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Reviews of Hilton Waikoloa Pool Pass for 2024. Golf Discounts. Kolea 16B

Hilton Waikoloa Pool Pass for 2024. Golf Discounts. Kolea 16B
Waikoloa Village, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews" "
Rating 8 - Good. 7 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.2/10

Cleanliness

6.0/10

Amenities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan H., Portland, Oregon

Liked: Cleanliness
Week in Kona
We booked this Vrbo for 8 days for a spring break trip. The unit was clean and well stocked. We also appreciated all the beach equipment as previous rentals didn't come with anything. We would stay here again.
Stayed 7 nights in Mar 2024
Response from VrboOwner on Apr 7, 2024
We appreciate your recommendation, Dan! Mahalo!

10/10 Excellent

Christy T., North Vancouver, Canada

Liked: Cleanliness
Family getaway
Our first time to the Big Island. We think Kolea is the perfect place to stay with a beautiful beach for swimming, a lovely pool and hot tub and a relaxed but luxurious vibe. We liked being walking distance to shops and restaurants as well. The unit was as advertised. The kitchen was stocked with everything we needed to make family meals. Beds were really comfortable. The unit is well maintained for a rental property. We would definitely stay again.
Stayed 9 nights in Mar 2024
Response from VrboOwner on Mar 27, 2024
Mahalo Christy! We appreciate you taking the time to review your stay!

8/10 Good

Arthur G.

Liked: Cleanliness
Nice property and a good location
Nice unit. They need a better location for the kitchen trashcan which is located on dirty carpeting.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eric R.

Liked: Cleanliness
Great location
We have stayed here multiple times in ten years. It is a fantastic location. This unit could be best served with some updates to the interior furnishings. They are getting a bit old and worn.
Stayed 4 nights in Feb 2024
Response from VrboOwner on Feb 25, 2024
Mahalo Eric! We certainly appreciate your continued patronage! We will pass your comments on to management. Thanks again!

10/10 Excellent

Kent M., Charlotte NC

Liked: Cleanliness
Very nice property
Management communicated well both before and during our stay.
Stayed 4 nights in Jan 2024
Response from VrboOwner on Jan 17, 2024
We appreciate your kind words! Mahalo Kent!

10/10 Excellent

Cavin D., Vancouver

Liked: Cleanliness
Golf Included
Great overall place for everyone!
Stayed 9 nights in Dec 2023
Response from VrboOwner on Dec 24, 2023
Mahalo Cavin!

10/10 Excellent

Megan D.

Liked: Cleanliness
Great stay, perfect for our family
We had a very nice stay at this unit. I was worried about previous reviews mentioning questionable cleanliness but that certainly wasn’t the case during our stay. The renting management company assured me that the carpets, etc were thoroughly cleaned and indeed they were. I was really impressed with how soft the carpet was as a matter of fact. Beds were comfortable, unit was spacious, kitchen had everything you need, loved the beach gear and location was great. Happy we picked this place for our stay!
Stayed 3 nights in Oct 2023
Response from VrboOwner on Oct 29, 2023
Mahalo Megan! We appreciate your feedback! So nice to hear that you had a wonderful time, and that you found that the condo met your expectations! Hope to see you again!

2/10 Terrible

Gary W.

Disliked: Cleanliness
This place is filthy!
The unit is filthy. The owners or property management are not doing their job of which we paid as part of our stay. Carpeting filthy, lani tile sticky in areas. Dining room chairs filthy. Wondered why bathroom smelled, toilet bowl brush had poop and toilet paper stuck to brush and the liquid in the brush holder was disgusting. AC in main bedroom not working well. Probably clogged vents restricting air flow. The ceiling in the living room near the vent is black with dust. Went to Resortica Hawaii office near complex. When I told them I was staying in unit 16b they asked how was everything. I told them it was filthy. Their response “. Oh thank you for that feedback we need to hear those things. I will let our manager know.” No one called or contacted us, zip, nothing. Walls dirty and need painting. This is not just bad housekeeping. This has been going on for some time for the place to look like this. Yet they charge all these fees and you pay top dollar and don’t get what you pay for. My advice don’t rent this unit. I’ll be requesting reimbursement.
Stayed 10 nights in Sep 2023
Response from VrboOwner on Oct 10, 2023
Thank you for taking the time to speak with us regarding your recent stay. Guest feedback is invaluable to us, and we deeply regret any instance where our services don't meet expectations. Effective communication is crucial, and we clearly did not realize that you were facing challenges with cleanliness. We have addressed the issues stated, and attended to the areas you pointed out. We have a long track record of providing quality, clean and inviting vacation homes. We have staff in the area daily, and would never knowingly neglect to respond to any guest concern. That being said, we are actively working towards replacing the flooring, and have increased the frequency of carpet cleaning - until that goal can be met - considering the importance of aesthetics to our guests' overall experience. We are committed to offering an exemplary experience for our guests. We deeply regret that we did not achieve this on this occasion.

