Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating

Posted Jul 23, 2014
Best Best Best all around !!!!! i need a half day extension and the women very kindly made that happen with a couple of extra perks!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Amazing hotel experience

Posted Jul 22, 2014
Amy checked us in, she was excellent! The room was a corner unit with large windows, what a beautiful view of Stanley Park. The room was very clean, the bed was heavenly had a great nights sleep. Love this hotel it is an easy walk to great shopping, fabulous restaurants and after all that you can stroll the seawall? Lots to do and see from this location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
Pros: 9th floor concierge service
From check-in to check-out this was a wonderful experience. Great location, great staff, great food.
Comment from Hotel Management
Jul 14, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm thrilled you had such an exceptional stay and can't wait to share your compliments with my team. I hope we can welcome you again soon! Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 9, 2014
Good recreation facilities, costly parking and Wi-Fi
Comment from Hotel Management
Jul 10, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so pleased you had a chance to use and enjoy our Health Club. I will ensure our team is sharing information on our Fairmont President's Club which, among other benefits, provides our members with complimentary Internet access. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Beautiful hotel with excellent staff!

Posted Jul 7, 2014
Pros: The service is phenomenal.
Location: There is a food court and some shopping under the hotel which made it easy to get the kids a quick bite before getting a taxi to nearby attractions.
The Fairmont Waterfront is a beautiful hotel with close proximity to attractions and restaurants. The staff was amazingly helpful, attentive and pleasant. They made my family's stay so enjoyable that I would not dream of staying at another hotel on my next trip back to Vancouver!
Comment from Hotel Management
Jul 7, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm thrilled to know what an exceptional experience you had at The Fairmont Waterfront. Thank you so much for your review. I can't wait to welcome you again! Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 1, 2014
Good experience Good hotel Good stay Good location
Comment from Hotel Management
Jul 2, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you so much for your review! I'm so pleased to read that you enjoyed your stay. I hope we can welcome you again soon. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by Carol from San Antonio, TX

Great location, wonderful room and staff

Posted Jun 21, 2014
Our family of 4 (2 kids, ages 12 and 15) had a great stay at The Fairmont Waterfront in June 2014. The views were great from the city (our room faced the city) and the pool deck. Our room was clean and the beds comfortable; we had great nights of sleep. If there was anything to improve on (not much) was the bathroom could use a little more updating (the tub was a bit worn and the blow dryer needed some cleaning and it was kind of old). Other than those minor imperfections, everything else was perfect! A bonus if you sign up for their "president's club" was free wi-fi and free bicycles which served us well as we toured Stanley Park. The concierge service was top notch, too! We also enjoyed the dining room at the hotel restaurant for breakfast. Our server was fabulous and so helpful. All in all a great visit for our first time in Vancouver!
Comment from Hotel Management
Jun 23, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you for choosing The Fairmont Waterfront as your home-away-from-home during your first visit to Vancouver! I'm thrilled to hear that your entire stay was so exceptiona, especially the service. I hope we can welcome you again. Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Families
by mags from Florida

Post Cruise

Posted Jun 18, 2014
Pros: location, staff, cleanliness.
Cons: nothing that I could see
Location: stanley park, grouse mountain
Excellent location for pre or post cruises. Stayed 2 nights following ours. Room & facilities are excellent. Satff very helpful.
Comment from Hotel Management
Jun 20, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you so much for posting your review! I'm thrilled to hear that the service you received was exceptional and that your guest room exceeded your expectations. I hope we can welcome you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by Lucinda from Ontario, Canada

Fairmont Waterfront Vancouver is fantastic.

Posted Jun 8, 2014
Pros: Everything
The staff at the Fairmont went above and beyond to ensure we had the best experience possible in Vancouver. The view from the 20th floor was superb. They ensured we had the early check in we requested on arrival. The staff remembered us when we returned after the cruise and continued to look after us until we left for the airport! Most comfy bed on the trip!! can't say enough about how this hotel/staff made our trip!!
Comment from Hotel Management
Jun 14, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, While we always try to provide the best experience possible, knowing that the service you received was so exceptional is amazing! Thank you so much for sharing your review. I hope we can welcome you again. Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the harbour

Posted Jun 7, 2014
The room was excellent. The staff ver y friendly and helpful
Comment from Hotel Management
Jun 14, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you so much for posting your review! I'm so pleased to year you enjoyed your stay. I hope we can welcome you again soon. Sincerely, Indu Brar General Manager