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Reviews of Days Inn by Wyndham Sylvan Lake

3 out of 5
Days Inn by Wyndham Sylvan Lake
5004 33rd Street, Sylvan Lake, AB

Reviews

8.0

Very Good

Rating 10 - Excellent. 131 out of 295 reviews" "
Rating 8 - Good. 85 out of 295 reviews" "
Rating 6 - Okay. 35 out of 295 reviews" "
Rating 4 - Poor. 21 out of 295 reviews" "
Rating 2 - Terrible. 23 out of 295 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sena on May 15, 2024
Dear Roderick,Thank you for taking the time to review our property and for your positive score. We hope to see you again soon!

10/10 Excellent

Landen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sena on May 14, 2024
Hi Landen,Thank you for taking the time to share your experience at Days Inn, Sylvan Lake and leaving a 5 out of 5 review. We are so pleased you found staying at our hotel to your liking. We look forward to welcoming you back soon!

10/10 Excellent

Gil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful from the desk to the restaurant to the cleaning staff. Complementary breakfast was great. The room was very clean and there was much more than the usual in-room conveniences like a granite counter and sink etc. We like to bring along a lot of our own food from home and this was most helpful. I would recommend this place to everyone. (Special hello to Jamie from Alaska.)
Stayed 3 nights in May 2024
Response from Sena on May 10, 2024
Dear Gil,Thank you for taking the time to share your experience at Days Inn, Sylvan Lake, and leaving a 5 out of 5 review. We are so pleased you found staying at our hotel to your liking. We look forward to welcoming you back soon!

8/10 Good

petra

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 2 nights in May 2024
Response from Sena on May 9, 2024
Hi Petra,Thank you for choosing Days Inn, Sylvan Lake, and leaving a review. We are delighted as your 4 out of 5 stars review shows us you had a positive experience. We look forward to welcoming you back soon!

10/10 Excellent

????????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sena on May 8, 2024
Dear Pavlenko,Thank you for choosing Days Inn, Sylvan Lake and leaving a review. We are delighted as your 5 out of 5 stars review shows us you had a positive experience. We look forward to welcoming you back soon!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and staff were extremely nice and helpful. Breakfast in the morning was very good
Stayed 2 nights in May 2024
Response from Sena on May 7, 2024
Dear Rob,Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job. See you soon..

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sena on May 7, 2024
Dear Pamela,Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo trip: I had a very pleasant stay. The room was very clean and satisfactory. Staff were all very nice, calm and humble. Complimentary breakfast was great, and so all staff at the restaurant. There were two Gas stations, convenient store, car wash at a walking distance… Over all 10/10.
Stayed 2 nights in May 2024
Response from Sena on May 6, 2024
Dear Tenzin,Thank you for choosing Days Inn, Sylvan Lake, and leaving these comments. I will share your comments with the hotel team as they strive to make each guest’s stay comfortable and enjoyable. We are delighted we achieved this and look forward to welcoming you back soon!

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique it’s just a hotel with a bed which is what we required
Stayed 1 night in May 2024

8/10 Good

corly

Business traveler, Traveled with family
Liked: Cleanliness
We didn’t have breakfast it’s saying including breakfast, but when we checked in he didn’t fold us about breakfast and where is the dining area, so we didn’t bother to ask.
Stayed 1 night in Apr 2024
Response from Sena on May 5, 2024
Hi Corly,Thank you for taking the time to share your experience at Days Inn, Sylvan Lake. We apologize for the inconvenient thing during your stay. Sorry again.

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality. Comfortable bed.
Stayed 1 night in Apr 2024
Response from Sena on May 5, 2024
Dear Gayle,Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.

10/10 Excellent

Barbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. We will be back
Stayed 1 night in Apr 2024
Response from Sena on May 1, 2024
Dear Barbie,Thank you for sharing your recent experience. Our team here at Days Inn, Sylvan Lake is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hope you will stay with us again soon!