4/10 Poor

Anthony

Traveled with family and small children
Very disappointing. The “Lazy River” was not what one would expect…no tubes or currents. The main kid friendly pool was full of adults spilling their drinks into water. There was very little shade and it was hot! Unless you were prepared to pay $150 for a 2 seated shaded lounger. Never again!
Stayed 3 nights in Sep 2023

8/10 Good

Andrew H.

Disliked: Cleanliness
Great location
Great location and amenities. Top notch appliances and cooking utensils. The carpet and floors are really dirty and had to lay towels down to sit on the floor. The dinning room chairs are also really dirty. The place needs a good scrubbing. All that said we had a good time and other units we have stayed at are normally clean.
Stayed 7 nights in Aug 2023
Response from VrboOwner on Oct 10, 2023
Aloha Andrew, we appreciate this feedback. The carpet was cleaned just a month prior to your arrival. We will address this with the owner - as we understand the importance of feeling comfortable in your vacation home. We are sorry you did not reach out with concerns during your stay, as we always like to remedy issues while you are here. We hope you will give us the opportunity to make it up to you!

10/10 Excellent

Christopher S.

Liked: Cleanliness
Clean, well maintained property in a great location!
Very nice, quiet location close to everything in Waikaloa. Our family had a great time snorkeling, exploring the pool at the Hilton and on site, as well as, having some great food at Lava Lava. Great family trip overall.
Stayed 4 nights in Aug 2023
Response from VrboOwner on Aug 21, 2023
Mahalo Christopher!

10/10 Excellent

rod v.

Liked: Cleanliness
Wonderful Waikaloa
Lovely setting, great 2br/2bath condo quietly situated at the end of a cul-de-sac. All as advertised, with thoughtful appointments of the necessities for a traveling family. Not convenient to the Hilton hotel/resort facilities - our only quibble. But includes access to a very nice private beach club with small pool, hot tub, kiddy splash pond and fitness room. Perfect for families with older kids who don’t “need” a Disney-esque water park. Rate this highly for a nice blend of comfort and convenience!
Stayed 4 nights in Jul 2023
Response from VrboOwner on Jul 23, 2023
Aloha Rod! Sounds like everyone had a wonderful time! Mahalo!

8/10 Good

Erik S.

Liked: Cleanliness
Great location, spacious condo!
Overall a good stay, close to shops and beach. Highly recommend Kolea for your stay in Kohala!
Stayed 6 nights in Jun 2023
Response from VrboOwner on Jul 12, 2023
Kolea is lovely! Mahalo Erik! Hope to see you next time!

10/10 Excellent

Jon R., United States

Liked: Cleanliness
Great place to stay
A clean, luxurious place to stay with family.
Stayed 4 nights in Jun 2023
Response from VrboOwner on Jun 28, 2023
Mahalo Jon!

8/10 Good

Chelsea N.

Liked: Cleanliness
Mothers Day Weekend staycation.
4 mamas and some littles over Mothers Day Weekend. Great stay. Property was beautiful and came equipped with everything we needed and beds were super comfy. Hilton Pool Day Pass a +++! And the beach access to A-Bay was so convenient. Water pressure and temperature was a little low. But other than that, the only recommendation would be to supply a map of the property in the unit or on the confirmation email/app (had map of Hilton property but not Kolea). At least i searched and couldnt fine. Had to pull it up on google. No big deal - would just be a nice convenience. Great stay! Thanks so much!
Stayed 3 nights in May 2023
Response from VrboOwner on May 20, 2023
Mahalo Chelsea! We're so pleased that you enjoyed your stay, and we appreciate your feedback and suggestions regarding the unit. We love to hear what you feel would make it a 5-star stay! Thanks again!

10/10 Excellent

Lola M.

