Thank you for sharing your experience and contributing to the constant improvement of our service.Your feedback is much appreciated by our team and we cannot thank you enough for letting us know how we can improve. This will be shared with the Managers of each area. Once again, thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for taking the time to write this review, allow me express my gratitude for bringing to my attention your thoughts and feelings on your recent visit and for your great comments about our resort.Nothing could make us happier than reading our guest’s comments and learn what they liked and how to improve what could be improved. Your satisfaction is at all times our most important goal and we are pleased to know it was successfully accomplished. We can't wait to welcome you back for another unforgettable stay.Kind regards,José Tlapaya Hospitality Senior Advisor

It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent with us.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate the amazing rating, we are glad we accomplished our main goal, which is to turn guests into fans.Can't wait to welcome you back!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for sharing your experience and contributing to the constant improvement of our service.It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent with us.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for contacting Grand Palladium Costa Mujeres and your preference! We really appreciate your comments, we will continue working hard to create best experience.Thanks,

Gracias por sus comentarios, para nosotros es importante su calificación. Esperamos poder tenerlos pronto nuevamente y que vuelvan a vivir una experiencia increible

Dear Miriam,We are very grateful for your comment and glad that you had a pleasant stay with us. We hope to see you back soon. Thank you very much for your preference!Best regards,Diana RamírezGuest service

Hello Mr. Cesar,Thanks so much for your comments, it is very important for us. We hope to have you soon again. Best Regards,

Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us.Your satisfaction is the most important and our main goal, nothing pleases us more than learning it was successfully achieved during your stay with us. We are thrilled to read that you experienced an excellent service from all our amazing staff. Thank you again for your lovely review. It will be a pleasure to welcome you back soon at this, your home away from home.Kind regards,José Tlapaya Hospitality Senior Advisor

We appreciate this wonderful rating!It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for taking the time to post your vacation experience.Your comments will be shared with our team in order to find a solution. At Grand Palladium Costa Mujeres Resort & Spa we are committed to providing the best vacation experience.We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.I'm delighted to hear that you enjoyed delicious meals throughout your stay, and that the Le Petit Chef was a highlight for you. Your recommendation is greatly appreciated, and I'm sure the staff will be thrilled to hear your kind words.Until the next time we have the honor of hosting you, we place ourselves at your continued service.Kind regards,José Tlapaya Hospitality Senior Advisor

We appreciate this wonderful rating! It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you very much for taking a minute to share your good comments on the property. Is really nice for us that your vacations with us were awesome.We are overjoyed and honored to have given you such a fantastic vacation. Our aim is that every guest turn into a fan, be it incredible accommodations, amazing service, sumptuous dining, excellent amenities and whatever it is that makes a resort stay truly special for you.We look forward to welcome you again to continue to create lots of memorable experiences.Kind regards,José Tlapaya Hospitality Senior Advisor

I would like to take this opportunity to apologize for the impression we created during your stay.We are terribly sorry that your overall experience did not measure up to the standards that anyone would reasonably expect.I hope we get the chance to welcome you again to show you the improvements we have made.Sincerely,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.It's wonderful to hear that you had a great overall experience, enjoyed the variety of food options available, and found plenty of healthier options to suit your preferences. I'm glad to hear that the property was clean and that the staff were extremely nice and helpful.Your feedback about the nightly entertainment is fully noted, and it's valuable for us to know where improvements can be made in that area.Once again, thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review. We’re pleased to know your stay with us was such a good experience. We hope to have the pleasure to get a second stay so we can continue making great memories together! At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. Thank you for your feedback!Best regards, Dana AlarcónE-concierge

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review.We’re pleased to know your stay with us was such a good experience. We appreciate your observations, which are highly valued and have been transmitted first-hand to managers.At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain.We hope to have the pleasure to get a second stay so we can continue making great memories together!Best regards, Dana AlarcónE-concierge

We appreciate this wonderful rating! It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We can't wait to welcome you back for another unforgettable stay.Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review. We regret not having provided our services even more according to your requirements. Our team does its best to honor requests to the extent possible. We appreciate your observations, which are highly valued and have been transmitted first-hand to managers for the implementation of corrective measures where necessary. At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Best regards, Dana AlarcónE-concierge

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review. We regret not having provided our services even more according to your requirements. Our team does its best to honor requests to the extent possible. We appreciate your observations, which are highly valued and have been transmitted first-hand to managers for the implementation of corrective measures where necessary. At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Best regards, Dana AlarcónE-concierge

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations, we’re pleased to know your stay with us was such a good experience.At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. We hope to have the pleasure to get a second stay so we can continue making great memories together!Best regards, Dana AlarcónE-concierge

We appreciate this rating! It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review!We appreciate the amazing rating, we are glad we accomplished our main goal, which is to turn guests into fans.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Guest,We are very happy to receive a perfect rating, which tells us that we are fulfilling our objective of creating stays of excellence for our guests.Thank you for mentioning Edith, who made your experience here even more memorable. We'll be sure to give them special recognition.We trust that this was the first of many future visits to this your home in paradise.Cordially,

Dear Guest,We would like to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacation in the Mexican Caribbean and especially thank you for providing us with your comments through your useful review.We are glad that you had a great experience, all our personal work daily to offer memorable experiences. We really appreciate your feedback.We trust that you will give us the pleasure of serving you again very soon.Greetings,