8/10 Good

Josh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet and clean!
Stayed 4 nights in Apr 2024
Response from Sena on May 1, 2024
Dear Josh,Thank you for taking the time to review our property, we are glad you enjoyed your stay. We hope you will come back to see us again soon.

8/10 Good

Geordie

Liked: Cleanliness, staff & service, property conditions & facilities
The price was great, it was quiet, and the restaurant had good food at great prices.
Stayed 1 night in Apr 2024
Response from Sena on Apr 30, 2024
Dear Geordie,Thank you for choosing Days Inn, Sylvan Lake. Your feedback is important to us as it helps us do better. We are glad to know the breakfast was excellent and the hotel was good. We hope we will see you again soon.

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, didn’t clean room on day 2, awful communication
Stayed 2 nights in Apr 2024
Response from Sena on Apr 30, 2024
Hi Hannah,Thank you for your review. I’m sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to our attention.

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and floor I was on were completely renovated. I was pleasantly surprised. The Renos were done very nicely, not just paint slapped on old doors, ceilings and walls with low quality carpet. New doors, new tub and vanity. Carpet that you would expect in a new build higher quality hotel. I couldn’t detect that residual old hotel coverup odor you get in most older hotel renovations. The continental breakfast, It was good. The restaurant looked clean and updated as well.
Stayed 1 night in Apr 2024
Response from Sena on Apr 29, 2024
Dear Boyd,Thank you for sharing your recent experience. Our team here at Days Inn, Sylvan Lake is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hope you will stay with us again soon!

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The hotel is walking distance to the lake. The staff were very kind and friendly and the breakfast was good.
Stayed 1 night in Apr 2024
Response from Sena on Apr 28, 2024
Dear Paula,Thank you for sharing your comments and sending this review. Our team here at Days Inn, Sylvan Lake is committed to providing quality customer service and we are pleased you noticed how much we enjoy our jobs. We hope you'll visit us again soon!

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and the whole building is lit up with LED strip lights. Which was odd, took a while to check in to our room, but we got in. The room it’s self was not clean… the walls needed a good wipe, the bathroom had dried blood in multiple spots on the walls and other colourful fluids, the bad had a random pen in the sheets and the carpets were not clean. Asked for an extra pillow, it took more than 20 minutes and seemed like it was a hassle the staff are like a creepy maid always lurking and watching the guests but not actually helpful when you need them…. “Free breakfast” this is a good one… they have a nice looking buffet with an omelet station… this is not the free breakfast you get a couple pieces of fruit, a sausage and some eggs, my wife has some mobility issues so I requested to take the breakfast that is included in the room BACK to the room… I was told “NO, this is not allowed it’s against the rules.” Tried explaining and the staff don’t really care they are either completely unaware of the job and directed by one manager who has no clue how to deal with customers. Or just dont care. I would not suggest this place, the “modern update” was a throw together and the hotel is in extremely rough shape, the beds need to be replaced and the staff with them. Stay some where else please don’t waste your money.
Response from Sena on Apr 30, 2024
Hi Kevin, Thank you for taking the time to leave us a review. We are sorry to hear that you had issues with the room. However, you could have informed us of any of these issues that you have raised, during your stay. Our team here at Days Inn, Sylvan Lake is always committed to providing quality customer service. We are surprised to know that any of those issues have not been communicated to the Manager/ Front Desk (24hrs operational) at any given time while you stayed at our hotel, in which case we could have offered you an alternative room. We always accept good and bad reviews. Without any such communication or complaint, it is unsuitable and unprofessional to write a review like this. Let me explain a few things regarding your comments. About a number of pillows, We have provided 3 pillows for every Queen size room and 4 pillows for King size rooms and we provided extra after you requested. Regarding the “complementary” breakfast, it is provided by us free of charge. We do not provide extra services or takeaway facilities for this free service. It is our hotel policy. Every Sunday our restaurant has a Buffet brunch and it is not free. Seems you have confused this Sunday Buffet with your free breakfast. We understand that you have posted all your reviews, you were irritated since you were not allowed to eat from Buffet free of charge which is a value of 21.99, and you were not allowed to take away the free complimentary breakfast. If you look at other reviews by our guests, you will find that they are very positive about our Breakfast, hotel and staff. We are always happy to facilitate our valuable guests, but that does not mean that you can do whatever you want inside the hotel. We would very much appreciate it if you are not coming back.