Liked: Cleanliness
Spacious beautiful condo
We had a great stay at 16B. It was enough room for our family. The condo was spacious and beautifully decorated, comfortable and well stocked. I wish the listing made it a little more clearer that Hilton Resort is a drive away, then to get to any of their pools is another long walk or boat/train ride if you are lucky. So with a little kids it was a lot of driving/walking back and forth and it took awhile. Walking distance to the beach was a huge plus. Overall, this is a great place to stay.
Stayed 6 nights in Apr 2023

10/10 Excellent

Dane M.

Liked: Cleanliness
Great location
Condo is beautiful and exactly as seen online. Location is perfect - right between the Marriott and the Hilton with closer access to the Marriott. Highly recommend Hawaii Calls pool bar/restaurant at the Marriott!
Stayed 4 nights in Feb 2023
Response from VrboOwner on Feb 27, 2023
Great recommendations Dane! Mahalo for taking the time to review your stay, we appreciate it!

10/10 Excellent

Carol S., Laguna Niguel

Liked: Cleanliness
Love Kolea
This is our 4th stay at Kolea. Only needed 2 bedrooms this trip and this property was perfect. Nice master bedroom and bath. The guest room with 2 queen beds and 2 separate sink/counter areas in the bathroom was perfect for two adult family members. Kitchen, living room and lanai as described and met our needs. Hope to return next year.
Stayed 7 nights in Feb 2023
Response from VrboOwner on Feb 19, 2023
Aloha Carol! Thank you for your wonderful comments, and welcome back to Kolea! We do hope you keep us in mind for your next trip!

10/10 Excellent

Alexander K.

Liked: Cleanliness
Beautiful unit with a great view
Awesome property and grounds. Was perfect for our family and an infant. Well furnished and an excellent layout. Can’t wait to come back!
Stayed 6 nights in Jan 2023
Response from VrboOwner on Jan 19, 2023
Mahalo Alexander! Thank you and we look forward to your return!

10/10 Excellent

Scott S.

Liked: Cleanliness
Great Stay - Great Views
We really enjoyed our stay at the property - will return!
Stayed 7 nights in Dec 2022
Response from VrboOwner on Dec 18, 2022
Mahalo Scott! We're so happy that you enjoyed your stay! See you next time!

10/10 Excellent

Iryna B.

Liked: Cleanliness
Wonderful location, very spacious apartment
The location is amazing - steps from one of our favorite Lava-Lava beaches, stores nearby, access to Hilton’s lagoon (ideal for little kids) and pools, Marriott within a three-minute walk for breakfast. The apartment is very spacious and nice, convenient and well-maintained. A very smooth check-in process and all the instructions very simple to follow. The only cons were the following: old air conditioning system that can’t provide an even temperature throughout the apartment - one of the bedrooms was a lot stuffier and hotter while the other one was cooling off very quickly. The shower holder was loose and the shower wasn’t staying in place. The tea kettle was not electric and in a very bad condition (rusty or dirty) - unusable .
Stayed 3 nights in Nov 2022

10/10 Excellent

Eileen A., Hilo, Hawaii USA

Liked: Cleanliness
Wonderful Waikoloa
Loved the property grounds. The pool and sandy waterfall area for the children was perfect to relax and play. Our accommodations were the nicest Iʻve ever been in Waikoloa. Very clean and the kitchen and appliances was more than we expected. Bed comforter was so soft and comfortable and bed was perfect in firmness. Bathrooms were very spacious in both rooms. We thoroughly enjoyed our stay. Would love to visit your property again!! Mahalo nui!!
Stayed 3 nights in Oct 2022
Response from VrboOwner on Oct 20, 2022
Mahalo Eileen! We appreciate the 5 star rating! We're so pleased that you found everything you were expecting and then some! We hope to see you on your next visit!

10/10 Excellent

brooke s.

Liked: Cleanliness
Beautiful condo
The condo is beautiful, spacious, comfortable, well appointed and close to all activities. We had a great week! (Beds are so very comfortable!!)
Stayed 6 nights in Oct 2022
Response from VrboOwner on Oct 10, 2022
Mahalo Brooke! We at ResorticaHawaii are so pleased that you enjoyed your stay! And thank you for the comment on the beds! Hope to see you again!

10/10 Excellent

Ryan I.

Liked: Cleanliness
Very nice Kolea condo
We enjoyed our stay and the entire reservation and check-in process was vey efficient.
Stayed 5 nights in Jun 2022
Response from VrboOwner on Jul 8, 2022
Mahalo Ryan for taking the time to leave a wonderful review! So glad you enjoyed your stay!

