben viele Gäste Schwieigkeiten, das gewünschte Stockwerk einzugeben, auch nach 9 Tagen Aufenthalt habe ich sehr häufig damit kämpfen müssen. Computersystem sollte upgedatet werden. Rat, wenn nicht durch Pauschalreise vorgeben, sollte Ankunft möglichst nicht samtags erfolgen, da lange Schlangen von Reisegruppen an der Rezeption, häufig mit Sprachschwierigkeiten, schon unangenehm sein können. Ansonsten ist das Hotel zu empfehlen, Preise varieren allerdings erheblich, bei großen Preisanbietern wie z.B. expedia.de entsprechende Vergleiche vornehmen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Derbyshire

Fabulous hotel close to The Rocks

Posted Apr 18, 2015
Pros: Location
Beautiful hotel in central location. Room was huge with a lovely balcony.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in close walking distance to all cbd

Posted Apr 18, 2015
We had a great stay. Staff were lovely, restaurants were great and the spa was amazing. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

Sydney Hotel

Posted Apr 17, 2015
Pros: Location, size of room, employees
Location: The hotel is close to the Circular Quay which gives access to many places. It is on a quiet cross street. Near main street bus routes.
We loved the hotel. It was very close to all we wanted to see and do. It was very comfortable and lovely.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pr21aj

Sydney trip

Posted Apr 17, 2015
Great location,high standard hotel room ,comfy bed. Swimming pool a bit on the cool side and steam and sauna room dated
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hong kong

Five star hotel, love it

Posted Apr 15, 2015
Good location I got the 2nd highest floor with the view of sydney tower. Nice facilities and care of customers' need. There is a pillow menu for us to choose our suitable pillow