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sena on Apr 28, 2024
Dear Jayson, Thank you for sharing your recent experience. Our team here at Days Inn, Sylvan Lake is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hope you will stay with us again soon!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was as quite cold but the manager came and upped the heat in the room! The bathroom is a tight squeeze
Stayed 1 night in Apr 2024
Response from Sena on Apr 28, 2024
Dear Barbara,Thank-you for taking the time to review our property, we are glad to see you enjoyed your stay. We hope you will come back to see us again soon.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The price was great and proximity to everything
Stayed 2 nights in Apr 2024
Response from Sena on Apr 30, 2024
Dear Kathleen,Thank-you for taking the time to review our property, we are glad to see you enjoyed your stay. We hope you will come back to see us again soon.

8/10 Good

Brad

Stayed 2 nights in Apr 2024
Response from Sena on May 14, 2024
Dear Brad,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sylvan Lake. It is always a pleasure to receive positive feedback.

10/10 Excellent

lindsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and we were able to walk to where we need to go
Stayed 1 night in Apr 2024
Response from Sena on Apr 21, 2024
Dear Lindsey,Thank you for sharing your comments and sending this review. Our team here at Days Inn, Sylvan Lake is committed to providing quality customer service and we are pleased you noticed how much we enjoy our jobs. Our building is a bit older so we do strive to keep it well maintained and clean for our guests. We hope you'll visit us again soon!

4/10 Poor

Michael

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no real eating places around the area. The parking lot was small and it just felt unsafe.
Stayed 1 night in Apr 2024
Response from Sena on Apr 16, 2024
Hi Michael,Thank you very much for taking the time to post a comment on our hotel. Our hotel’s restaurant “Lake House Kitchen” is located just on the ground floor. In addition, there are 2 other restaurants just 50 meters away, and also a Pizza outlet in the vicinity. We do not understand why you have said ‘no eating places around the area’. Downtown (1.5 km away) has so many other restaurants. Do you think 100 restaurants need to be located around the hotel?You have also said that the parking lot is small. Our parking lot is one of the biggest parking lots in the town, which can host more than 40 vehicles. It seems you have stayed inside your hotel room the whole day, and have not observed any of these things. Otherwise, it seems you have some personal issue with us, or this may be a deliberate review to damage the image of the hotel.

4/10 Poor

Chantal

Traveled with family
Disliked: Cleanliness, staff & service
They didn't replenish towels and didn't make the bed very well
Stayed 4 nights in Apr 2024
Response from Sena on Apr 15, 2024
Dear Chantal,Thank you for sharing your comments and sending this review. You have stayed with us for 4 days. Our hotel policy is that housekeepers remove linen and do bedding once every 3 days. We do not do full bedding every day. However, remove garbage and replace the used towels daily as guests put used towels on the ground. You have mentioned that our housekeepers did not “make the bed very well”. You are correct. Maybe you have expected us to do a daily linen change, which is not our practice or policy. Again, we do bedding once every 3 days. But of course, if any guest asks for bedding or cleaning every day we are willing to do that. Hope you would understand.

10/10 Excellent

Maricor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here! We will for sure come back again! Staff were very nice and friendly! 🌟
Stayed 2 nights in Apr 2024
Response from Sena on Apr 14, 2024
Dear Maricor,Thank you for taking the time to review your recent stay at our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and our services and are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town. Kind regards,

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 1 night in Apr 2024
Response from Sena on Apr 8, 2024
Dear James,Thank you for choosing Days Inn, Sylvan Lake, and leaving these comments. We strive to make each guest’s stay comfortable and enjoyable. We are delighted we achieved this and look forward to welcoming you back soon!

