Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
82% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Bad hotel

Posted Feb 23, 2015
Mattresses was so bad can't sleep well and light wasn't work properly and also showers not that good. Overall i didn't like it
3 out of 5
for Everyone
by A verified traveler

Close to casino

Posted Feb 18, 2015
Pros: Location was good
Cons: Update
Location: We were seeing a show at the casino. It was easy to get to the casino by cab and the staff helped get us a 6 person cab
I needed 3 rooms that were clean and inexpensive for family trip to Windsor. The staff were pleasant and helpful. The rooms were "ok" and suited my needs for this trip but I would not likely stay there again unless I needed a cheap room.
3 out of 5
for Everyone
by A verified traveler

didn`t get there

Posted Feb 10, 2015
had to go to florida a week earlier, family illness.
3 out of 5
for Everyone
by A verified travelerfrom manitoba

Close to Shopping

Posted Jan 23, 2015
Spent 5 days there while visiting family, was little disappointed the continental breakfast was only a " dry" one as i was looking forward to having eggs,sausages etc but that will be something i ask in the future.. What the breakfast includes... The room was decent& clean, bathroom was older style& paint was peeling on walls in shower& the toilet was rocky.. Staff was very friendly, overall stay was ok for amount of time spent in hotel...
3 out of 5
by A verified travelerfrom London

Continental breakfast inedible

Posted Jan 7, 2015
Pros: It was close to our New Year's Eve party.
Cons: The continental breakfast needs work.
The continental breakfast was inedible. Bagels were like cardboard. Waffle maker did not cook the waffle and we threw them out. The fellow ahead of us did too. We threw out everything we tried except the dry cereal with milk and the juice. The room rate and room comfort was okay.
2 out of 5
by A verified travelerfrom a


Posted Dec 23, 2014
Perhaps they rent by hour. Very noisy and extremely dark outside hotel. Was glad I carri a flashlight with dog. Did not feel very safe
2 out of 5
by A verified travelerfrom Toronto

I will not recommend this hotel to anyone.

Posted Dec 15, 2014
-Hotel staff was rude. -Breakfast was horrible. Bagels were about 4-5 days old. Waffle machine was not cooking properly. -Inside the room were clean but furniture and things were real old. -It was smoking smell all over.
3 out of 5
for Everyone
by A verified travelerfrom Michigan, USA

Quick and affordable

Posted Dec 8, 2014
Pros: Comparatively cheap to other places, queen beds rather than twin.
Cons: Better cleaning of the shower tiles
Location: Tim Horton's next door, far enough from downtown to be quiet, but not too far.
Finding an reasonably priced hotel so close to our stay proved to be difficult. This hotel was not only affordable, but fairly quick to find and usually pretty close to the places we were going. It's a bit a ways from downtown, but not terrible. The room was bigger than expected, but somewhat outdated. The ceiling had evidence of water damage, but nothing we worried about. The room was pretty clean, but the grout in the shower was in need of some additional cleaning. We didn't take advantage of the breakfast. Overall, I would probably stay here again.
2 out of 5
by A verified traveler

Bad experience

Posted Dec 3, 2014
The stay at the hotel was not what I expected. The furniture setup in the room was very random! The dresser has the TV which covers half of the closet, so it is inaccessible. The key to the room never worked. Had to go to the reception to activate it every time. Asked for more pillows...apparently the hotel did not have a single spare one!! Not even one. Which hotel does not have spare pillows?? The receptionist was useless. Asked for more info on nearby attractions, she replies, "well, if you connect to WIFI, you can look up the attractions yourself!" All in all, extremely poor customer service and the experience was very unsatisfactory.
3 out of 5
for Getaway With Friends
by Shannonfrom burlington

Ok for the price

Posted Nov 25, 2014 on Hotels.com
Bed was very hard. No king size beds. Bathroom was small and outdated. Closet was blocked by tv dresser. Hotel staff was friendly and accommodating. Hotel breakfast was convenient and decent.