Ratings based on 613 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Worth the price One of the hotels which don't offer complimentary coffee in the lobby. Otherwise nice wxperience
Comment from Hotel Management
May 26, 2015 by Sebastian, Hotel Management
Thanks for your business and we hope to see you again soon. Regards, Sebastian Hansen, General Manager
4 out of 5
Recommended
for Families
by A verified traveler

NIce hotel and great access to getting around the

Posted May 11, 2015
Pros: The cleanliness and accessibility around Tampa
Cons: Having a waste container out front or in the lobby so that I could get rid of garbage.
Location: Great restaurants close by. Easy freeway access. Good location and quite
The pool was clean and there were always towels available. The executive louge was well stocked and the service was good and very clean
Comment from Hotel Management
May 12, 2015 by Sebastian, Hotel Management
Thanks for sharing this great review and for giving us your business. We are glad you enjoyed your stay and we look forward to your next visit. Please call on me if you need anything. Regards, Sebastian Hansen, General Manager
2 out of 5
by A verified travelerfrom Maryland

Front desk not welcoming.

Posted May 5, 2015
The lady gave us our room keys with no eye contact never directed us to the elevators. The tv in room 413 was broken. The sound went in and out couldn't enjoy programing. Requested tea with my roomservice order got water. Bathroom amenities low quality. Little care given to maid service.
Comment from Hotel Management
May 6, 2015 by Sebastian, Hotel Management
Thanks for taking the time to share your experience. I am sorry your experience was below our high standards. I will look into this matter to see how we can better serve our guests. We strive to ensure every guests feels cared for, valued and respected. I hope you decide to stay with us again the next time you are in the area. Thanks for your business and your time. Regards, Sebastian Hansen, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Perfect for a quick stay

Posted Apr 18, 2015
We just needed the hotel overnight and it was perfect. Just what we were looking for.
Comment from Hotel Management
Apr 20, 2015 by Sebastian, Hotel Management
Thanks for sharing and we're glad you enjoyed your stay with us. Thanks for choosing us and we hope to see you again soon. You can count on us. Regards, Sebastian Hansen, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BALT, MD

MANGROVES

Posted Apr 17, 2015
Pros: Hotel was very clean, staff was helpful and friendly. Breakfast was great. Did not use the pool. Close to the airport
Cons: Did not ask but there were no brochures for the area in the lobby that we saw.
Location: Food and restaurants were close as well as the access to highways. A beach was close by as well.
Came for a short visit to go mangrove kayaking and ball game.
Comment from Hotel Management
Apr 19, 2015 by Sebastian, Hotel Management
Thanks for the great review and for choosing to stay with us. We really appreciate your business and your desire to share your great feedback.We are very proud of our team and our hotel. We look forward to your next stay. Please call on me if you need anything. You can count on us. Regards, Sebastian Hansen, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Great shuttle service!

Posted Apr 11, 2015
Hotel is very convenient to airport, mall and stadium! We loved the hotel shuttle service that took us to the nearby mall/restaurants and picked us up late at night! Beds are small doubles. Next door construction made the outdoor pool area noisy. But all in all a positive hotel experience.
Comment from Hotel Management
Apr 15, 2015 by Sebastian, Hotel Management
Thanks for sharing your experience. We are so glad you enjoyed your stay and we look forward to your return. We are very proud of our shuttle services and the passion our team possesses. You can count on us. Regards and Safe Travels, Sebastian Hansen, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 29, 2015
In town for one night. Great price from expedia. The hotel was great. Nice comfortable beds. Strong water pressure in the shower. Nice and quite. Very polite staff.
Comment from Hotel Management
Apr 15, 2015 by Sebastian, Hotel Management
Thanks for sharing your experience. We're glad you enjoyed your stay with us and we really appreciate you choosing us. We are very proud of our hotel and our team's commitment to service excellence. We look forward to your next stay. Regards, Sebastian Hansen, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate NY

Nice hotel.

Posted Mar 25, 2015
Pros: Clean and comfy.
Cons: More staff to process incoming.
Location: Don't know about things to do, We just needed a place to sleep, on trip and Expedia got us a real good price.
Nice hotel, long wait to to get registered, but after getting registered all was good, very clean and comfy. There was no noise from other rooms, and it was a nice stay.
Comment from Hotel Management
Apr 17, 2015 by Sebastian, Hotel Management
Thanks for taking the time to share this great review. We are so glad you enjoyed your stay and I'm sorry for the long wait. I'm glad you found our staff helpful and the room comfortable and clean. We look forward to your next stay. Regards, Sebastian Hansen, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mobile,Al

Great place to stay

Posted Mar 25, 2015
For the price we paid through Expedia this was a great deal. On top of that the hotel was nice and clean. The only thing the staff at the front desk did not explain about the breakfast. Our breakfast was supposed to be included. One we brought it to the attention of the waitress, they gave us a discount. Since the waitress was so kind I did not complain to the management. I plan to visit Tampa and will stay at the Hilton even if I have to pay more. Great place
Comment from Hotel Management
Apr 17, 2015 by Sebastian, Hotel Management
Thanks for sharing your experience and I'm glad you enjoyed your stay with us. We look forward to your next visit. You can count on us. Regards, Sebastian Hansen, General Manager
5 out of 5
Recommended
for Other
by A verified traveler

Nice hotel close to Cigar City Brewing

Posted Mar 21, 2015
Pros: Friendly, they let us drink beer in their conference rooms!
This place is great! They let us have lots of beer tastings all over the place around Cigar City Hunahpu's Day!
Comment from Hotel Management
Apr 17, 2015 by Sebastian, Hotel Management
Thanks for sharing this excellent review and we are glad you enjoyed your stay. We appreciate your business and look forward to you next stay. You can count on us. Regards, Sebastian Hansen, General Manager