10/10 Excellent

Engr

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome services
Stayed 1 night in Apr 2024
Response from Sena on Apr 7, 2024
Dear Engr,Thank you for taking the time to review your recent stay at our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town. Kind regards,

8/10 Good

Christine

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Sena on Apr 5, 2024
Dear Christine,Thank you for taking the time to review our property and for your positive score. We hope to see you again soon!

6/10 Okay

George

Liked: Staff & service
Staff was nice.... Rooms are Ok.
Stayed 4 nights in Mar 2024
Response from Sena on Apr 3, 2024
Dear George,Thank-you for taking the time to review our property and for your positive score. We hope to see you again soon!

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not a good stay.
Stayed 1 night in Apr 2024
Response from Sena on Apr 4, 2024
Hi David,Thank you for 3 out of 5stars reviews.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was accommodated to a main floor room so I didn’t have to use the stairs
Stayed 1 night in Mar 2024
Response from Sena on Apr 2, 2024
Dear Alice,Thank you for completing your survey. We are happy to hear that you enjoyed your experience here in Sylvan Lake. Thank you for your kind words. We hope to see you again at a future date.

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sena on Apr 2, 2024
Dear Waylon,Thank-you for taking the time to review our property and for your positive score. We hope to see you again soon!

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location, super close and easy to get to other amenities. The room was exactly what we needed. 10/10
Stayed 1 night in Mar 2024
Response from Sena on Apr 1, 2024
Dear Kasandra,Thank you for sharing your comments and sending this review. Our team here at Days Inn, Sylvan Lake is committed to providing quality customer service and we are pleased you noticed how much we enjoy our jobs.We hope to see you again at a future date.

8/10 Good

Vhon Jovi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I just hope the reception people are well knowledgeable and attentive next time but overall its a great staying. Will check in back very soon!
Stayed 2 nights in Mar 2024
Response from Sena on Apr 1, 2024
Hi Jovi,Thank you very much.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and comfortable. Beds and pillows are awesome
Stayed 1 night in Mar 2024
Response from Sena on Mar 31, 2024
Dear Theresa,Thank you for completing your survey. We are happy to hear that you enjoyed your experience here at Days inn Sylvan Lake. Thank you for your kind words. We hope to see you again at a future date.

10/10 Excellent

Amy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sena on Mar 30, 2024
Dear Amy,Thank you for taking the time to review our property and for your positive score. We hope to see you again soon!

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest staff, great breakfast! Love staying here
Stayed 2 nights in Mar 2024
Response from Sena on Mar 27, 2024
Dear Mackenzie,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sylvan Lake. It is always a pleasure to receive positive feedback. I will share your 5/5 rating with our team, who I am certain will be encouraged by this. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Danny

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This property is horribly managed showed up at 8:00pm cuz I had a long drive after work for a hockey tournament in Sylvan Lake with my 6-year-old and my wife when we got there the room was so cold I could see my breath the only option they had was a small heater that should have been on in the room that was not sufficient the whole third floor was not heated hallways were ice cold went down to try to find any solution ask for more blankets they said they were some in the room they had none would not grab us any ask for a heater the hemmed and hod finally after an hour of nothing they decided to bring us a heater my son's game was at 7:30 in the morning which means we had to be there at 7:00 (which my son could not fall asleep from being so cold and woke up sick) breakfast restaurant in the hotel was just as horrible for service and taste as well regular amenities such as simple coffee in the room were not common here tried to sell their own coffee from said restaurant for $5 walked across the street to Petro Canada for $1 coffee quite possibly the worst Hotel I've stayed in before and I've stayed in quite a few and crappy ones ones that had school themes with desks and creepy things on the wall find one of the many other hotels in Sylvan will save you a headache and freezing if you're there in winter
Stayed 2 nights in Mar 2024
Response from Sena on Mar 27, 2024
Hi Danny,Thank you very much for your review regarding our hotel and restaurant. For your information, our hotel was almost full during these days. If you check the reviews from other guests, you will notice that there are no such complaints as you claim that “the entire 3rd floor was frozen”. However, in your case on heating of the room, no one complained about the heating who stayed the day before, but we have made a special attempt to solve the issue of the heater, and we have provided you with an additional heater as well. In addition, before providing an additional heater we asked you if you needed an alternative room, but you were not interested. Though we attempted to resolve your issue, it seems you have no gratitude at all. Even though we informed you if your room did not have blankets at the designated place, you just had to inform us. Regarding cold breakfast, we have to specifically state that our hotel provides hot breakfast Free of Charge. We cannot believe it was cold. If it happens your meal is taken you more than 30 minutes later. I went through our records and I found that the 3 of you had free hot breakfast without any complaints to the server. It seems that you are making a false claim. You asked for a hot chocolate drink free of charge thereafter. We told you that we do not provide hot chocolate free. But finally, I asked you to go and grab from the restaurant free as I already told to server. It appears that you have written these bad comments, as you were unable to gain further advantages, and out of your personal irritation due to that. We are happy to know that you will not visit us again.

