4/10 Poor
Jaia E
May 31, 2024
Disliked: Property conditions & facilities
When I was searching for trip packages, I clicked 8/9 rating and this hotel popped up. This particular Residence Inn is a 3/4 at best. In my room, the outer window pane was cracked, there were food and miscellaneous stains on the walls. The shelf by the bathroom sink was barely hanging on, the trim along the wall/floor was coming away from the wall. The lamp shades were in shambles and the sofa bed mattress had holes and stains.
I told Monee at the front desk that the room was not okay, when she asked, but it took me almost an hour to do a bed bug check (there were none, hallelujah) so I just stayed in that room.
The room was quiet and the bed comfortable but I won’t be booking here again. It’s a shame because the location is so close to SCAD, High Museum and the Art Center station.
Jaia E
Stayed 2 nights in May 2024