4/10 Poor
Luke
Jun 5, 2024
Disliked: Staff & service, property conditions & facilities
Not that great - 0 flexibility when I tried to cancel the booking within a few hours of making it, despite it being the norm of allowing cancellations within the first 24 hours. I later needed to change my reservation to be only one of the two days I booked, and they made me go through the travel agent that I booked (Expedia) instead of just doing this themselves. The room itself is fine but has little soundproofing, with doors slamming waking you up through the night. The room wasn’t well cleaned (I had hairs on the bath tub) and the shower gel dispenser was empty. The corridor of my room also had a strong smell of cigarette smoke when I arrived. Breakfast is acceptable for the €14 fee. The hotel is also quite a long walk from the gib border, you basically need a €6 taxi to get there.
Not sure I’d rush back.
Luke
Stayed 2 nights in Jun 2024