Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Spot to stay in Yorkville

Posted Dec 8, 2014
Excellent room and staff and dining room. An expensive place to stay. Right in the middle of Yorkville. Close to many shops, restaurants, art galleries ect. We have no comparison to some of the other high end Hotels in the area and will try a few before we go back just to get a better idea of what is available at this price point.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 1, 2014
Pros: Bathroom is the most beautiful I have seen in a standard hotel room
Cons: Lighting in the room was just OK
Modern and really nice hotel. Nice and quiet during the winter too
3 out of 5
by A verified traveler

There are better 5 stars in Toronto

Posted Oct 27, 2014
Underwhelming experience..... Staff was short and relatively inattentive Calls to housekeeping left service times to be desired
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not in level a five star hotel

Posted Sep 29, 2014
Pros: Location
Cons: It's so cheap hotel charges guests for wifi
Location: Perfect
I reserved this hotel because of location and meet my satisfaction in this respect
3 out of 5
Recommended
by Paulfrom Calgary

Unbeatable location but getting a bit tired

Posted Sep 4, 2014 on Hotels.com
Look, the location is flawless. Nobody can argue that point. That said, its a thousand bucks a night. You can have a great location and a much more up to date hotel for six-to-seven hundred (the new Shangri-La). If you can stomach the financial district the new Trump is pretty spectacular as well. Don't get me wrong, "The Haze" is still very nice but its getting a bit tired and is going to have to re-invent itself a bit in the coming years or it will start losing customers.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Calgary

high end boutique hotel in Yorkville in Toronto

Posted Aug 25, 2014
Experience of this hotel was excellent. Quiet in a busy area and service was top notch.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monaco

Nice hotel, great staff, room service not so good.

Posted Aug 21, 2014
Room service, is not so good. Breakfast, grapefruit was rotten, cappuccino was cold and way too much foam.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wow, the service was incredible.

Posted Aug 11, 2014
The best experience I've ever had staying in a hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo Japan

wonderful stay in Toronto

Posted Aug 7, 2014
Pros: everyone is very kind.
Cons: no stationary in the room, so it might be not easy for business people to stay
The Concierge was very helpful, and the restaurant ONE is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Great place. My new hotel for Toronto. So much better than 4S.