Thank you for sharing your glowing review! It's fantastic to hear that you found the property clean, safe, and that the food was exceptional, with careful attention to food allergies. The convenience of the wrist bands for accessing rooms and amenities is certainly a plus.It's also great to hear that you enjoyed our variety of dining options, poolside food, swim-up bars, nightly entertainment and provision of rides by golf carts.We can't wait to welcome you back for another unforgettable stay.Cordially,José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations, we’re pleased to know your stay with us was such a good experience. We hope to have the pleasure to get a second stay so we can continue making great memories together!Best regards, Dana AlarcónE-concierge

Dear guest, We want to thank you for choosing Family Selection at Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review.We’re pleased to know your stay with us was such a good experience! At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain.We hope to have the pleasure to get a second stay so we can continue making great memories together! Best regards, Dana AlarcónE-concierge

Thank you for sharing your positive experience at Grand Palladium Costa Mujeres Resort & Spa. It's great to hear that you found the facilities to be beautiful, clean, and that the service was good. I'm glad you enjoyed the excellent buffet food and the variety of restaurants to choose from.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for sharing your positive experience at Grand Palladium Costa Mujeres Resort & Spa! I'm delighted to hear that you had a wonderful time with us, and that the service was excellent. Your recommendation is truly appreciated!We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Querido huésped,Es genial saber que tuvo una estancia increíble con nosotros y disfrutó de nuestras encantadoras ofertas y servicios.Esperamos darle la bienvenida nuevamente para que tenga otra excelente experiencia vacacional.Cordialmente, José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations, We’re pleased to know your stay with us was a good experience! We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Best regards, Dana AlarcónE-concierge

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.I'm sorry to hear about the issues you've encountered during your stay, including the shower faucet leak and the inconvenience of the local activity places being too far away. It's important that your accommodation meets your expectations, and I apologize for any inconvenience caused.Your feedback will be shared with the proper team, whom I'm sure will take the measures to prevent this kind in issues from happening again.Thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review. We regret not having provided our services even more according to your requirements. Our team does its best to honor requests to the extent possible. We appreciate your observations, which are highly valued and have been transmitted first-hand to managers for the implementation of corrective measures where necessary. At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Best regards, Dana AlarcónE-concierge

Dear Guest,Thank you for selecting us to enjoy a well-deserved rest in Costa Mujeres.You can be sure that our colleagues will continue to be one step ahead to make your next visit as successful as this one.We hope to have the honor of receiving you again on your next trip to this paradise of Costa Mujeres, to pamper you with the hospitality and quality that have distinguished us since our first day of inauguration.Receive a cordial greeting,

Dear guest, We’re pleased to know your stay with us was such a good experience. We hope to have the pleasure to get a second stay so we can continue making great memories together!Thank you for your feedback.Best regards, Dana Alarcón, E-concierge

Dear guest,All of us at Grand Palladium Costa Mujeres Resort & Spa thank you for taking the time to share your experience at our resort.We are sorry for the impression you have gotten of our services and I can assure you that this is not the usual service that we strive to provide. At the same time, I appreciate your feedback, which will allow us to discuss these details individually with each department.We promise to follow up with each area and ensure that the promised service is provided.Hoping to have your visit again in the near future.Cordially,

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations, we’re pleased to know your stay with us was such a good experience. We hope to have the pleasure to get a second stay so we can continue making great memories together!Best regards, Dana AlarcónE-concierge

Dear guest,We regret the impression you have received from our attention and the aforementioned experiences with these services. Without a doubt we are at your service and you can contact us whenever you want.Your comments are also greatly appreciated and will be taken into account in our future improvements and training. These details will be shared with our team to find a solution.Once again, we apologize for the shortcomings in the service, we hope you can give us a second opportunity to serve you and show you that we can live up to your expectations.Cordially,

Dear Guest,Although we are happy to read that you enjoyed your experience with us, we apologize that we did not provide you the stay you anticipated. We regret the impression that our services have made on this occasion.However, at Grand Palladium Costa Mujeres Resort & Spa we will be honored to be your hosts again and serve you with the excellence you deserve.Cordially,

Dear Guest,Thank you very much for taking a minute to share your good comments on the property. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory.Until the next time we have the honor of hosting you, we place ourselves at your continued service.Warmest regards,

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres for your recent vacations in the Mexican Caribbean. We offer you a sincere apology, in the same way we regret not having provided our services even more according to your requirementsAt Grand Palladium Costa Mujeres we are committed to providing the best vacation experience. We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily. Cordially,

Dear guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent vacations and especially for sending us your comments through your helpful review.We’re pleased to know your stay with us was such a good experience. We regret not having provided our services even more according to your requirements. Our team does its best to honor requests to the extent possible. We appreciate your observations, which are highly valued and have been transmitted first-hand to managers for the implementation of corrective measures where necessary. At Grand Palladium, we are committed to providing the best vacation experience and we are convinced that listening to our guests is the best way to achieve the goal and convert them into fans of our chain. We hope that you will give us a new opportunity to serve you and that you can witness the continuous improvement in which we work daily.Thank you for your feedback! Best regards, Dana AlarcónE-concierge