Fridge, coffee/tea maker
Check availability

Reviews of Best Western Plus Langley Inn

2.5 out of 5
Best Western Plus Langley Inn
5978 Glover Rd, Langley, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1006 reviews" "
Rating 8 - Good. 351 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff!
Stayed 4 nights in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very good love that you have a free continental breakfast like your beds nice and low so l can get on and off good
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Sarah

Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Delores

Stayed 2 nights in Apr 2024

8/10 Good

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No illegal immigrants being housed by the government bringing the cleanliness to third world levels. which has been an issue at the last 4 hotels
Stayed 2 nights in Apr 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Erin

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The pool is cold and it was very noisy. Would not recommend
Stayed 1 night in Apr 2024
Response from Guest Service Manager on Apr 14, 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our property. We aim to provide all of our guests with a high-quality experience, and will be looking into the pool temperature.We hope you give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Travis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well maintained for an older hotel. Nice staff, exceptionally clean, and wonderful breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Johanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was so friendly and helpful! Comfy beds, and we loved the pool and hot tub. Great breakfast in the morning. The highlight was definitely the staff; it seemed like they all actually enjoy working there. We visit Langley a lot and have decided that this is our hotel from now on.
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Easily located
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
I'd say the stay woukd get a full 10/10 but the Langley Bypass can be quite loud. If you're a light sleeper and not used to traffic, it makes for a tougher night sleep. Otherwise amazing experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Langley Events Centre
Stayed 3 nights in Feb 2024

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Me and thejiss I found it veary friendly and super chill
Stayed 2 nights in Feb 2024

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, location not conducive to walking to restaurants
Stayed 4 nights in Feb 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Property conditions & facilities
Very friendly and helpful receptionist.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greay stay. Convenient location, close to the sports field we needed and shopping. Good breakfast options. I would say the only downfall was pretty low water pressure in the showers but otherwise top tier middle of the spectrum hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Victoria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the breakfast food was excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there before and have returned. That speaks for itself
Stayed 1 night in Feb 2024

2/10 Terrible

Ron

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice, patient and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and friendly checkin with clean rooms and facilities
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service
The hotel lobby and rooms were clean and modern, and the beds were very comfortable. The bathroom was clean but rather cramped for space. The room walls must be quite thin, as we could easily hear conversations in the adjacent rooms. The surrounding location, just off a major highway, was rather nondescript, but perhaps convenient for accessing the center of town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great location, excellent breakfast
We found the hotel to be conveniently located, confortable and clean. The staff were all cery friendly and helpful. The cooked breakfast buffet was great.
Stayed 2 nights in Jan 2024

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and will be back.
Good stay and no issues. Comfortable and close to where we needed to be. Ricky’s restaurant next door handy. Breakfast good as provided by hotel. Used the pool and hot tub; no issues and good to use.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location was perfect for my activities and well priced. The staff on duty and on the phone were incredibly pleasant and helpful. I will stay again and would recommend this hotel to friends.
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
The staff was lovely. They were so wonderful with my grandson! Thank you!
Stayed 4 nights in Jan 2024

10/10 Excellent

Curt, Kamloops

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Curt, Kamloops

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The staff was lovely. Nice and quiet. The breakfast was great. Beds were decent/comfortable. Bathroom was updated. Fairly easy to get to.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay. Very kind and thoughtful staff. The pool and hot tub were great, as was breakfast. I forgot something in the room when I left and the hotel contacted me.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Kids liked the fitness room, pool, hot tub. Clean but wifi slow.
Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well with toddlers
Stayed with toddlers it went well, no complaints. Breakfast was good and room bed was good, hotel was pretty quiet at night since was mostly empty.
Stayed 1 night in Dec 2023

8/10 Good

wyona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, good water pressure in bath,
Stayed 1 night in Dec 2023

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was very modern spacious extremely clean and comfortable. Very enjoyable stay
Stayed 1 night in Dec 2023

4/10 Poor

linda

Liked: Staff & service, amenities, property conditions & facilities
Pool was nice. And overall pretty clean. Breakfast offerings differed everyday which was also nice. Staff was friendly and helpful. Room wasn’t completely clean. As we packed up we saw a cluster of ants by the baseboards. And ants crawling around the carpet. It was really gross. The lady at the front desk tried to down play this. And seemed to insinuate that we were not clean and the ants came because of us. But we ate out everyday and was only there for 2 days.
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 24, 2023
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our property. We aim to provide all of our guests with a high-quality experience, and we will be addressing the issues reported.We hope you give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place to stay in the lower mainland now! Close to Grandkids!
Stayed 2 nights in Dec 2023

6/10 Okay

Al

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023