Find Hotel with a Concierge in Valle de Bravo

"The hotel was absolutely exquisite. The rooms were beautiful. The grounds gorgeous. The staff so amaxing. And every meal we had was gourmet delicious outstanding. "

"La atención de Juan Carlos es excelente. La habitación La Cima está hermosa y confortable, además de tener una vista espectacular. Recomiendo mucho Las Luciérnagas! Te sientes como en casa. "

"It's a hidden gem, a castle that overlooks the lake. The staff were wonderful, full of smiles and always accommodating to our needs, specially the owner Juan Carlos. When our ride was unable to take us back to Mexico City airport, Juan Carlos took the initiative to drive us there. Thank you again. "

"We had a great recommendation from hotel staff on a taxi driver to get us to the waterfalls and the mariposas."

"En un principio, nos decepcionó ver que nos daban una habitación que no correspondía al precio que habíamos pagado, pero se aclaró y contamos con una cortesía para uso en el futuro. Agradecemos mucho la amable atención, y volveremos con gusto."

"Enjoyed breakfast buffet!!"

"It's a pretty quiet hotel, although I was there during the week, and I believe it's more crowded on the weekends. Room was spacious and nice, mine was on the street which was slightly annoying, but not too bad. There's filtered water in the room which is nice. Staff was super nice and helpful and made a great breakfast and helped with booking a tour to the Butterfly sanctuary. Valle gets very cold at night and in the morning and there's no heat in the rooms so be aware of that. Blankets are warm...

"Staff were very kind and the place has a greate view "