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Reviews of Radisson Hotel Vancouver Airport

4 out of 5
Radisson Hotel Vancouver Airport
8181 Cambie Rd, Richmond, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 702 out of 1492 reviews" "
Rating 8 - Good. 455 out of 1492 reviews" "
Rating 6 - Okay. 204 out of 1492 reviews" "
Rating 4 - Poor. 77 out of 1492 reviews" "
Rating 2 - Terrible. 54 out of 1492 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Traveled with partner
.
Stayed 1 night in May 2024

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gloria

Traveled with family
Convenient
Stayed 2 nights in May 2024
Response from Patti on May 10, 2024
Thank you for the review. We appreciate your feedback. We are happy that the location was convenient for you. Thank you for staying with us.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Lawrence

Stayed 1 night in May 2024

6/10 Okay

agnes

Traveled with group
Liked: Staff & service
close to dining
Stayed 3 nights in May 2024
Response from Patti on May 10, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We appreciate your feedback and are happy that you found our location convenient for your dining options. Thank you for staying with us and we look forward to welcoming you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The stay was pleasant and the staff were helpful.
Stayed 1 night in Apr 2024
Response from Patti on May 10, 2024
Thank you for sharing your recent experience with Radisson Hotel Vancouver Airport. We are delighted that you had a great stay with us, and that our staff were helpful. We hope to welcome you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2024
Response from Patti on May 10, 2024
Thank you for your feedback. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back on your next visit.Sincerely, Patti Crocker Manager on Duty

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for its convenient access to Vancouver airport. Despite our late check-in, the process was smoothly handled by the very cheerful and friendly reception staff. Additionally, we were provided with a late check-out, allowing us a little more time to catch up on sleep, which was greatly appreciated. The room itself was spacious and clean, equipped with all the facilities needed for a quick overnight turnover. The complimentary shuttle bus to the airport is a nice feature, removing the hassle of arranging our own transportation. The hotel is just a 10-minute ride from the airport.
Stayed 1 night in May 2024
Response from Patti on May 9, 2024
Thank you for sharing your experience at the Radisson Hotel Vancouver Airport. We appreciate your feedback and are delighted that you had a great stay with us. We hope to see you again on your next visit.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 1 night in May 2024
Response from Sincerely, Ekam Kaur, Manager on Duty Rad on May 8, 2024
Hello Patricia,Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.

8/10 Good

marina, bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very central location. If you don’t have a car. Close to all sorts of restaurants. Near sky train to downtown
Stayed 3 nights in May 2024
Response from Karam on May 8, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with our hotel convenient location. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

John, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport! Shuttle was very convenient. Nice place. Would stay there again.
Stayed 1 night in Apr 2024
Response from Karam on May 7, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with our shuttle service. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Karam on May 7, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
Good location from airport.
Stayed 1 night in May 2024
Response from Karam on May 7, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with our hotel convenient location. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy check in. Convenient and close by to light rail, dining options, and shopping
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Chinese community.
Stayed 4 nights in Apr 2024
Response from Karam on May 7, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Response from Karam on May 4, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Boi Linh, Calgary

Traveled with partner
Liked: Staff & service
Elevators not working
Stayed 4 nights in Feb 2024
Response from Karam on May 4, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. Please accept my apologies for the elevator. Thank you for staying with us and we look forward to welcoming you back on your next visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Christine

Stayed 1 night in May 2024
Response from Karam on May 4, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient from the ferry. Friendly staff. Comfy bed, quiet room.
Stayed 1 night in Apr 2024
Response from Patti on May 3, 2024
Thank you for sharing your experience at the Radisson Vancouver Airport Hotel. We appreciate your feedback. We are delighted that you enjoyed your stay with us. We hope to welcome you back on your next visit.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karam on May 4, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Mar 2024
Response from Patti on Apr 29, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We are delighted that you had a great experience while staying with us. We hope to see you again on a future visit.Sincerely, Patti Crocker Manager on Duty

6/10 Okay

Samantha

Traveled with family
Disliked: Cleanliness, staff & service
Bathroom was not clean, in particular, the tub. Air conditioning was not working in the room.
Stayed 4 nights in Apr 2024
Response from Patti on Apr 29, 2024
Thank you for taking the time to share your feedback and please accept our apologies for the issues you experienced with the bathroom and air conditioning in the room. We hope you let our team know during your stay so we could do our best to ensure your satisfaction and make it right for you. Thank you for staying with us and we hope to welcome you back on a future visit to the area.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Douglas, West Yellowstone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport and the shuttle runs every half hour.
Stayed 1 night in Apr 2024
Response from Patti on Apr 29, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We appreciate your feedback and are delighted that you had a great experience with our location and shuttle service. We look forward to seeing you again in the future.Sincerely, Patti Crocker Manager on Duty

8/10 Good

Shann

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Karam on Apr 30, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff were friendly, rooms were clean, and great cleaning services.
Stayed 2 nights in Apr 2024
Response from Patti on Apr 29, 2024
Thank you for your review. We appreciate the feedback. We are delighted that you had a great experience with us. We look forward to welcoming you back on your next visit.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Darleen

Liked: Cleanliness, amenities
We like because it is a well kept hotel and they have a cafe as well as a small area where you can have a drink in the evening. We really appreciate that you have a shuttle from the airport to your hotel. We have stayed there six times.
Stayed 1 night in Apr 2024
Response from Karam on Apr 28, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We're thrilled to hear that you've enjoyed your stay with us at our well-kept hotel. It's wonderful to know that you appreciate our café and the cozy evening drink area – we aim to create inviting spaces where our guests can relax and unwind. We're especially glad that our shuttle service from the airport has been convenient for you. we're pleased to know that our shuttle service has contributed positively to your visits. We truly value your loyalty as a returning guest, having stayed with us six times. Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Karam on Apr 28, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

