Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
The room smelled a little closed in... When the wind blowed it shook the window...
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tel Aviv, Israel

Hotel is fine, close to a good shopping mall.

Posted Jan 22, 2015
Pros: Location was good. Close to the airport. Very convenient shuttle service from and to the airport.
Location: There are some great restaurant within a short walking distance from the hotel, and a good shopping mall near by.
Spent only 2 days there. Was around the area for business. There are some great restaurant within a short walking distance from the hotel, and a good shopping mall near by.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Traveler from California

Posted Jan 21, 2015
Pros: It was located close to our destinations.
Cons: The hot water took about 10 minutes to warm up. It took so long that we had to call maintenance because we thought something was wrong.
Location: The International Plaza on Bay Street is phenomenal.
The hotel had limited amenities and is good for a business traveler, but not for a family.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Group Travelers be patient.

Posted Jan 20, 2015
Recently traveled with a group reservation made by the organization we were traveling with. Upon arrival to the hotel (approx 1pm), we were informed that no rooms were ready. We went on to our event and upon arrival back to the hotel (approx 4-5pm) the rooms were still not ready. Many of us had flown in and desperate for a shower and a nap. The final day of our stay we were informed that too many ppl had requested late checkout so were forced to checkout before leaving to our event which was running until 12:30. It would have been nice to be accommodated an extra hour for check out considering we had patiently waited 2 hours beyond check in to get our rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
Overnight stay close to airport was good. I will stay again for early flights
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redding CA

Nice hotel near airport

Posted Jan 5, 2015
Pros: Location
Cons: Glass glasses and ceramic mugs in the room,as well as sufficient washcloths.
Location: Near airport
The hotel was as we expected, pretty generic in appearance. The front desk clerk was congenial and helpful. The room lacked washcloths and had only paper and plastic cups. We were able to obtain wine glasses from the ground floor bar and washcloths from a staff person who was near our room. The room was comfortable, clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom a

Great night close to the airport!

Posted Dec 29, 2014
We had the most fun bartender (Renee!) who took great care of us! The rooms were really nice and well-appointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Enjoyable stay.

Posted Dec 25, 2014
Enjoyed my stay here and was treated very well. Given several free upgrades, and got to stay a bit past checkout.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Amazing/greatest hotel

Posted Nov 30, 2014
Pros: I liked everything that I saw.
Cons: If anything could be improved I would say maybe put a smoker room because there are many smokers in the world.
Location: There are stores near by such as the mall or stores full of tasty food.
Everything was perfect and I am glad I chose this hotel. The people who work there are nice and polite.It is organized and full of stuff for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
While we didn't get to eat in Coconuts, there was a black tie function going on, we did eat in the lounge and the food was excellent.