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Reviews of Rocky RV Park and Campground

1.5 out of 5
Rocky RV Park and Campground
885 Cranberry Lake Rd, Valemount, BC

Reviews

5.2
Rating 10 - Excellent. 1 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 6 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay if you want a good night's sleep.
We really didn't enjoy our experience. We rented a cabin. The picture of the cabin was taken in a way as to not see the large highway which passes very close to both cabins. Do not stay here if you want peace and quiet. This is impossible due to the location and the many cars and trucks who pass all day and all night. Inside the cabin it was in poor condition. Very dark, very minimal, and no insulation from noise. I'd recommend staying in Tête Jaune Cache or somewhere a bit quieter with more charm. In the end, after spending time in the cabin, we decided to cancel our reservation. Given it was a non refundable booking, we did not get our money back. Make sure you visit the cabin before handing over any money.
Stayed 1 night in Sep 2017

8/10 Good

Jiangbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin experience
It is a kind of experience.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Staff were very friendly
Washroom and showers and water not close to the cabin. Enjoyed a quiet night - simple but very hospitable are the staff. I asked for coffee pot, they supplied one, I asked for an extra blanket and they supplied me with a heating pad.
Stayed 1 night in Aug 2017

8/10 Good

Christina, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not a hotel
It's actually a campground and we stayed in a little cabin that was very cozy. If you are looking for luxury, this is not the place for you, it is very rustic. The people who run the place are very friendly. I would definitely choose to stay here again.
Stayed 1 night in Aug 2017
Response from phil on Aug 26, 2017
We thank very much for high consideration. It is cozy and rustic place and old style. But we will also try to serve you better. Thanks & best regards Philip

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Rocky RV - Not much to offer
This place has potential but is currently in need of some fixing up.
Stayed 1 night in Aug 2017
Response from Phil on Aug 26, 2017
Yes, we still have to improve and yet to make some modern style. We will keep in mind for your kindness. Thanks & best regards Philip

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in a small cabin. All the trees wer,e cut down. It was like staying in the middle of a clear cut forest. No heat. Huge spider webs inside cabin. Person at the front desk was very friendly though.
Stayed 1 night in Jul 2017
Response from Phil on Aug 5, 2017
Thanks for your comment. We removed spider webs and cleaned twice. Small trees are also glowing quickly. We cut down big trees to avoid any damages. We will pay utmost efforts to please guests. Thanks again.

8/10 Good

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
We thank you very much for your loving kindness and encouraging us. May God bless you and hope everythings are going very well with you and have a great wonderful day. Thanks again & best regards Philip

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no option but just a cabin. mosquito gets inside buzzy and noisy as the screen is ruptured. couple at reception is nice but hard with english left stuff toy of my daughter and did not bother to confirm it so we can pick it up.
To esteemed Gary family Very sorry for that happen and we were embarrassed. We will pay severe attention about this thing and will never happen again. Sorry for that happen and applogy for that inconvieneant for your travelling. Best regards Philip

8/10 Good

Ron

Liked: Cleanliness, staff & service
We stayed in cabin #2 on this booking. The staff was very friendly and eager to help out. The cabin was modest and clean. We were looking for sonething rustic, so this was percect.
Dear valued customer: We appreciate very much and thank you for highly think of us. Constantly we will try our utmost efforts to keep good shape and update our facilitities more modernized. Thank you again. From Philip

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not really a hotel
This accomodation was announced as a hotel, but in fact it is a cottage on a campsite. Basically fine, however, it should be annoumced accordingly.

8/10 Good

Valerie, Fort McMurray

Liked: Cleanliness, room comfort
For sleeping accommodations, the price was right.
For a popular tourist, the campsite was empty which was great for us!

10/10 Excellent

Edna, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest stop
It was a great rest stop on our way to hope, bc. Could rest, roast hot dogs, take a hot shower.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
if your were camping the place will be ok.
the cabin was very dirty.and the bedding looks like it has not been changed for a month,I sleep in top of the bed with mine on blanket and the bathroom was far.

4/10 Poor

Tracy, Lloydminster Sask.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
We were late checking in and received a message on our home phone that if we didn't show up we were still being charged. Cabin is ok if they took the time to fix the screen so we could open the window for air. The cabin has bunkbed and double bed nothing else, so if you go prepared to camp your fine, example towels, lawn chairs etc. Very big cobwebs on ceiling nothing to knock them down with. no amenities at all. Firewood free if you cut it yourself

2/10 Terrible

Ingrid, Langley

Disliked: Staff & service, property conditions & facilities, room comfort
I should have stayed in a tent
Bathroom a very long walk from the cabin. Beds were really hard. Not worth $60

2/10 Terrible

Linda, Edmonton, AB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
I would never recommend this place to anyone to stay. They whole experience was awful. The facilities are all run down. Bathroom hadn't been cleaned in months. And there was no napkins to dry hands and by morning there was no toilet paper. When we first arrived there was a big brown dog chained up beside the bathroom that lunged at me and my kids and snapped at us. The cabins had no bedding so we had to go back and ask for some. They brought us some blankets but no pillows. We were able to build a fire and there was free firewood which was probably the only nice thing. In the morning at 8:30 the lady tried to walk into our cabin but I had used all three locks and she couldn't get in. She finally knocked until we woke up and answered. She only wanted me to know they were having breakfast and if we left to leave the key at the door. I was very glad I had locked the door and she was unable to walk in and see us sleeping. The rooms were filled with dirt and cobwebs. I would honestly rather sleep in the woods next time.

6/10 Okay

Sylvain , Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Depannage
Très basic princesse voyageuse s' abstenir. La cabane etait propre lit confortable . Correct pour 1 nuit de passage pas cher

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cabin en campground verkeren in oude staat. Cabin was wel netjes en er was een vuurplaats met hout.