10/10 Excellent

Lucas P.

Liked: Cleanliness
Kolea Kai
Beautiful condo and the community is amazing. Perfect location!
Stayed 7 nights in Jun 2022
Response from VrboOwner on Jul 2, 2022
Aloha Lucas and thank you for your wonderful comments!

10/10 Excellent

Shannon G.

Liked: Cleanliness
Great location, great condo
Had a great time staying at Kolea. Beautiful condo, well-kept, very spacious and enjoyable. Really enjoyed the time there!
Stayed 4 nights in May 2022

8/10 Good

Robert M.

Liked: Cleanliness
Review of Stay
overall, very nice. I would have preferred to get the check out instructions at the same time I received the check in instructions. I was with my family and doing events, so did not read my emails until I got home. There were a couple other minor issues, but overall - pretty good.
Stayed 3 nights in Jun 2022

8/10 Good

Bo F.

Liked: Cleanliness
Great location, tons of space
Very clean, spacious condo near the pool and beach.
Stayed 3 nights in Apr 2022
Response from VrboOwner on May 26, 2022
Mahalo for taking the time to send such a wonderful review!

10/10 Excellent

cassandra g.

Liked: Cleanliness
A great first stop
A lovely villa in a great location. Clean, walkable, easy check in.
Stayed 3 nights in Dec 2021
Response from VrboOwner on Jan 13, 2022
Aloha and thank you Cassandra for your review! Glad you enjoyed your stay!

10/10 Excellent

Melissa R., Elverta, USA

Liked: Cleanliness
Excellent
Great location and condo. Will definitely come again.
Stayed 5 nights in Oct 2021
Response from VrboOwner on Nov 13, 2021
Aloha Melissa! We look forward to helping you with any future plans! Thanks again.

10/10 Excellent

Laura P.

Liked: Cleanliness
Beautiful property, friendly property managers
This property was easy to book and was as beautiful as the pictures showed. The managers were quick to reply when we had answers or questions and were very friendly and helpful.
Stayed 3 nights in Aug 2021

10/10 Excellent

Herman E.

Liked: Cleanliness
Greta place
This was a very nice place. It was clean and comfortable. We enjoyed it. It was in a good location to the pool and the beach nearby. The parking outside is yours and you don’t have to search for a parking spot. Only comes with one beach umbrella and three of the six chairs where the normal tall camping chairs not beach chairs. I have mentioned this to the management company. For six people I think there should be at least 2 umbrellas and six camping chairs.
Stayed 9 nights in Aug 2021

10/10 Excellent

carolyn s.

Liked: Cleanliness
Couldn't ask for a better trip
This property was everything it advertised and more. We had more than enough space for our family of 4 (and the dual vanities in the second bathroom kept my teenagers with more than enough of their own space), anything we could need in the kitchen and an easy walk to the beautiful pool and beach. This was a perfect area to base ourselves out of and we would book again in a heartbeat!
Stayed 7 nights in Jul 2021

10/10 Excellent

Kyle H.

Liked: Cleanliness
Great Stay
Kolea is awesome. We can’t wait to go back
Stayed 6 nights in Mar 2021

10/10 Excellent

Michael Y.

Liked: Cleanliness
Kolea 16B
Great property and location. Great unit for families with multiple kids. Second bedroom with two queen beds was great for them.
Stayed 8 nights in Dec 2019
Response from VrboOwner on Mar 22, 2020
Thank you! ResorticaHawaii

10/10 Excellent

Kelly L., Anchorage, AK

Liked: Cleanliness
Great condo in a great location
We had a great time on vacation here. The condo had a very nice pool area and was convenient to the beach as well. The Hilton pass was wonderful- we spent time at the pool there as well as the lagoon!
Stayed 7 nights in Nov 2019
Response from VrboOwner on Mar 22, 2020
Hi Kelly, thank you! We are so happy you enjoyed your stay at Kolea 16B and the added benefit of the Hilton Waikoloa Pool Pass! ResorticaHawaii

10/10 Excellent

Carolyn G.

Liked: Cleanliness
Great location!
Great location and perfect for traveling with teens! Lots of space and privacy.
Stayed 4 nights in Jul 2019
Response from VrboOwner on Mar 22, 2020
Hi Carolyn, thank you for your review of Kolea 16B! We are so happy you all enjoyed your stay. This is a new unit in our inventory and is becoming very popular! Thank you, ResorticaHawaii.com