Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Detroit

Almost missed my flight

Posted Mar 2, 2015
I asked for a wake-up call and never received it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in construction zone

Posted Feb 19, 2015
As title reads. Nice facility next to a construction site made for wake up to heavy equipment.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york,ny

Nice hotel walking distance to restaurants & mall

Posted Feb 17, 2015
Close to airport. Good hotel but room had a residual smell. Shuttle service was good. Staff was professional.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston

over all ok for an overnight

Posted Feb 17, 2015
Pros: price, staff, clenliness
Cons: more charging outlets
Location: its at the airport so the airport is convenient and nearby :-)
i know its an airport hotel so no big amenities. it was clean, and the people were nice. but i got it on an expedia "unpublished rate" and instead of getting a room with 2 queen beds, or 1 king bed... i got a room with 2 double beds... and they werent much bigger than a twin.... so it wasnt very comfortable for 3 people. it was just an overnight because we were 'snowed in' and couldnt go back to boston until the next day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice hotel surrounded by a lot of options

Posted Feb 17, 2015
Nice hotel surrounded by great restaurants, shopping and entertainment.
2 out of 5
by A verified travelerfrom tampa, fl

Never again

Posted Feb 11, 2015
This was the most expensive cheap hotel I have ever been to. I would have been happier at a holiday inn or something like that. I was te they had complimentary breakfast which, was a lie. I went to the room and wanted to shower and wash my hair but they didn't have a hair dryer. I called the room service and they didn't answer so I went down stairs and I talked to them and they didn't belive me they told me to check again and call back. When I called and they came and gave me the hair dryer and checked my bathroom to make sure I wasn't lying. And I told them the tv was glitching. Again, they didn't believe me and checked the tv. I was upset and the guy gave me attitude and asked if I wanted to relocate. I will never again come back to this hotel. Paid too much money for only one night and everything was terrible
5 out of 5
Recommended
for Everyone
by A verified traveler

Unbelievable staff

Posted Feb 2, 2015
They never say no....they help you in any way possible
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
The room smelled a little closed in... When the wind blowed it shook the window...
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tel Aviv, Israel

Hotel is fine, close to a good shopping mall.

Posted Jan 22, 2015
Pros: Location was good. Close to the airport. Very convenient shuttle service from and to the airport.
Location: There are some great restaurant within a short walking distance from the hotel, and a good shopping mall near by.
Spent only 2 days there. Was around the area for business. There are some great restaurant within a short walking distance from the hotel, and a good shopping mall near by.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Traveler from California

Posted Jan 21, 2015
Pros: It was located close to our destinations.
Cons: The hot water took about 10 minutes to warm up. It took so long that we had to call maintenance because we thought something was wrong.
Location: The International Plaza on Bay Street is phenomenal.
The hotel had limited amenities and is good for a business traveler, but not for a family.