6/10 Okay

Emory

The exterior was gorgeous. The pool was small and felt like an afterthought. The room was full of stains and felt dated.
Stayed 1 night in Apr 2024
Response from Patti on Apr 27, 2024
Thank you for your feedback. We are delighted to hear that you enjoyed our exterior. We are disappointed that we did not meet your expectations with the room. We hope you took the time to let our staff know so that we could make it right for you. Thank you for staying with us.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Ho-Leung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the airport. Hotel offers free repid shuttle is a plus. Walkable distance to restaurants and shoppping malls. If you would like to get around, the skytrain station is just across the street. Busing is very convenient too. All staff are helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Apr 2024
Response from Patti on Apr 27, 2024
Thank you for your positive feedback. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty

8/10 Good

Christina, Ridgefield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karam on Apr 28, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

6/10 Okay

Sieva

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the location
Stayed 2 nights in Apr 2024
Response from Karam on Apr 24, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with our hotel convenient location. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karam on Apr 24, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karam on Apr 23, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

rose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We needed a good hotel near the airport with a shuttle. The radisson is the only hotel with a hot tub in this vicinity and that was important to us
Stayed 1 night in Apr 2024
Response from Sincerely, Ekam Kaur Manager on Duty Rad on Apr 22, 2024
Hello Rose,Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and delighted to hear that our location near the airport and our shuttle service met your needs effectively. Providing amenities like our hot tub is just one of the ways we aim to enhance our guests' stay. We hope you had a relaxing time and that we'll have the pleasure of welcoming you back again soon for another enjoyable stay.

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is very comfortable and room is clean. The staff are very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karam on Apr 23, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Hongtao

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, happy with my stay. A couple feedbacks: - would be great to have a microwave in the room - household cleaning staff seemed to take away my "Do not disturb card". Not sure why. We had to explicitly ask for it back from them. - basin sink was kinda clogged
Stayed 3 nights in Apr 2024
Response from Patti on Apr 22, 2024
Thank you for the review. We appreciate your feedback. We are happy that you enjoyed your stay with us. We apologize for not having microwave in the rooms. On every second floor there is a microwave for guests' use near the elevators. We are extremely sorry that your sink was clogged. I hope you took the time to notify our front desk staff so that we could make it right for you. We look forward to welcoming you back on a future visit.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

alaine, Miamisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant excellent. Staff friendly and helpful at desk.
Stayed 1 night in Apr 2024
Response from Patti on Apr 19, 2024
Thank you for your great review and positive feedback. We are very happy that you had an excellent experience at our restaurant and that our staff was friendly and helpful. We hope to welcome you back on a future visit to the area.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Karam on Apr 23, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Hungfai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a convenient place in transit at the airport
Stayed 1 night in Apr 2024
Response from Sincerely, Ekam Kaur, Manager on Duty on Apr 16, 2024
Hello Hungfai,Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us and that you found our Airport transportation convenient. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Karam on Apr 18, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Helen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the hotel nearby shops and restaurants. The down side is that from our hotel room it was quite loud with airplanes, birds and cars driving by.
Stayed 1 night in Apr 2024
Response from Patti on Apr 14, 2024
Thank you for your feedback. We are happy you enjoyed your stay with us and the convenience of the location. We apologize for the noise, however, being an airport hotel, there are often planes that fly overhead. Next time you book with us, please call us in advance to assign you a room away from the street. We hope to welcome you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient choice for an overnight near the airport
Stayed 1 night in Apr 2024
Response from Patti on Apr 14, 2024
Thank you for your review. We appreciate your feedback. We are delighted that you enjoyed your stay with us. We hope to see you again on a future visit.Sincerely, Patti Crocker Manager on Duty

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fantastic…they go above and beyond.
Stayed 1 night in Apr 2024
Response from Patti on Apr 13, 2024
Thank you for your review. We appreciate your feedback. We are delighted that you enjoyed your stay with us. We are very happy that our staff went above and beyond for you. We look forward to welcoming you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty

8/10 Good

Cindy, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If parking is free then i think the hotel rate would be more reasonable.
Stayed 1 night in Apr 2024
Response from Karam on Apr 10, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. We appreciate your concern about parking. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Karam on Apr 10, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
The Radisson Vancouver Airport Hotel Very convenient, comfortable and close to airport. Checking in was very personable, friendly and very professional. Accommodated my request for a late check out. and a room on the quiet side of the hotel Had lunch at the restaurant, tasty salad with grilled chicken. Best of all was the remarkable friendly attentive service from Susan and her colleague. Something of a lost art these days refreshing ! Great job to all concerned
Stayed 1 night in Apr 2024
Response from Sincerely, Ekam Kaur, Manager on Duty on Apr 9, 2024
Hello Barb,Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with our convenient location, comfortable accommodations, and our staff welcoming and professional. We're delighted that you enjoyed your interactions with our team, and we're pleased to hear that they made your stay memorable.We're also glad that we could accommodate your request for a late check-out and provide you with a room on the quieter side of the hotel to ensure a peaceful stay.Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.

8/10 Good

Hua

Stayed 1 night in Feb 2024
Response from Karam on Apr 10, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Great!
Stayed 1 night in Mar 2024
Response from Sincerely, Ekam Kaur, Manager on Duty on Apr 9, 2024
Hello Leslie,Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.

10/10 Excellent

Alison

Stayed 1 night in Apr 2024
Response from Karam on Apr 28, 2024
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty