Breakfast served, international cuisine

Reviews of Holiday Inn Hotel & Suites Mississauga, an IHG Hotel

3 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 322 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 122 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tarun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was rude
Stayed 1 night in May 2024

8/10 Good

dirt snow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service
Hallway looks worn and needs paint and an upgrade … the rooms are spacious and nice .. bed was very comfortable.
Stayed 1 night in May 2024

4/10 Poor

BIPLAB

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No tooth brush no tooth paste and towel and bed cover is tooooooo old looks like dirty towel
Stayed 7 nights in Apr 2024

10/10 Excellent

Kyniesha

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find
Stayed 2 nights in Apr 2024

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and run down. Disgusting carpets and walls. Won’t go back here.
Stayed 1 night in Apr 2024

10/10 Excellent

valerie leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

4/10 Poor

Jaskaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Neeti

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
We found that it was dirty. Our room was smelly and tied looking. They need to fix the beds( headboards hard words carved in both the queen beds. Mold on the windows and curtains were dirty and didnt close properly. On a positive note we had dinner in your restaurant and our waitresses was very pleasant and she gave great service. I wouldn't recommend staying at your hotel specially for what we paid for two nights. Was expecting much better accommodations.
Stayed 2 nights in Apr 2024

10/10 Excellent

Fr. Makari

Stayed 1 night in Apr 2024

8/10 Good

DE GUZMAN

Overall was ok
Stayed 1 night in Apr 2024

10/10 Excellent

SHUBHAM

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good property located close to most of the good places
Stayed 1 night in Apr 2024

2/10 Terrible

Sourav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room too hot and temperature gauge didn’t work .Unable to get in the internet
Stayed 1 night in Mar 2024

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and overall experience met all expectations.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shaziya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful. The only thing i wasnt happy but wasnt the end of the world was their was no plug to ake a bath and no vending machines you have to go to loby and grab from their snack bar
Stayed 2 nights in Mar 2024

6/10 Okay

Sophia

Traveled with family
Liked: Staff & service, amenities
inside the lobby was clean however, outside needed cleaning up. The cigarette canister was overflowing, and the carpet smelled in the corridors.
Stayed 1 night in Mar 2024

2/10 Terrible

Vincenzo

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
This place is horrible it’s smells so bad and it’s very dirty plus are air conditioning was broken and we had to switch rooms at midnight cause it was to hot
Stayed 1 night in Mar 2024

8/10 Good

roystan

Traveled with family and small children
Liked: Cleanliness
The room and the cleaners were good.
Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to the highway, but we didn't hear traffic. There's not much walkable in the area, but a short drive to restaurants, bars, shopping. Nice room! Very friendly staff.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Liked: Staff & service
Not very clean. Very dated and worn furniture in rooms. Pool was food.
Stayed 1 night in Mar 2024

10/10 Excellent

Glauber Vilane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, comfortable a affordable.
Stayed 1 night in Feb 2024

6/10 Okay

Paulina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as shown in the pictures. The ice machines smelled like chlorine on both 4th & 6th floors and weren’t working. The USB in the desk was not even connected to anything. The safe had the keypad hanging off The room was hotter than the desert and not able to adjust The room keys worked “sometimes” Pullout sofa bed was terrible for comfort
Stayed 2 nights in Feb 2024

8/10 Good

Samten

Stayed 1 night in Jan 2024

2/10 Terrible

Shakeel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Cy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was disgusting at the hotel and it was under staffed. I didn’t even spend the night o left and slept in my car instead.
Stayed 1 night in Feb 2024

6/10 Okay

Engin

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Syed

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Not satisfied as prescribed
Stayed 2 nights in Feb 2024

10/10 Excellent

victor

Stayed 1 night in Feb 2024

10/10 Excellent

Narinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Amarah

Stayed 1 night in Jan 2024

2/10 Terrible

Reeshma

Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything we needed. Visiting our kids and going to the keg.
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable Stay, Hotel Could Use a Refresh Though
Had a very comfortable stay although the furnishings and hotel itself are dated and in need of a refurb and some good cleaning as noted in some of the other reviews. Main areas of room were clean, but some things were lacking, ie. finger prints on drawers, doors needing wiped down, etc. Housekeeping was lacking -- bed was not made while we were out for the day, towels were not all replaced. But the bathroom was clean, the bed was clean and VERY comfortable which is one of the most important things for me. Front desk staff very helpful and courteous. And as noted in other reviews, still only one functioning elevator which slowed things down at times. Overall a good stay and would stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Jan 2024

8/10 Good

Ninglin

Stayed 1 night in Jan 2024

10/10 Excellent

Joginder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ernesto E

Stayed 1 night in Jan 2024

10/10 Excellent

Simran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Djamel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever.
Stayed 1 night in Dec 2023

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with king size bed which was comfortable also had a comfortable chair for watching tv or reading. Bathroom was in need of some cosmetic work. Shower/tub was a little slippery when standing in it and the water wasn’t as hot as I like and the toilet was loose.
Stayed 1 night in Jan 2024

8/10 Good

Arwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jason

Stayed 2 nights in Dec 2023

2/10 Terrible

RAISE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Hotel housekeeping made sure we wake up around 9am both Saturday and Sunday morning despite do not disturb hanging sign at our doors. We had 2 rooms at the end of 8th floor, room across us were not occupied, housekeeping came to our door did not knock due to do not disturb sign but keep calling room service again and again to make sure we wake up and check out early Sunday morning.
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness
Aging hotel with Big rooms good location
We stayed in a nice big suite with 2 queen beds overnight. Check in and out went ok. Property is is a good location. Hotel needs updating, it’s showing it’s age, wear and tear Room had a musty dirty smell that didn’t go away. Probably one of the better places to stay around here if you have a family due to the good sized suite. Would not hesitate to stay here again due to the value and location
Stayed 1 night in Dec 2023

10/10 Excellent

dilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Ghezal

Stayed 2 nights in Dec 2023

6/10 Okay

Harpreet

Stayed 1 night in Dec 2023