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will visit again
Stayed 1 night in Mar 2024
Response from Sena on Mar 25, 2024
Dear Monique,Thank-you for taking the time to review our property and for your positive score. We hope to see you again soon!

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
the rooms are clean and bed was comfortable. There are limited facilities available but a very good breakfast. We have stayed there a number of times when visiting family in Sylvan Lake. and will stay there again
Stayed 6 nights in Mar 2024
Response from Sena on Mar 25, 2024
Dear Peter,Thank you for completing your survey. We are happy to hear that you enjoyed your experience here in Sylvan Lake. Thank you for your kind words. We hope to see you again at a future date.

4/10 Poor

Danielle

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was freezing upon arrival took most of night to finally get warmed up. Called numerous numbers to try to contact front desk and all numbers were out of service prior to arrival at hotel. Had to take several trips up and down the stairs which were not shoveled and covered in ice to bring my belongings up to room. Would not stay here again.
Stayed 2 nights in Mar 2024
Response from Sena on Mar 24, 2024
Thank you

4/10 Poor

Benjamin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor, front desk service. Attendant left desk unattended for long stretches, initially refused to provide my family with an extra towel for showers until I persisted. Morning breakfast was cold.
Stayed 1 night in Mar 2024
Response from Sena on Mar 25, 2024
Dear Benjamin,Thank you for your reviews highlighting with your bad experience.Usually, we keep 4 towels in a 2 queen bed room assuming there will be 4 persons per day. We replace towels the next day if the guest has used them. it's inappropriate if you ask for more towels on the same day evening. There should be one extra towel for all 3 people. We cannot believe that the breakfast was cold as we are providing a hot breakfast. Thank you for your understanding and hope you will visit us again.

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sena on Mar 25, 2024
Thank you,

4/10 Poor

Blake

Stayed 1 night in Mar 2024
Response from Sena on Apr 13, 2024
Thank you very much.

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price , clean rooms decent space . Nice front desk workers , good breakfast
Stayed 1 night in Mar 2024
Response from Sena on Mar 19, 2024
Dear Chelsea,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sylvan Lake. We are particularly pleased that you found our staff so great and you found everything looked very clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. We hope you'll visit us again soon!

6/10 Okay

Selena

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sena on Mar 19, 2024
Dear Selena,Thank you very much for 5 out of 3 stars reviews.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sena on Mar 18, 2024
Dear Kristen,Thank you for sharing about your recent experience. Our team here at Days Inn, Sylvan Lake is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hope you will stay with us again soon!

10/10 Excellent

Gurbax

I liked everything and I have enjoyed my trip
Stayed 1 night in Mar 2024
Response from Sena on Mar 24, 2024
Dear Gurbax,Thank you for taking the time to review your stay with us and for choosing our hotel. Your feedback helps us to continually improve in all areas. We are happy you were satisfied with your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy ,clean ,like the walkout deck
Stayed 1 night in Mar 2024